GoAir

✅ Trip Verified | Kochi to Delhi via Mumbai. Pathetic service. I was travelling with my family of 10 members. Unfortunately they cancelled the flight. They rescheduled my flight to another flight via Mumbai. They cancelled that flight too five min before boarding and asked me to wait with my 3 year old son in airport till next day.

Not Verified | New Delhi to Patna. Worst airline I have ever come across in my life. I had to attend an important family function and a day before got a call that the 11.30 flight was cancelled, so I got booked on a 10.50 flight on the same day. And just 3 hours before the flight, got the call that this flight is also cancelled, now no other airline available for this segment for the same day. I couldn't attend the function for which I booked 20 days before. Please avoid this horrible unpredictable airline.

✅ Trip Verified | Delhi to Jammu. Horrible airline. Our flight was cancelled at the last minute with no weather issues in Delhi, I flew in from Sydney and had onward trips planned. It caused me and my parents discomfort and financial damage due to Goair cancellation. To make the experience worse the ground staff was extremely rude and unapologetic. I had to cancel all my bookings including my return fares from Jammu which were in total of INR 30,000. I would not recommend Goair.

Not Verified | Varanasi to Delhi. The worst customer experience I could imagine. Flight G8144 stranded at Varanasi airport due to bad weather conditions in Delhi for the last 8 hours. No official at the Varanasi Airport to hear the grievances. No time given to the passengers for the next flight. Passengers left at the airport without any confirmation and no one is there to attend.

✅ Trip Verified | GoAir flight Bagdogra to Delhi 20-12-2019 was diverted to Varanasi due to low visibility. Flight should have reached Delhi by 19:30pm, but they sent us to Varanasi at 20:30pm. They are neither giving us any accommodation, nor alternate flight.

Not Verified | Chandigarh to Ahmadabad via Pune. This is the worst airline I have travelled. They are delaying the flights without any information. Customers have go to and check for flight arrival as if this is a train. Airline staff was also very bad.

✅ Trip Verified | Bangalore to Mumbai. My snack box was incomplete, only the pattice was packed minus the tetra pack and the choco filled biscuit. When i asked the stewardess, I got a rude reply saying that it is a pre booked meal. Really sad to get treated like this, I don't think I'll fly GoAir ever again.

✅ Trip Verified | Jammu to Delhi. I had booked 2 months earlier to travel on 4th December 2019. I got intimation from Go-air on 2nd December, 19 that this flight has been cancelled and I was asked to contact their customer care desk to ask for full refund or Alternative flight arrangement on same day/previous day/next day. I had to travel on same day, hence tried to contact their Customer care, but it was continuously engaged and failed to contact for 24 hours. In desperate, I booked in an alternative flight and paid double the price (Goair ticket price). After 24 hours, Goair customer care responded and I was forced take full refund only but lost a good amount by booking in an alternative flight. This shows how Goair is so unreliable and they deliberately stopped their customer service function for 24 hours to avoid making arrangement in an alternative flight to travel on the same day. I will never again travel in GoAir.

✅ Trip Verified | Chandigarh to Mumbai. GoAir is an absolute joke. Flights are almost always delayed. This one instance, the flight gets delayed by over 3 hours without any prior intimation. The staff is uncooperative and retort to questions with arrogant responses. Personally, I would never choose GoAir again and would advise you to do the same.

Not Verified | We had a flight from Delhi to Pune on Saturday 7th December. We were late and reached 45 minutes before the flight and boarding had started. They told us that the gates were closed but we could see the now boarding on the status screen. We requested them if they can make an exception as it was urgent for us to board the flight but the staff was rude and insensitive. They could have a little more polite and I feel that we could have easily boarded the flight as there was time.