Garuda Indonesia

CGK - Abu Dhabi. Quick check in but we departed 90 minutes late. I was concerned that I would miss my connecting flight in Abu Dhabi (codeshare on Etihad) The stewardess told me it would all be fine and not to worry . Onboard service was satisfactory; reasonable IFE decent food etc. etc. On arrival at Abu Dhabi I rushed to the connecting flight gate but it had already departed. Was rerouted onto Qatar Airways. Overall Qatar was significantly better than Garuda. The difference between a 4 star and a 5 star airline I guess.

CGK to PLY pleased with the service. Without delays and had good take-offs and landing. Inflight entertainment was good but could be better. Comfortable seat if compared to other airlines economy class. Price could be cheaper but not too expensive for service like that. The food was delicious for plane food.

Abu Dhabi to Jakarta and back in August/September 2013. Good food good service both times without any delays no queues upon check-in good-looking cabin smooth flight and everything. I would definitely fly Garuda again and I'll recommend it for sure to anybody traveling on the same route.

CGK-ICN on 30th July 2013 and ICN-CGK 3 weeks later. Both in first class. Both flights were on time. The staff were very nice and helpful to the customer needs. The food was not the best but still acceptable. The seats are great. Overall I had a great experience using this airline.

My family and I used GA for CGK-HKG-CGK 26-31 August 2013. FA's were very helpful and polite with our 2 children. Immaculate cabin. On time. Improvements needed for inflight entertainment. Generally excellent service.

SUB-CGK on GA309 yesterday. Surprisingly Garuda Indonesia used Airbus A330-200 aircraft to operate this route. Cabin crews were pleasant as always in-flight meal is equal with the flight time provided but in-flight entertainment needs to be updated with new movies and music. Hope to fly Garuda Indonesia again for SUB-SIN service next month.

CGK-BKK on 11/9 and BKK-CGK 14/9 on a 737-800. Decided to try out the national carrier. To Bangkok - delayed. Booked seat but the attendant said it had already been released or not booked. Don't understand. On the way back delayed again. Was given a middle seat while again had booked a front row aisle seat. Toilet queue was long and waitress asked us to queue in two rows for the toilet! With the national carrier you get to carry your cabin luggage down the stairs brave the drizzle stand on the bus to your terminal before you realize that it's all stairs up to the immigration area. I can't believe this. This was my last flight with them. I paid full fares for my tickets and was wait listed for executive class. Very disappointed.

PEK-DLC 16/8/13. Newish B738 on time departure and arrival (bit unusual in China). I think Dalian Airlines offshoot of Air China. Good service and food no complaints.

Flew Brisbane- Bali return 30/8 - 12/9. Refurbished 737/800 in excellent condition. Good seating plenty of leg room. I'm 120Kg they gave me and the wife a vacant seat between us without having to ask which was very nice same on return leg. Left on time arrived on time both ways. Excellent service by attentive staff. Could not find fault with any aspect of the trip. Never flown Garuda before. Definitely will again! Entertainment system works fine good selection of movies (Tip use your own ipod head set far better sound quality).

Semarang-Jakarta-Bangkok. Both flight were on time. On my first flight the aircraft was new with sky interior cabin. Flight to Bangkok was on time the cabin was clean all the flight attendant were attentive and really care with the passenger. However Garuda need to improve their Entertainment system especially for a flightof more than 3 hours.