Garuda Indonesia

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 924 reviews
8/10
5 star Skytrax Rating
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9/10

Garuda Indonesia customer review

(Indonesia)

MDC-CGK old Boeing 737-300 with the old cabin. Seats not as good as the new ones and no PTV installed only entrainment was the overhead TV above the isle. Good selection of food and drinks although I've had better ones with other Garuda flights. Friendly FA and good overall service.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Garuda Indonesia customer review

(Indonesia)

CGK-SIN return with Garuda's new 738. Cabin and toilet are very clean. FA's are very attentive friendly and helpful. Meals quite delicious although the quantity is quite small. Good seat pitch. Nice AVOD. Definitely will fly Garuda again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Garuda Indonesia customer review

(Indonesia)

CGK-SYD-CGK. Using the new A332 aircraft. Clean cabin and toilet throughout the flight food was ok plenty choices of drinks and very hospitable service from the crew. The crew always full of smiles and friendly. Will definitely fly them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Garuda Indonesia customer review

(Australia)

MEL-DPS. Check-in at the airport was average (not done by Garuda staff) we were not given passes for the lounge even though we had 1hr 15 min before the flight left. Business class great the seats are very comfortable and flat bed if you want to sleep. Crew are always there to assist you if you require any additional during the flight. I'll definitely fly with Garuda Indonesia for my next trip.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Garuda Indonesia customer review

(Australia)

Usually fly AirAsia on internal Indonesian flights as they are good value however recently it is cheaper to fly with a better airline. Garuda was much cheaper to fly from Bali to Jakarta than a budget airline plus the service is much better. A meal free baggage and great staff. Would fly Garuda again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Garuda Indonesia customer review

(Australia)

I flew from Jakarta to Sydney in Business Class and it was fantastic! The cabin seat food and flight attendants were world class. The only fault I could find was that there was no 'flight tracker' option on the AVOD system. Other than that I had a great experience and look forward to flying with Garuda Indonesia again soon.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Garuda Indonesia customer review

(Indonesia)

JKT-JED with B747-400. Good check-in. Flight attendants excellent friendly and full of smile. New crew uniforms look very pretty. Food as good as any I've had. Interior was very clean. Overall I highly recommend Garuda and will fly again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Garuda Indonesia customer review

(United States)

CGK-SIN. Good clean aircraft with new livery and interior. First time flying GA after at least 9 years. Everything is improving: friendly FA cool-looking interior good food (portion is bit too small) welcome drink AVOD IFE clean toilets. Will fly GA again!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Garuda Indonesia customer review

(China)

CGK-SHA-CGK. Friendly and helpful flight attendants meals are ok comfortable seat in Business class. Value for money got promo fare and seat easily good communication with sales.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

Garuda Indonesia customer review

(Indonesia)

Flew Garuda a week ago in economy class domestic sector Jakarta to Surabaya. It was on time aircraft was clean and felt and looked somewhat new it was 737-800. IFE was available on AVOD food and drinks were good. Flight attendants were friendly.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes