Delta Air Lines

GRU-JFK business class JFK-SEA and LAX-ATL in first class ATL-GRU in business class. Biz class in 767-300s was great lie-flat seats. 1-2-1 configuration. First class was standard. 757 for JFK-SEA not spacious but felt roomier than in the domestic 767 from LAX-ATL (2-2-2 in first class). Food on all flights especially the international legs was good. Having priority check-in at LAX was especially welcome as I didn't have to take my bags over to the checked bag x-ray station. I didn't need the allowance of 3 checked bags up to 70 lbs for biz class to Brazil but it can be a plus. Service was good especially on the international legs. We chose Delta because it cost less than American or United for this trip. Delta's requirements for using frequent flyer miles is worse than the others but the flights were very good.

DL352 from Nashville to Detroit. Advised that the flight will be full and customers are allowed one personal item and one carry-on bag which must fit within the size check box. My carry-on was approximately 1 inch too wide due to my use of the one inch expansion zipper. So my option was to pay to have my bag checked or to use the other small duffle I had inside of my carry-on. So I basically carried on the same weight of items which now took up twice the amount of room. I understand that there has to be rules but common sense needs to come in to play at some point.

Flew DL from Milan to JFK after arriving on Etihad couldn't wait to see how DL matched up. I was impressed with the level of service from crew bantering with passengers smiling as they went about their duties so eager to serve. The IFE and meals were equally impressive far better than my preceding flight on Etihad flight. This is surely an improvement from the Delta I used to know perhaps the competition is bringing out a different side.

Four flights with Delta LHR-JFK-TPA_ATL-LHR all flights departed on time seats were comfortable and plenty of legroom including the internal flights food typical airline beef chicken or pasta ok and just about edible. Entertainment was very good with large seat back tvs good selection of movies and shows plus a number of games music selection was disappointing and more variety is needed there. Cabin crew worked hard doing numerous drink runs on the international flights beer and wine is free otherwise about $6/7 for internal flights. I like Delta and would fly them in future if their prices remain competitive.

My wife and I flew first class from Fort Lauderdale to La Guardia on October 27 2014. What a pleasantry that experience was. We flew first class and was extremely pleased with the service and with the attendants courteous manners. The meal we had was hot the drinks were served promptly and we were always asked if there was anything else they could do to ensure us a pleasant flight and comfort.

12/3 flight 1215 Boston to Salt Lake City. Flight 1674 Salt Lake City to Portland (Oregon). I flew Delta for the first time traveling in first it will definitely be the last. Completely inattentive flight attendants no personal service of any kind - about the only "perks" of first were express lines for security and a mass produced meal. In flight received no attention no offers of anything to drink - in fact felt completely ignored.

Took Delta flight from Atlanta to Salt Lake City. I have been flying fairly frequent for the last 10 years and this is the worst plane I have ever been on. The flight is just over four hours and the isn't any form of entertainment not even the really old TV's that 25 rows share. I purchased the gogo inflight wifi that cost me $15 for the four hours and it barley has enough speed to check email. You can definitely forget streaming anything or play any game or app that requires the internet. (I tried) The air conditioning was apparently broken as well because it is about 80+ degrees in the plane. Worst flight/plane I have ever been on. I was on more advanced planes 10 years ago. Staff came by one time to offer any drinks or refreshment.

I flew from Madison-Detroit-Paris-Pisa and return through Rome. On the way there the short flight from Madison was quick and on time. Had plenty of time in Detroit (even though its not the most exciting airport). The transatlantic flight was operated by Air France 777. Excellent as usual. Other short flight to Pisa was okay. Nothing special. On return we rode an A330 from Rome to Detroit. My brother and I had window seats and IFE systems were great. Food was as good as any other airline (though not better than Air France). In Detroit had 2 hours until connection and everything was smooth. Overall great seats food and IFE's both ways.

Flew from Huntsville AL to Atlanta and then to Hong Kong via Seattle. Then returned from Sydney via LAX. On three of the six legs of this trip Delta rearranged our (long in advance) seating. We were notified only once (the night before our morning departure). Supposedly a "service animal" was needed in our Economy Comfort seats on the ATL to SEA leg. I understand and accept that. But when we boarded the occupants of the seats we had originally booked the occupants were young and apparently in good heath. No sign of a service animal. I will never again purchase Economy Comfort when it doesn't seem to mean anything and is quite expensive. Also I will do everything I can to not fly Delta in the future. Finally I will tell my story again and again every time I can so that others can be fore-warned.

LHR-JFK-TPA-ATL-LHR. All flights departed on time seats were comfortable with reasonable legroom especially on the internal flight food was typical airline beef or chicken and a pasta on the return leg free beer and wine on the international flights liquor payable by debit or credit card only. Entertainment was very good with seat back large screens and a good selection of movies and TV shows I felt the music selection could be improved by more choice. I have flown Delta 3 times now and find them a good airline and reasonable fares I hope to book my next flights with them.