"choose China Southern next time"
Hao Wang (United Kingdom)
✅ Verified Review | Guangzhou to London. The service is pretty good and flight attendants with smile and helpful. The seats are comfortable. I lost my rings somehow after the flight was on, but pressed the helpi button. The staff came and tried every means to help me. Also, some other sweet fellows seated around me joined this ring-searching activities. Lucky me, I regained my ring. I will choose China Southern Airlines again next time.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | CAN to LHR |
| Date Flown | September 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"demonstrated great service"
L Zhuo (Canada)
✅ Verified Review | We flew from Vancouver to Guangzhou as a family of four. On board crew demonstrated great service through their patience and attentiveness. Comfortable seats and up-to-date entertainment made the flight one of the highlights of our trip to China. As a CBC who grew up on Asian and western foods, you can expect a decent meal. Aircraft remained surprisingly clean for a 13 hour flight.
| Aircraft | Boeing 777-300ER |
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | YVR to CAN |
| Date Flown | August 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"was an enjoyable experience"
Kaixia Tian (China)
✅ Verified Review | Chengdu to Zhuhai via Guiyang. Flight attendants were friendly and helpful. The seat near the emergency exit has more space, I felt comfortable during the flight. The plane landed in Guiyang and stayed there for 1 hour, we could walked out the cabin and relax in the transit lounge. Finally,we arrived in Zhuhai earlier than expected. Zhuhai airport was a little small, all kinds of guiding signs were clear, I could claim my baggage very quickly. Overall this was an enjoyable experience, one suggestion is that if they lower their pricing, they must be very competitive.
| Aircraft | Boeing 737-800 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | CTU to ZUH via KWE |
| Date Flown | July 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"to taste of Chinese travellers"
1 reviews Yasi Liu (China)
✅ Verified Review | Guangzhou to New York, excellent service. I had a Chinese meal and western-style meal - the Chinese meals are to the taste of most Chinese travellers, but the dessert needs to be improved. There is no in-flight wifi which let me very disappointed.
| Aircraft | Boeing 777 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | CAN to JFK |
| Date Flown | September 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"inflight entertainment cannot work"
1 reviews Xu Jing (China)
✅ Verified Review | Xiamen to Paris via Guangzhou. My fight from Xiamen to Guangzhou was delayed due to weather issues, so I didn't catch the second flight. I had to change my second fight so I choose CZ347. The flight departed on time The aircraft was new and cabin clean. Seats with adequate leg room. I was satisfied with China Southern Airlines cabin service for my trip. I think the efficiency, politeness and professionalism of the crew was first rate. The food was delicious. But my inflight entertainment cannot work - such a terrible thing through my 13 hours flight,
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | XMN to CDG via CAN |
| Date Flown | August 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"overall was an enjoyable ride"
C Ma (Australia)
✅ Verified Review | This is a part of my 4 leg journey between Sydney and Qingdao via Guangzhou using China Southern Airlines. Helpful ground staff at Sydney who was very patient in finding a suitable seat for me, then the nice, bright and efficient flight attendants providing spotless service. The aircraft was new and the cabin clean. Seats are comfortable. Two meals served are good. The inflight enertainment system offers movies and other programs. A USB port is available. Overall this was an enjoyable ride. Their pricing may also be very competitive.
| Aircraft | A330 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | SYD to CAN |
| Date Flown | August 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"the service was excellent "
1 reviews N Lanvin (Austria)
✅ Verified Review | Perth to Mudanjiang via Guangzhou. CZ320 on 2016/8/25 was delayed for 10 hours because the main ru way was closed, we were informed early of this delay via email, however we arrived on time to check in and our bags were checked in, we were provided with taxi vouchers to and from the airport. We returned to the airport at boarded our flight which left at 5pm arriving at Guangzhou at 1.30 am then we went to our Hotel, the Crown Plaza Hotel and we had a big room as I was travelling with my family and my 4 year old daughter. The service was excellent and the food was great, I am a Sky Pearl member and will continue to fly China Southern Airlines, the delay was not the airlines fault.
| Aircraft | Boeing 787 |
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | PER to MDG via CAN |
| Date Flown | August 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"courteous, professional, super helpful"
G Polter (United States)
✅ Verified Review | On August 20th I flew from Guangzhou to New York JFK on CZ399. It was perhaps the most pleasant long-haul flight I've taken in economy class (seat 57H). The plane was modern with a comfortable seat and the latest video electronics. The flight attendants provided exceptional service. In particular, our English-speaking flight attendant was courteous, professional, super helpful, and her English was impeccable. I will definitely fly China Southern again.
| Aircraft | Boeing 777-300ER |
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | CAN to JFK |
| Date Flown | August 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"it is much nicer than expected"
Lynne Brison (United Kingdom)
✅ Verified Review | Guangzhou to London Heathrow. I was on a multi-stop visit to China, and this was my second airline. I left Chengdu on time and did a short transit in Guangzhou before heading to London. It sounded like a long journey but it is much nicer than expected! The check-in process was efficient despite a long queue. The girl at the check-in desk asked her colleague to explain to me about the transfer. I speak little Chinese, so I found it very useful to know what to expect at Guangzhou airport where I had never been before. Also, I got a bit anxious that my phone was dying. Knowing that I packed in my phone charger, one of the ground staff kindly offered me to use her own charger while I was waiting to board. I flew economy but the seat was quite comfortable with good leg space. It was a relatively long flight, but the meal was good, accompanied by an excellent Bordeaux. Flight was on time, service was excellent.
| Aircraft | Boeing 787 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | CAN to LHR |
| Date Flown | August 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"really pleasant flight experience"
1 reviews Chen Lexuan (China)
✅ Verified Review | A pleasant trip from Guangzhou to Chiangmai with China Southern. I booked the ticket from the airline website, and the procedure was not complex. The check in service was smooth and the ground staff were patient. The onboard catering service were improved a lot than before. They provided soft drinks and alcohol in economy class. The flight attendants were busy during the whole flight. The entertainment is not individual, but it was updated movie. The onboard duty free price were really fair. Generally speaking, it was really pleasant flight experience.
| Aircraft | Boeing 737 |
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | CAN to CNX |
| Date Flown | August 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
