"It was a great flight"
Yangdaguan Lu (China)
✅ Trip Verified | It was a great flight and the crew served me very good. After arriving Guangzhou, staff helpedme figure out how to file the code on my phone. She and the China Southern crew did a good job.
| Aircraft | A380 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Los Angeles to Guangzhou |
| Date Flown | July 2021 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"cabin service is not bad"
Heyuan Li (China)
✅ Trip Verified | Kuala Lumpur to Guangzhou, efficient and orderly check-in service, take off on time, cabin service is not bad, we can still get a bag of food and snacks and films as the Inflight entertainment during the Covid. Ground staff which met my husband and I at the aircraft upon deplaning, assisted us through the entry process in Guangzhou which made clearing the COVID protocols stress free.
| Aircraft | Boeing 787 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Kuala Lumpur to Guangzhou |
| Date Flown | May 2021 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"good protective / barrier measures"
Gregory Arnal (France)
✅ Trip Verified | Great punctuality. Very good protective / barrier measures make the passenger feel safe / good comfort level. Arrival process in Guangzhou managed very efficiently
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | Paris to Guangzhou |
| Date Flown | July 2021 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"flight attendant was very patient"
Wang Xi (Japan)
✅ Trip Verified | Because of the epidemic, my flight with other airline cancelled so I have to temporarily change to this flight. Ticket prices have not become unacceptable due the epidemic, certainly the price is not as cheap as low-cost airlines. The flight attendant was very patient, because I needed operate the health code. He helped me and answered my questions. The flight provides a meal, but if it goes more delicate will be perfect.
| Aircraft | Boeing 737 |
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | Jinghong to Guangzhou |
| Date Flown | July 2021 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"service still in high level"
Donglan Chang (China)
✅ Trip Verified | We were satisfied with the flight from Melbourne to Guangzhou airport. Their prices are reasonable, they have a good flight schedule (two flights a week), even though outside is Covid. We can arrange tickets and check reservation on their website and phone App easily. In general, the cabin and ground handling service still in high level.
| Type Of Traveller | Family Leisure |
| Seat Type | Business Class |
| Route | Melbourne to Guangzhou |
| Date Flown | May 2021 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"slept through my entire trip"
1 reviews J Chan (United States)
✅ Trip Verified | I'm very pleased with airport ground handling, they are very helpful, and polite, informed me about business class upgrades, although there's no more seats available they still added my number and keeps me informed if any seats becomes available. I almost gave up waiting for the class upgrade but before I enter security check, they called letting me know there is a seat becomes available, so I immediately took that spot, paid for my upgrade and slept through my entire trip.
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | Guangzhou to Los Angeles |
| Date Flown | July 2021 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"kept inquiring about relevant information"
J Wang (New Zealand)
✅ Trip Verified | Our flight departed at 12:30 in the evening on June 29, 2021. We need to provide a valid PCR test report for 48 hours before boarding. When we arrived at the airport to check in, we were told that our test report might not meet New Zealand's entry requirements, we were very frustrated. Fortunately staff from China Southern Airlines kept inquiring about relevant information for us. Finally, with the help of staff, we took the flight back to New Zealand on time. Thank you for your quick, accurate, professional and solving problems for us.
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Auckland |
| Date Flown | June 2021 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"calmed me down with excellent service"
H Lang (United States)
✅ Trip Verified | First leg of the flight (SHA - CAN) was cancelled within 24 hours before the departure from Shanghai to Los Angeles via Guangzhou but somehow I made it in time from Shanghai to Guangzhou by taking an earlier flight to catch my long haul flight from Guangzhou to Los Angeles on May 15, 2021. Though it was not a smooth trip due to the unexpected sudden flight cancellation, but luckily I was impressed during this trip with the ground staff of China Southern Airlines at Guangzhou International Airport who checked in me and calmed me down with excellent service.
| Aircraft | Boeing 787 / A380 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Shanghai to Los Angeles via Guangzhou |
| Date Flown | May 2021 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"thoughtful cabin service"
Qingwen Zeng (Malaysia)
✅ Trip Verified | Kuala Lumpur to Guangzhou, clean and comfortable seats and thoughtful cabin service. The friendly team of ground staff and clear immigration health inspection procedures left a deep impression on me. Finally, we also got a great quarantine time in the hotel.
| Type Of Traveller | Family Leisure |
| Seat Type | Business Class |
| Route | Kuala Lumpur to Guangzhou |
| Date Flown | June 2021 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"experience is really good"
Jinyi Xie (China)
✅ Trip Verified | This flight experience was great. After landing, the ground staff carefully check the declaration content. If you have a chance, you want to take China Southern Airlines. The experience is really good.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Singapore to Guangzhou |
| Date Flown | June 2021 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
