✅ Trip Verified
| I'd like to write a review about my experience of travelling with China Southern Airlines. It was my first time to travel with China Southern Airline, so Guangzhou is an unknown city to me. But local people made me feel warm,they are friendly and warm-hearted. I travelled from Shantou to Guangzhou in the early morning, and my flight to Sydney was at night. I arrived in Guangzhou early in the afternoon,so I wondered could I checked in earlier as I've booked the aerohotel which is in the departure building it means I have to check in and get my boarding pass first. But it was too early to check in, I requested to check in earlier. The ground staff were very friendly to help me to check in, when I was waitting in the queue,the duty manager was controlling the discipline of the queue,as it was in the epidemic time, keeping a safe distance is extremely important. It made me feel he is very responsible, and when it was my turn,he helped me to call the immigration to check if my visa statue allows me to go to Australia, because there are restrictions from Australian Government. If he hadn't helped me to do this, it would have been harder for me to check in. I want to especially say thank you to the ground duty supervisor. I'm very appreciated for his help, and also thanks for the ground staff from China Southern, thank you!