"ticket change and refund is much greater"
Yuanfang Zhang (New Zealand)
✅ Trip Verified | China Southern Airlines has gradually phased out a number of old 772, and now the mainstream of wide-body is Boeing 77-300ER and A330. Business class can lie flat and in 1-2-1 layout. At this time, the initiative of ticket change and refund is much greater. This is very good.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Kuala Lumpur |
| Date Flown | January 2023 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"Save your money and fly with someone else"
James Prendergast (United States)
✅ Trip Verified | Do not fly with them! Have a 12 hour layover starting from Bangkok to Guangzhou and then to Beijing. Was told once we land we'll be given a hotel to stay in while we wait for the next flight. When we land in Guangzhou the help desk then tells us "No we've changed the rules, we only give out the hotel rooms if you're business class or higher". Save your money and fly with someone else.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Bangkok to Guangzhou via Beijing |
| Date Flown | January 2023 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | no |
"staff are very friendly"
Dongyang Li (United Kingdom)
✅ Trip Verified | The service provided by China Southern Airlines is very good, and the staff are very friendly. This is a good trip. I will choose China Southern Airlines next time. It's good.
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | Guangzhou to London |
| Date Flown | January 2023 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"gave me the best service"
Fumin Xin (United States)
✅ Trip Verified | This flight experience made me feel very good. The staff of China Southern Airlines were very friendly and gave me the best service. I will choose China Southern Airlines in the future.
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | GUANG ZHOU to New York |
| Date Flown | January 2023 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"staff were very friendly"
J Zhang (United Kingdom)
✅ Trip Verified | The first time I took a plane, it is a nice trip. The staff who handled the formalities were very friendly, and I will choose China Southern Airlines in the future
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Kuala Lumpur |
| Date Flown | November 2022 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"happily fly this airline again"
Haixuan Guo (France)
✅ Trip Verified | Very attentive staff at airport check in and the cabin staff. Exceptionally clean surroundings and up to date equipment for entertainment etc. Meal service was polite and quick with plenty of good, tasty food. I would happily fly this airline again and recommend it. I would like to thank the airport information worker who gave me vital information and advice about necessary travel preparations, and PRC test requirements before my journey, without her support, it would have been very stressful days.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Paris |
| Date Flown | December 2022 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"A considerate crew"
C Hee (Singapore)
✅ Trip Verified | A considerate crew. Quite an exhausted day before my flight which made attention to the crew, suggest me to upgrade to business class. It was really worth it, a spacious seat and let me had a good rest on the plane.
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | Guangzhou to Singapore |
| Date Flown | December 2022 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"a very pleasant long trip"
h zHONG (Canada)
✅ Trip Verified | I would like to thank China Southern Airlines for bringing me a very pleasant long trip. The trip made me experience the warmth of home and the staff was very professional and welcoming, assisting me in the security check, helped me with my luggage. It made my trip feel more comfortable. I will continue to support China Southern Airlines' service and will recommend it to my friends and family.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Toronto |
| Date Flown | December 2022 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"food is relatively monotonous"
Haizhuang Cai (United Kingdom)
✅ Trip Verified | I lost my wallet before boarding, but thanks to the staff there I got it back - many Thanks! The plane is new, and the seats in economy class are well spaced, though I'm taller. The crew is very considerate to help with the luggage. The food is relatively monotonous but the portion is sufficient. I hope that it can be improved after the epidemic is over. The on-board WI-FI has no option for paid use, which is not very friendly to non-members.
| Aircraft | Boeing 787 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to London |
| Date Flown | October 2022 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"airline service is good"
Wenquan Hu (China)
✅ Trip Verified | The ground service is awesome. A kind lady took me to choose my seat, helped me address my oversized luggage, and led me to the security check. the airline service is good too, almost everyone could get a blanket if they wanted. The next flight from Sydney to Perth, I even couldn’t get a blanket in the plane from Qantas.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Sydney |
| Date Flown | October 2022 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
