Cathay Pacific Airways

✅ Trip Verified | After almost 8 years of not flying with them because I felt their standards had dropped. I gave them another chance and I am glad I did, they have once again improved. From Kuala Lumpur, CX uses Malaysia airlines golden lounge in Satellite terminal. Which is spacious but lacking in staff and food offerings. The A330 J cabin is the regional 2x2x2 angle lie flat designs from quite a few years ago. For short to medium haul, this is quite acceptable. In March 2023, post pandemic time, mask is no longer mandatory. Cathay once again introduces hot towels, and meals served in separate courses. Only things absent were inflight magazines, duty free catalogues and on board duty free sales. Other than that, it's business as usual. Meals were nicely presented in simple but chic white porcelain wares, with 3 mains to choose from. Our cabin was full for the day and 4 crew worked diligently to make sure everyone is happy. The flight itself was uneventful and very relaxing. I have now regained confidence with CX, and will be happy to fly with them wherever I go. After all, my home is in HK, and it's to my advantage if I fly them, as for me to have more direct flight choices and easier to collect miles.

✅ Trip Verified |  Food was brilliant, the wine and desserts. The cheesecake with fruits on top and the 1995 Warre's Otima Colheita Tawny Port are my personal favourite. Pajamas provided by the airline, the cabin crew helped fixing my seats into full flat bed. The bed is soft yet supportive. I had chance to order their signature cup noodles.

✅ Trip Verified | The kid sitting next to me was really loud and it really affected me as I wanted to take a short nap before arriving Hong Kong. I reported this to the stewardess and asked them if they can do something about it. The stewardess has kindly given me a noise canceling headphone and additional pillow for me regardless of my economy class status. I was delighted by the way the airline addressed my concern and resolved it quickly. After the food was served, the stewardess asked me again if everything was alright to make sure if I'm comfortable. Thanks for the kindness.

✅ Trip Verified | I was already seated inside the aircraft and noticed I left my jacket with my wallet inside it at the boarding gate. I explained the situation to one of the flight crew and she accompanied me to the waiting lounge. She made my trip one of my best trips.

✅ Trip Verified | Boeing 777 seats are comfortable with sufficient legroom for premium economy. Food average as the food options in premium economy are identical to the economy class, but the cabin crew kindly served a glass of champagne and juice along with a piece of hot towel as I boarded. Cabin staff are helpful and attentive. The flight arrived Taipei punctually.

✅ Trip Verified | Seats are comfortable and when the seat is full flat, the bedding is plush. Despite it's a 3-hour flight to Beijing, they offer a wide range of food and liquor options. I ordered noodle soup and it was exquisite. I tried their signature Cloud Nine cocktail and that didn't disappoint. I would love to see is more privacy by adding a sliding door for each business class/first class cabin. Some airlines beginning offering that. It's not a big deal to me but would be nice to have that option.

✅ Trip Verified | The flight was full but managed to take off on time. Overall the trip is not bad, but I wish to see more passion and smile from the cabin crew. Services were delivered on time and the cabin crews quickly dished out food to passengers. The food, roast beef with potatoes, was beyond my expectation. I didn't expect that kind of food from economy class. The airline didn't cheap out dessert and still offer Haagen Daaz ice cream, which always lifts up the overall dining experience.

✅ Trip Verified | Cabin crew attentive but not friendly. Excellent entertainment in term of quality and choice. The cabin and toilets were kept clean Food and beverage were very good in term of quantity and service. My complaint is the leg room which was tight especially on the return flight between Hong Kong and Dubai.

✅ Trip Verified | Very pleasant flying experience, very organised boarding procedure. Excellent service, quality and quantity was very good. The product is brilliant. Heaps of legroom, comfortable reclining seat which allows for some good sleep with nice leg/feet support. The IFE is also great. Plenty of movies and series available, even pretty new ones. The cabin crew was very friendly. Whenever requested extra drinks or snacks (hot cup noodles) were provided immediately. Only downside was that through out journey masks had to be worn, even while at Hong Kong Airport. Also there were only a limited number of shops and restaurants open at HGK but this has nothing to do with the Cathay.

Not Verified | I had too many expectations of this company. The product is not bad, but is nothing exceptional. For example: Cathay meal trays that contain everything (starter, main course, dessert). Presentation - it's a meal tray, difficult to present something appetizing. Emirates, Qatar and Swiss to name a few: 4-course meal, served one after the other, with a nice presentation. Seat not bad, but again, nothing exceptional. Qatar Airways is better. Cabin crew very nice and attentive staff. However, the service is slow during meals. The food arrived 40 minutes after the tablecloth. I wondered if the food was on the same plane or if someone had gone to get some. The first served had finished eating, while I was still waiting to be served. The food is good. Plane modern, clean. I am happy with the 4 flights I made with this company. Will I fly with them again? Yes, if the price is low. For a standard price, I will choose another company.