Breeze Airways

✅ Trip Verified | Breeze turned out to be a great airline. Staff was great, plane was clean and very nice, seats were roomy. Plane was on time going and just about 20 minutes late leaving Las Vegas . All of our luggage went to a different airport in Florida but they were in contact with us before we reached the terminal and stayed in contact until they had it delivered to our house by the next day. I will definitely be using Breeze in the future!

Not Verified | Terrible airline! Flight (Provo to Phoenix) was cancelled after hours of delays despite personal assurances by the Breeze representative at the airport that the pilot would not time out--that's exactly what happened. Was not notified of the cancellation until 20 minutes before the delayed flight was to land, but they had to know hours before that by doing some simple math. Their late notification of cancellation left us without options to fly that day. Can not contact customer support by phone, only text or email, which received a very delayed answer (for the email it was the next day). I understand unexpected delays or cancellations, but the lack of effort to provide transparency or options to customers is just poor business. Never fly Breeze!

Not Verified | Breeze makes Spirit first class. This was the most generic, torture trip I have ever experienced. If my client hadn't booked I would have been off the plane before it took off. Bare bones is putting it nicely. Employees were unknowledgeable, no one could answer why we were weather delayed after loading despite the weather being clear across the country. Not worth the cheap price if they can't get you there on time, lie about it and you have no WiFi or entertainment in an uncomfortable seat.

✅ Trip Verified | I flew with them from New Orleans to White Plains with a stop in Jacksonville. Once we got to Jacksonville due to weather in White Plains we started out delayed so what did Breeze do they made us deboard the plane rebooked me a flight back to New Orleans from Jacksonville that left for New Orleans 6 hrs later. I had to book a flight out of New Orleans the next on another airline costing me another 684 dollars. They never contacted me to say hey we have a flight leaving the next if you want it. Nothing. Then they turn and had the nerve to ask me if I wanted a credit for the flight and sorry for your loss. I choose to have the 94 dollars cause that all they would give back for all the money I spent. I don’t need the credit cause I will never fly with them again. Oh and this is the second time this has happened to me, the first time I took the credit cause the poor lady at the gate was so nice. Breeze has cost me so much money for the 2 times I have tried to use them. You are better off booking a flight with someone else. Cheap isn’t always good, do not fly with them.

✅ Trip Verified | Our flight from Phoenix back home to CT, was delayed several times throughout the course of this afternoon. Breeze just canceled our flight “due to weather”. We are know there is no weather anywhere where our flight is going or where it’s been. There is no way to get home on the airline for at least 3 days, and they won’t fly us home on another airline. We are now stranded on the other side of the country and Breeze isn’t helping at all.

Not Verified | Our flight was really disappointing. Furthermore, our flight got cancelled due to weather conditions, but this experience with Breeze was tremendously irritating. First of all, our flight kept getting delayed numerous of times in which making us get home much more later than usual. We needed to get home to our animals, and we need to go back home to get to school and work. In addition, they kept offering us flights that wouldn’t get home until Monday in which we needed to get home immediately. Further, we had to waste all of our time booking a flight on a better and different airline when we could have been sitting on the airplane flying home and relaxing. When we got downstairs to get our bags, the staff just threw our luggage onto the carousel without us knowing which really annoyed myself and others. The contacting was terrible, and we kept messaging asking Breeze for a refund when they would reply, but it took them a long time too. Finally, we had to go through a lot with our flight being canceled by booking a flight on a different airline in charging us more money, buying an Uber, and making this flight experience way more stressful than it could have been. In conclusion, I would never recommend this airline, Breeze, because the experience is terribly disappointing.

Not Verified | Flight was delayed 3 hours leaving HSV. Flight back from Vegas was cancelled, but the airline posted delays one hour at a time all day, then too late to get another price. Refused to reimburse me for the extra hotel night I had to pay for, plus 2 meals. Arrived home over 24 hours later than I was supposed to. Flight crew was excellent and they gave us all a snack box. Really nice plane. I am going to give them ONE more try.

Not Verified | This airline started out well but no longer seems to have their act together. Seems they are having major staffing problems along with an aging fleet.

Not Verified | On our flight with Breeze recently we experienced significant problems. First, the toilets were unusable. This made for a very uncomfortable end to the trip. Next they lost our luggage for 14 days and we had to spend considerable time and money to get our luggage back. They didn't reimburse us for our costs although they lied and said that they would. Breeze caused us inconvenience, stress, and unnecessary expenses. Breeze promised to ship our luggage. They reneged on that. Then Breeze promised to pay for our costs to pick up the bag ourselves from the airport and they reneged on that too. Breeze also promised to pay for essential items (toiletries etc) that were delayed in our luggage and that we had to purchase ourselves. They reneged on that too. I find Breeze to be a very insincere, untrustworthy and dishonest company.

Not Verified | Most uncomfortable seats, which barely lean back. Bare minimum everything - no wifi, no inflight entertainment. Everything costs something (soda, snacks, etc). They cancelled flights less than a month out because they changed their routes and neglected to alert anyone to this effect. Excuse of an airline.