Breeze Airways

✅ Trip Verified | I purchased the best seat (nicest) for $354.00. The airline changed planes and transferred me to (Nicer) for approx. $230. They only refunded me $45 and refuse to give me any additional money owed. What a scam to earn extra income. Just think about all the money that can be accumulated at the passengers' expense. Terrible!

Not Verified | This was my first time flying with breeze. The flight was on time. The cabin crew were extremely friendly. Even the Pilot said a few words in person and on the intercom. He had a great sense of humor. And we bought are tickets at a great price. I thought the seats were comfortable and loved having a USB on the seats. I would highly recommend flying with this airline. Thanks for the Great customer service. I hope it continues. We fly alot and don't see alot of that. Keep up the good work

✅ Trip Verified | I’m a French citizen and I flew with Breeze Airways from Hartford to Los Angeles on November 3rd to 6th. Cabin crew were so nice. Keep going like this and I hope to fly with you next year when I’ll get back to US. All the best.

✅ Trip Verified | I have flown Breeze quite a bit lately to visit family in FL. Almost every trip has been pretty pedestrian. Boarding process is very quick because most people are using backpacks. The planes are newer, seats are fairly comfortable except the headrest if you are tall. Services are basic, where you pay for any extras. But for me to be able to travel regularly from BDL or PVD to Florida for 100-130 RT is just a game changer. So to state the obvious, if you are looking for a full service carrier, look elsewhere. If you want a clean, efficient ride, low frills for a great value, breeze is great.

Not Verified | I hate to sound rude or disrespectful but I got a flight on Breeze for the first time and I'm not happy with it at all. I never really treat my self and I always end up setting all the way in the back of the plane. This time I decided to treat myself and sit in first class up front it cost me a extra $81.00 there and an extra $81.00 back to sit in first class. One of the perks of setting up front other than the extra space is you also get free snacks and drinks including alcohol beverage. Well it turns out only 2 to 4 people paid for the first class seats. This is what made me mad the empty seats the flight attendees let the people who was setting in the back to come up front and set in the empty seats in first class. I mean what the heck I paid to be up here they didn't so I ask the flight attendants "If I get a refund for this seat considering majority of the people didn't pay to be up here". He replied with a smart response saying "absolutely if you don't mind getting up and go sit in the back." I was speechless knowing if I say anything it would not be good. Then he goes on to welcome everyone saying "How does it feel to sit up front in first class for free?" I was sickened by all of this. Then during the flight they all got the free snacks and drinks while everyone else behind us had to pay. The one guy in the seat in front of me tried to pay for him and his wife snacks and drinks but the staff replied to the guy as for some reason look at me as he saying "oh no you don't have to pay, that one of the perks for setting in first class for free." I just rolled my eyes and just look out the window. I mean they didn't even pay extra to be sitting their. So I will definitely not be fly Breeze ever again or pay extra to sit in first class being disrespected when there's a chance I could sit there for free and be talk to like that just the way he said it just really upset me. I tipped all this as I set in first class not caring who beside me behind me and definitely the flight attendees reading what I'm tipping.

Not Verified | The emergency exit row (four seats, two port, two starboard) was occupied by older ladies. I am sure they were nice people, but the last time I sat in an emergency exit seat (male, 5'11", 220, athletic) the flight attendant asked if I had any problems being able to open the emergency exit in case of emergency. If it is so easy an older lady can do it, why ask me? If it is hard to do, shouldn't the nice older ladies be sitting somewhere else? It was curious but not serious until we got to Norfolk and the pilot had to abort the landing and make another go around. The aircraft shook a lot and many of the passengers were frightened.

✅ Trip Verified | Flight was on time and arrived as scheduled. While there was decent room in the seats they were uncomfortable. The seats are poorly padded and not suitable for a 4-5 hour flight. Cabin service was adequate. The forward lavatory was not operational so the entire plane was using one washroom. Overall this flight was average at best. If money is your only concern then this airline will work. If you wish more comfort and service in your flight then avoid this airline. Because they do not staff the check in counter until an hour before boarding the check in becomes a rushed affair if checking bags is involved. Getting a cup of coffee and relaxing before the flight isn't going to happen.

✅ Trip Verified | While traveling from MCO to T.F. Green Rhode Island on a Friday evening, I encountered an unexpected hiccup when I reached the TSA checkpoint. My boarding pass displayed "Jumoke" instead of my full name, "Olajumoke," as per my ID, which had been booked by my aunt. With my flight already in the boarding process, TSA directed me back to the Breeze airline check-in desk to rectify my name. After a brief search, I found an invaluable assistant named Priscilla, who promptly corrected my name. I expressed my gratitude and returned to the TSA line, resigned to endure the long queue once more. However, out of the blue, Priscilla reappeared, realizing that I might miss my flight. She guided me back to the initial security checkpoint, and I underwent the necessary security checks, managing to reach my gate just in the nick of time. I was, in fact, the last passenger to board the flight. Priscilla's assistance went above and beyond the call of duty. Individuals like Priscilla at Breeze Airlines make the world a better place. If you happen to encounter Priscilla at the Breeze airline check-in at MCO, please convey my heartfelt thanks, and she truly deserves recognition with a special employee badge. Thank you.

Not Verified | Everyone was nice when we boarded. The flight attendants were awesome, they made sure I was comfortable at all time. I suffer from lupus so I had to get up many times. Karimar, Kimberly, and Achalasia, thank you girls. Hand up for our pilot we had a smooth ride. My husband and I already told our family and friends to fly Breeze airways.

Not Verified | I was at the airport prior to boarding even starting. Apparently there is only one person checking bags and she had to go help the gate get ready because they are running a skeleton crew. I had tarmac folks from Delta and United helping me. All in all, I Was there at indicated time by Breeze. Couldn't get bags checked. Flight got delayed 10 mins. Still couldn't get me on my flight. No customer service, not enough staff. There is no phone number so if you need them your screwed. And they wouldn't even refund me. Gave me Breeze points while I drop another $1100 for 2 tickets to Vegas last minute.