Asiana Airlines

London - Seoul and Seoul - Sydney both on Boeing 777. Overall pretty good. Leg room seemed better than most staff were generally friendly and helpful and food was perfectly acceptable. Biggest let down was the in-flight entertainment system. You had a very limited choice of films and you couldn't select start time etc they were just on when they were on. Screen quality etc was also very poor. Might seem like a relatively small thing but on what was effectively a 24 hour flight it was a bit of an issue and not what I expected from a 5* airline. That said overall I think they represented decent value for money and would certainly consider them again.

BKK-ICN-JFK and SEA-ICN-BKK. All were excellent very attentive flight ground staff & flight attendants. The aircraft was clean and well maintained (some reservation to the old B767 between ICN-BKK but they are still clean). Meals and drinks are excellent. I am also impressed that when I arrived in BKK and forgot my medication box on the aircraft they still can track me and had it returned.

LHR-ICN and ICN-SYD. Both flights onboard 777-200ERs. Asiana is a great airline in my opinion but the lack of AVOD is not really acceptable in 2012! (I wouldn't fly this airline long haul unless on board 747 no power points or AVOD in economy otherwise). However friendly staff and great food is why this airline still deserves its 5 star rating.

JFK-ICN in first. Lounge at JFK joint Star Alliance business and not all that good. Once on board everything changed. Nice clean 777 with good full flat beds. Attentive pleasant cabin crew who could not be faulted. Food wine and AVOD what one would expect of a five a five star airline. Will certainly fly with them again.

Vancouver to Delhi via LAX - Vancouver to Los Angeles on Air Canada E90 and Los Angeles to New Delhi on Asiana Airlines Boeing 777 and Airbus 330 respectively. What a difference between Air Canada and Asiana airlines service! All flights were on time. I had to buy food on Air Canada. The cabin crew appeared bored and tired on Air Canada flight. IFE was very good. I took shuttle from domestic terminal to international terminal. Asiana airlines ground personnel were very friendly and helpful. The flight from LAX to ICN was a midnight flight on Boeing 777. IFE was good with variety of movies and shows. Drinks were served 30 minutes after the flight followed by meal (dinner and lunch). Snacks were provided throughout the flight. Airbus 330 was used for Flight from ICN to Delhi . Cabin was clean. Flight attendants were very friendly and attentive. Two meals were served on this flight.

SYD-ICN return. Second time flying with them this time for a business trip. Priority boarding for business class passengers and flight attendants attentively directed me to my seat and were visible throughout the entire flight to check on passengers or to serve drinks. Food was served in three course meals with Korean or Western options. Highlight was the quality selections of wine on offer for business passengers and were the best I have experienced in-flight. Seats were comfortable and wide however they were not lie-flat though they reclined enough to sleep well. In-flight entertainment was good for me and in-flight shopping was a breeze.

SEA-ICN (July 17th) + ICN-SGN (July 18th) This was my third time flying Asiana. The flight crew was very polite entertainment system had a great selection of movies takeoff and landing was good and the flight was smooth overall! I really appreciated the drinks that the flight crew brought us every 20 minutes or so starting at the middle of the flight! ICN-SGN was somewhat less desirable. We scrambled from security and nearly missed the connecting flight but the airport crew was very kind and let me and about 30 others through. The Boeing 777 was very cramped and I was stuck in the middle seat the entertainment system was aged and it was really hard to sleep so the flight seemed much longer than SEA-ICN.

NRT-ICN ICN-HND. Miles were used on this trip with Asiana. There was a last minute aircraft change thus my allocated seat was no longer available. Leg space felt a bit cramped on the A330 aircraft but not sure if its due to me having flown for so long already and just weary of sitting. Food was fine and service was as good as it can get on a short 2.5 hour flight. I've flown with Asiana many times in the past so I pretty much knew what to expect but I never grow tired of how thorough they are with their in flight service.

I travelled SYD-ICN-SEA/SFO-ICN-SYD. Fantastic service excellent attentive crew on all flights. SFO-ICN on a B777 with the new seats which are fantastic slept 9 hours. Transferring to the older style seats on the B777 to SYD was a real step backwards but the crew and service made up for it.

From PVG to ICN (approximately 2 hours) the crew served a full-course lunch with a choice of Korean or Western entrees salad roll and chocolate mousse. They had it served offered second cups of coffee or tea cleaned it all up and had the plane ready for descent. All of this done with genuine politeness. My long trip from ICN to SEA was the same pleasant experience.