Alliance Air

✅ Trip Verified | I had one of my worst travel experiences with Alliance Air. I had booked 3 tickets from Vijayawada to Bangalore 2 months in advance. The total price at the time of booking was Rs. 10,910/- (including all miscellaneous charges). On the date of travel, while checking in, I was informed that I had to pay an extra amount as I had availed of the "Military discount" at the time of booking. Nowhere in the booking portal was the "military discount" even mentioned. I was asked to pay an additional amount of Rs 10,422 in order to board the flight. So in total, I paid an amount of Rs 21,332/- for an economy class flight from Vijayawada to Bangalore in spite of booking the tickets 2 months in advance. Just like me, there were 18 other co-passengers who had to go through the same ordeal. This is absolute harassment by Alliance Air. From now on, I'm never going to board this airline and will discourage anyone from choosing Alliance Air.

Not Verified | I travelled with my family - 3 people; They gave seats in 3 different corners of the flight. All those rows, single passengers were sitting. They could have clubbed single passengers together and family together. Do not have a basic system / understanding on how to do that. Poor management.

✅ Trip Verified | Flight was at 6.30 pm From Bangalore to Kechi. They cancelled without intimation. Board was still showing boarding started. After 6.20 when we asked the airline staff they said it’s cancelled. More than 100 people are waiting and staff are playing with phones. Not professional. Finally they said we have 11.00 pm flight, you all go have some food. We were nearby gate suddenly all staff disappeared, we are waiting around, board still showing 11.00 flight. Without notice they are calling one by one person when we asked they are telling that flight got cancelled. 2 flights cancelled and asking us to wait for morning 9.00am flight. Very poor service.

✅ Trip Verified | This route is operated by ATR 72. Though option of A320 and B737 are available with other airlines the ticket for this ATR is always cheaper than other so went with this and was a good decision. I was traveling with only cabin baggage so no interaction with check in, boarding and departed on time. Check in baggage allowance 15 kg and cabin baggage 5kg. Seats were comfortable. They don’t offer any meal/refreshments service, neither complimentary nor paid, only water is provided/available. Reached Delhi 20 min before time, overall good experience.