"They didn't provide any support"
K Shakti (India)
✅ Trip Verified | The flight got delayed by 3 hours without giving any prior notice. They send message 2 hours before flight departure when most of them were already on the way to airport. (Boarding was one hour before and one hour mostly people are taking margin for security check, boarding pass print etc). They didn't provide any support. No one was there at counter as well as at gate also. Also, some flight operators are providing snacks , beverages if night flight and delayed by 2 hours plus. But Alliance air didn't entertain customers like that.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Hyderabad to Bangalore |
Date Flown | September 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"worst experience through an airline"
Kartik Sharma (Canada)
✅ Trip Verified | My first domestic flight I took in India and my first worst experience through an airline. Counters were closed before time and nobody was there to inform travelers about it. It was all empty. There was 4 5 passengers wondering about what is going on. I had connecting flight to Canada and i had to pay amount equal to my flight booking to get my luggage done. Well some how managed to check-in but everyone was shouting at us until we reached the plane. A big zero professionalism. Plane crew was good. But if some customer is spending money on flight then you gonna treat like this and if you know your passengers are there, you gonna leave them behind. It was a worst experience i ever had. will never recommend this airline to anybody.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Chandigarh to Delhi |
Date Flown | October 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"unable to provide better service"
Pradeep Bansal (India)
✅ Trip Verified | This is new airline but unable to provide better service. Their schedule time was 09.05 for take off but till 11.05 am there was no chances to take off. On their counter no. 112 they given the delay if 1.40 hrs means showing delay schedule timing 10.45 hrs. This is vary cunning strategy to avoid penalty or free meal, because if they wrote 2 hrs they had to provide free meal or refreshment. I do not suggest to fly again in that airline
Aircraft | ATR 72-609 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Hyderabad to Kolhapur |
Date Flown | September 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"it was worst experience ever"
Sakshi Ranawat (India)
Not Verified | This was my first experience in Alliance Air and it was worst experience ever. For 45 mins route from Dehradun to Delhi, we have to wait for 1 hour for this flight on the airport. I will personally never consider Alliance Air to anyone.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Dehradun to Delhi |
Date Flown | September 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Very good service"
Mohan Kamaraju (India)
✅ Trip Verified | Very good service. Staff was excellent. Water bottle was given. The side table, sleek design of seating, overhead cabin luggage box all was good. Few things require better maintenance. Takeoff and landing was very smooth. I had never flown in a propellor aircraft.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Hyderabad to Bangalore |
Date Flown | September 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"absolute harassment by Alliance Air"
Sai Gunaranjan Pelluri (India)
✅ Trip Verified | I had one of my worst travel experiences with Alliance Air. I had booked 3 tickets from Vijayawada to Bangalore 2 months in advance. The total price at the time of booking was Rs. 10,910/- (including all miscellaneous charges). On the date of travel, while checking in, I was informed that I had to pay an extra amount as I had availed of the "Military discount" at the time of booking. Nowhere in the booking portal was the "military discount" even mentioned. I was asked to pay an additional amount of Rs 10,422 in order to board the flight. So in total, I paid an amount of Rs 21,332/- for an economy class flight from Vijayawada to Bangalore in spite of booking the tickets 2 months in advance. Just like me, there were 18 other co-passengers who had to go through the same ordeal. This is absolute harassment by Alliance Air. From now on, I'm never going to board this airline and will discourage anyone from choosing Alliance Air.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Vijayawada to Bangalore |
Date Flown | August 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"gave seats in 3 different corners of the flight"
Georgy Abraham (India)
Not Verified | I travelled with my family - 3 people; They gave seats in 3 different corners of the flight. All those rows, single passengers were sitting. They could have clubbed single passengers together and family together. Do not have a basic system / understanding on how to do that. Poor management.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Bangalore to Kochi |
Date Flown | August 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Very poor service"
Jiya George (United States)
✅ Trip Verified | Flight was at 6.30 pm From Bangalore to Kechi. They cancelled without intimation. Board was still showing boarding started. After 6.20 when we asked the airline staff they said it’s cancelled. More than 100 people are waiting and staff are playing with phones. Not professional. Finally they said we have 11.00 pm flight, you all go have some food. We were nearby gate suddenly all staff disappeared, we are waiting around, board still showing 11.00 flight. Without notice they are calling one by one person when we asked they are telling that flight got cancelled. 2 flights cancelled and asking us to wait for morning 9.00am flight. Very poor service.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Banglore to Kochi |
Date Flown | June 2022 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"overall good experience"
58 reviews Rahul Anand (India)
✅ Trip Verified | This route is operated by ATR 72. Though option of A320 and B737 are available with other airlines the ticket for this ATR is always cheaper than other so went with this and was a good decision. I was traveling with only cabin baggage so no interaction with check in, boarding and departed on time. Check in baggage allowance 15 kg and cabin baggage 5kg. Seats were comfortable. They don’t offer any meal/refreshments service, neither complimentary nor paid, only water is provided/available. Reached Delhi 20 min before time, overall good experience.
Aircraft | ATR 72 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Ahmedabad to Delhi |
Date Flown | July 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |