"delays of more than 3 hours"
Pavan Kodange (India)
Not Verified | Pathetic Service by Alliance Air. Please guys never book a flight with this airline - call center and onground intimations are absolutely pathetic. Flight delays of more than 3 hours.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Chennai to Hyderabad |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Toilets with no water"
B Philip (Australia)
Not Verified | Travel on this airline only if you have nothing else to do or unlimited time. Always delayed. No information regarding arrival/departure. Cabin crew-employed to chat with one another and other staff members travelling on the plane. Toilets with no water.
Aircraft | ATR 72 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Kochi to Bengaluru |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
“This was a very bad flight”
Jay Singh (India)
Not Verified | This is the first time that I have traveled on such a poor flight. I will never travel on this flight again. As the flight begins, the first news comes that the engine has broken down and all passengers are evacuated. Exactly 20 minutes later, news comes that the engine has been repaired. Again the passengers are told that the flight is not starting due to engine failure. This was a very bad flight, will never travel on it.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | New Delhi to Prayagraj |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"No authority was available"
S Sajith (India)
Not Verified | I travelled from Agatti to Kochi. Mine and 5 other check in baggage was not carried to Kochi due to some safety issue without informing any of the passenger. On arrival at kochi the station manger informed we have to take luggage next day from the Airport on our on expense. She was not capable manage such situations and simply blaming the Alliance Air management. No authority was available for escalation of customer complaint.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Agatti to Kochi |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
“Better to travel by train”
Jaideep Chanda (Australia)
Not Verified | Extremely poorly managed operations, the plane was boarded and then deboarded after 15 mins because the aircraft was not charged since there was no electricity. The pilot initially reported that it would take 5 mins to get electricity and then after 10 mins reported it will take another 30 mins or may be more, the staff was absolutely unapologetic about the inconvenience and we needed to go through the security check again after the bus dropped us to the terminal, not to mention the horrible attitude of the security staff at the airport. Better to travel by train than to take this flight.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Jabalpur to Delhi |
Date Flown | January 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
“No cleanliness”
J Rao (India)
✅ Trip Verified | Washroom was stinking, too bad. No handwash was there, even washroom dustbin was full. Seats were broken. No cleanliness. Flight was delayed by 1.5 hour without prior information.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Goa to Bengaluru |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
“Worst service I have ever seen”
V Sharma (India)
✅ Trip Verified | Worst service I have ever seen in airline industry. Alliance Air open their check in counters very late and cancelling the flights at the very last moment. My flight was at 12.20 and they didn't even confirm the cancellation till 10.45. First they said one hour delay and then they are still confused. There are no alternative flights and refund is only for the flight ticket cost. It costs me an extra 15k to book an another ticket. Worst service and please don't even pick these airlines when you see the "low cost" carrier details.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Kochi to Bengaluru |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"no news for flight delay"
Manish Sharma (India)
✅ Trip Verified | My flight has at 8PM departure and at 7.50 PM the boarding gates are devoid of any crew members. Passengers are waiting to see the gates to open - even there is no news announcement for flight delay. On screen it is scheduled on time.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Indore o Delhi |
Date Flown | November 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Cancelling flight at last moment"
Kunal Bhanshali (India)
✅ Trip Verified | Fooling people and trying to prove that they are professional. Cancelling flight at last moment and not arranging any alternative for customer and also not reimbursing the extra cost incurred for there flight cancelled.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Keshod to Mumbai |
Date Flown | November 2023 |
Seat Comfort | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Very bad service"
T Sharleem (India)
✅ Trip Verified | Very bad service. They open their check in counters very late. So we had to wait and couldn't access the lounge also.We had to wait, depriving our sleep without check in even though we had a chance to access the lounge
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Banglore to Cochin |
Date Flown | November 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |