Alliance Air

✅ Trip Verified | Worst airline ever. It was supposed to leave at 15:30. They informed over a mail that they will be leaving at 15:00 instead, 1/2 an hour earlier. So we reached before time since we wanted to access the lounge, they didn't start the checkin till 13:00hrs. After that we were waiting for the boarding and flight got delayed by 1hr. We asked them, they said confirm it will leave at 16:00hrs. Then again it got delayed by 1hr and this time the airline staff was like we are not sure how much will be the delay or if the flight will be cancelled. We waited, they said they cannot cancel the tickets as they don't have booking counter at that particular airport. Then we had not other option, and finally they left the airport at 18:30hrs. Worst flight ever. If you don't have any other choice, don't fly, take a rail or bus or walk to your destination but don't ever book a ticket for this airline. In flight service was a joke. The staff themselves were frustrated. Only thing good about this flight was a legroom

✅ Trip Verified | Worst service. Delays for hours, Uninformed staff, no air con in this aircraft, no refreshments onboard, on board announcements not clear. Ground staff unclear of flight status. This was the costliest flight on that day when booked weeks before.

✅ Trip Verified | Horrible experience. The flights keep getting cancelled and none of the airlines staff are ready to help. They have no alternative plains lined up for cancelled flights. The notify only just before 20min of departure.

Not Verified | Worst airline experience ever. Our flight returned back from runway and we were told to wait for 1 hour as there was some technical fault and after an hour we were told that the flight is cancelled and no proper information was given as to what was the technical fault! Because of this we had to reschedule our next flight paying extra money!

✅ Trip Verified | Very smooth take off and landing even my mother liked it for safety purpose. Plane was small in size having capacity of 44 passengers, but it was cute and awesome journey.

✅ Trip Verified | I'm traveling from Mumbai to vijaywada, my connecting flight is from Hyderabad, Hyderabad to Vijayawada. I never faced this much worst service by any airline, even these people not having online we check-in, no counters. Finally I'm waiting at gate the flight was 2hrs delay.

✅ Trip Verified | I understand that there could be delays or reschedules due to various reasons and that's why you have your customer care to smooth the process in explaining this but the guy I spoke to was rude, didn't even emphasize on the situation knowing that I was furious about the delay since it was an important meeting. He blatantly tells me that I'll get a full refund. You're serious! Asked if he could do anything in getting me on another flight to which he blindly said, he can't. Horrible customer care.

Not Verified | Worst Flight to travel. The flight was 3 hours delay and there was no proper instructions given. The flight was also dirty. The worst flight I ever traveled and I will not suggest anyone to travel with this one

✅ Trip Verified | Worst airline ever. This started on the 7th of June. We started from Bilaspur (PAB) to Jabalpur (JLR). Our flight was scheduled at 11:10 am but they didn't inform us that there was a delay of 2 hours. At first there was a delay of 1 hour but they kept saying "Theres a problem with the flight". So that delayed another hour of our trip. When we got on the plane, they did not stop the engine. When the plane started flying, we expected the AC's to turn on but they did not. My family was very dizzy and saying they were about to throw up. At 8 am on the 9th of June, my dad received a message saying that our flight was delayed again for 2 hours. Listening to that made me mad. Since Jabalpur Airport is larger, it has more Alliance Air flights. There was another flight scheduled for Delhi which was also delayed. The expected boarding time was 12:15 pm but we boarded at 12:40 pm. The aircraft was different, so we thought that the flight was better. But it was the opposite. This flight had too much turbulence. They did not turn on the AC's. They served water at the END of the flight. I said you should've given water in the middle of the flight. She said, "We're supposed to give water at the end of the flight." So I strongly do not recommend Alliance Air. And do not dare to even try it out.

✅ Trip Verified | Moment before the flight took off the tyre burst and the flight took a halt. Even after the flight got cancelled, they did not arrange any accommodation or anything for the passengers and the passengers were asked to arrange their own. Extremely bad service.