"Very poor service"
Jiya George (United States)
✅ Trip Verified | Flight was at 6.30 pm From Bangalore to Kechi. They cancelled without intimation. Board was still showing boarding started. After 6.20 when we asked the airline staff they said it’s cancelled. More than 100 people are waiting and staff are playing with phones. Not professional. Finally they said we have 11.00 pm flight, you all go have some food. We were nearby gate suddenly all staff disappeared, we are waiting around, board still showing 11.00 flight. Without notice they are calling one by one person when we asked they are telling that flight got cancelled. 2 flights cancelled and asking us to wait for morning 9.00am flight. Very poor service.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Banglore to Kochi |
Date Flown | June 2022 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"overall good experience"
23 reviews Rahul Anand (India)
✅ Trip Verified | This route is operated by ATR 72. Though option of A320 and B737 are available with other airlines the ticket for this ATR is always cheaper than other so went with this and was a good decision. I was traveling with only cabin baggage so no interaction with check in, boarding and departed on time. Check in baggage allowance 15 kg and cabin baggage 5kg. Seats were comfortable. They don’t offer any meal/refreshments service, neither complimentary nor paid, only water is provided/available. Reached Delhi 20 min before time, overall good experience.
Aircraft | ATR 72 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Ahmedabad to Delhi |
Date Flown | July 2022 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |