Alliance Air

Customer Reviews

No Skytrax Rating
Food & Beverages N/A
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2 reviews
5/10
No Skytrax Rating
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1/10

"Very poor service"

(United States)

Trip Verified | Flight was at 6.30 pm From Bangalore to Kechi. They cancelled without intimation. Board was still showing boarding started. After 6.20 when we asked the airline staff they said it’s cancelled. More than 100 people are waiting and staff are playing with phones. Not professional. Finally they said we have 11.00 pm flight, you all go have some food. We were nearby gate suddenly all staff disappeared, we are waiting around, board still showing 11.00 flight. Without notice they are calling one by one person when we asked they are telling that flight got cancelled. 2 flights cancelled and asking us to wait for morning 9.00am flight. Very poor service.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteBanglore to Kochi
Date FlownJune 2022
Ground Service 12345
Value For Money 12345
no
8/10

"overall good experience"

(India)

Trip Verified | This route is operated by ATR 72. Though option of A320 and B737 are available with other airlines the ticket for this ATR is always cheaper than other so went with this and was a good decision. I was traveling with only cabin baggage so no interaction with check in, boarding and departed on time. Check in baggage allowance 15 kg and cabin baggage 5kg. Seats were comfortable. They don’t offer any meal/refreshments service, neither complimentary nor paid, only water is provided/available. Reached Delhi 20 min before time, overall good experience.
AircraftATR 72
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteAhmedabad to Delhi
Date FlownJuly 2022
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes