Allegiant Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1372 reviews
3/10
3 star Skytrax Rating
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1/10

" asked about some possible and future charges"

(United States)

Not Verified | I was flying with this fly airline company due another passenger gave me this fly ticket as a gift. Before leaving from my home, I decided to call Allegiant Air's customer service, making some consult, specifically, about the laptop fly classification. Due the cheapest value of this kind of ticket, I asked about some possible and future charges at customer service. The answer was the computer doesn't have any charge at the airport front desk. Believing the information I received; I decided to use my most and loved let her and personalized computer suitcase and carry my computer in. Into the airplane, ready and waiting for departing, I saw a lady who was carrying, not only a hand suitcase, a computer suitcase plus a back bag. I was curious and I decided to ask how much she paid, not by the laptop (50,00 US$) but by the backbag. She answered me nothing.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteFort Lauderdale to Columbus
Date FlownNovember 2020
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
10/10

"I never had a problem with Allegiant"

(United States)

Not Verified | I never had a problem with Allegiant. I fly them a lot. Nice new planes and great staff. Best cheap airline I found. Some people think they have to be treated like royalty. Allegiant makes a poor boy like me feel like a king because I can afford their prices. Thumbs up.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteAllentown to Punta Gorda
Date FlownJanuary 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"hidden fees in packaged deals"

(United States)

Trip Verified | Beware hidden fees in packaged deals. They may be near the packaged deal cost. Recent experience for 4 nights additional cost $282.14 for resort fees and rental car taxes. Contact airline, hotel, car rental individually and create own package with concrete costs and fees so, no surprises.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteGrand Island to Las Vegas
Date FlownJanuary 2021
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"forced us to pay for them in Memphis"

(United States)

Trip Verified | They’re a scam, selling cheap tickets and then charging you at the airport for things that just don’t make sense! For the same carry on bags they didn’t made us pay in Miami, they forced us to pay for them in Memphis or they wouldn’t left us go into the flight! We call to customer service and they just say they don’t trust us and that their people are always right. No words for that, just never flying with them again. A
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteFt Lauderdale to Memphis
Date FlownDecember 2020
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
2/10

"My flight was cancelled!"

(United States)

Trip Verified | My flight was cancelled! I have to book with another United airline paying $500 for another flight and had to $96 uber to the Sanford airport to pick up my car! None of my extra charges was accommodated! Be wise and have extra cash if the cancel your flight as they do often!
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteOrlando to South Bend
Date FlownDecember 2020
Value For Money 12345
no
1/10

"Absolutely unacceptable"

(United States)

Trip Verified | Flying to New Orleans was fine. An hour before boarding in New Orleans to go back home the flight was cancelled. The customer service agent at the airport explained how much he hated this airline and that the next flight was in February and there’s nothing he could do. I’m an officer in the military and had to be home Monday AM so my only option was to rent a car and drive the 11 hours to NC. When I finally made it home close to midnight the airport had no attendants on site to receive the car so I then had to drive the car back home - in the city where I don't have additional parking available for a second vehicle. I parked the car on the street and of course, got a parking ticket for being 8 minutes late to move the car. Then today I got to drop off the rental and pay for an Uber to get back to my home. The cost of renting a car, gas, parking ticket and Uber of course isn’t covered by the company who stranded me in New Orleans. Absolutely unacceptable, I will never use this company again.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteNew Orleans, Louisiana to Concord, North Carolina
Date FlownJanuary 2021
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"Worst plane service out there"

(United States)

Not Verified | The people that work are the most disrespectful people I have met. We boarded the plane and 1 hour later they tell us there's a 2 hour delay. We get back on the plane, they say its all good. 12.15 was the leave time. Still in Indianapolis at 4pm. This company need financial aid, this company need to learn how to take care of their planes and not hiring elementary graduates. The crew were laughing and eating together. Never asked us for a complimentary drink while waiting. Worst plane service out there. They don't deserve help.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteIndianapolis to St Pete
Date FlownJanuary 2021
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
1/10

"Never again will I fly with them"

(United States)

Trip Verified | My from Allentown to Orlando Sanford flight for 7.30 am is delayed until 1pm yet again. And they never gave us a reason. Never again will I fly with them!
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteAllentown to Orlando Sanford
Date FlownDecember 2020
Ground Service 12345
Value For Money 12345
no
2/10

"Allegiant never fails to disappoint"

(United States)

Not Verified | Allegiant never fails to disappoint. This airline is never on time and always has a delay with boarding and take off. The flight attendants are not the friendliest. If you want to waste your time sitting on a plane while they figure out passenger count, etc - then fly Allegiant. Horrible.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteBelleville to Clearwater
Date FlownDecember 2020
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
1/10

"Worst airline I have ever flown on"

(United States)

Trip Verified | Worst airline I have ever flown on - the stewardess was rude and snappy! Packed in like sardines - I will never fly this airline again. Pay the extra money and fly with any other airline! Trust me.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteKalispell to Phoenix
Date FlownDecember 2020
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no