Allegiant Air

Flew from CVG to Myrtle Beach on July 18th (flight 1113) and returned to CVG on July 25th (6pm gate B2). Both flights were delayed for over 2 hrs. The return flight was loaded and taxied with a 30 minute delay the final 1.5 hours was sitting on a plane with no air in the Myrtle Beach sun. Staff was nice and did their best older flight attendant (woman) was spectacular. Sorry doubt if we will use this airline again.

Sanford to Rickenbacker flight 614 on 7/10/14 and the return trip from Rickenbacker to Sanford flight 615 on 7/17/14. Horrible experience. Twice to the flight line and twice unable to takeoff due to equipment problems. Finally they subbed another plane. Our flight was over 6 hours late. Dirty plane diaper contents under seat in front of us. Old noted silicone caulk around and on emergency hatches. I have to add mouthy rude sarcastic staff.

If Allegiant could do what they promise it could be a great but they can't seem to do that. Not enough pilots or planes no back up planes. My May 26th flight from Peoria to Vegas was cancelled after several delays. At 1am the desk girl gleefully announced the plane had arrived everybody cheered. Then after everybody got off the plane she announced with great surprise that the crew had timed out and couldn't fly. Something passengers had already figured would probably happen. Allegiant should have told us earlier so we didn't have to sit around the airport for 3 hours waiting. They knew but didn't tell the passengers. They also add on extra fees to make you think the flight is going to be cheaper. I want to like and fly this airline it could be great. This is just one incident of many messed up trips.

Recently flew from Bangor Maine to Orlando Florida. Excellent service friendly flight attendants. Departed and arrived on time both leaving and returning. The ticket agent however in Bangor was not very helpful. My daughter and husband were travelling with two children and required a baby seat. They had checked and were told the baby seat was allowed with no charge. The agent didn't think the car seat qualified. After bringing in another to consult she finally allowed it but was not very nice about it. A little customer service goes a long way. A great experience and I would take this flight to Orlando again.

My daughter and I flew from Avoca Pa to Sanford Orlando from July 3-10. We greatly enjoyed our smooth flights and onboard service. However there were delays going down and coming back of about an hour. I know Allegiant has great deals but need to improve on these delays for better traveling. Even though there were delays I will still chose Allegiant for future travels due to the value and convenience.

We took a flight from Phoenix-Gateway to Hawaii in July 2014 and I was not impressed. The aircraft was okay but once airborne they announced there was no food available for sale other than chips and drinks. A 6 hour flight and no food? Our return was delayed 5 hours. No reason given. The flight originated in Hawaii so it had to be a maintenance issue. During our 5 hour wait we were forced to move so another airline could use our area to feed their customers. The ticket prices and their charging practices would be considered deceptive anywhere else. I've been traveling for nearly 40 years in the US and abroad and I have to say worst airlines ever. Don't do it. In the end the price is the same (or cheaper) going with a real customer oriented company.

We recently flew to Los Angeles with Allegiant Air and are thrilled that we have discovered this affordable airline option. We read all of their information so knew to weigh our luggage before leaving home as well as to bring our own snacks. We had a 50 minute flight delay which we were informed about via text. We downloaded their app which also enabled us to check in 24 hrs before and avoid the need for printing boarding passes. We had a gate change again no big deal. All the gates are in the same large room at LAX. The staff were helpful and informative - one suitcase was slightly overweight. They gave us time to transfer some items to another suitcase to avoid paying overage charges. We had a suitcase go missing - it was fed exed to our hotel after being located with Customer Service being very helpful with this issue. I would much rather pay these kinds of prices (our savings approx $1000 for 2 people) then pay to have an airline provide me an onboard coke and movie. I have dealt with flight delays lost luggage and gate changes with other airlines as well so feel these issues are not unique to Allegiant Air.

Bellingham to Vegas. Flight was to depart 11.05 am. At 8 am we received notice flight would be delayed 30 minutes. About 1 hour later while heading to the airport to be 2 hours early we received a second text saying flight delayed again until 1.30. Stop for breakfast and get to the airport 2 hours early as requested. Get a 3rd text explaining flight is delayed until 3.30. How did it take 3 cracks to figure out when we were leaving? Seat assignments caused another 30 minute delay as passengers boarded. Allegiant flies about 8 trips a day to Vegas and it is certainly not uncommon to expect delays. Luckily we only sat in the plane in Vegas in 110 degree temperatures for an extra hour delay on the return trip. Sounds bad but certainly an improvement. So if you plan on taking advantage of the cheap flight remember you get what you pay for and don't expect any professionalism or comfort along the way.

Flew from Ashville to Punta Gorda. When I got to the airport I was told that the flight was delayed due to a mechanical we were expected to be late about 3 hours no offer of a voucher for a meal nor did they apologize it was very matter of fact. When we boarded the plane the first thing I noticed was how dirty and tattered the plane was it was an older MD-80. My seat was clean didn't recline I was more annoyed with the garbage that was surrounding my seat and in my seat back pocket and when I rang my Flight Attendant call light I was approached by a rude older male flight attendant who refused to take the garbage until after we took off. Once we were at cruising altitude the crew came out and sold all sorts of snacks and beverages not bad. Had an issue with my hand baggage being in the aisle. Allegiant as a whole was not a bad experience the ticket was inexpensive I would like if Allegiant perhaps gave their Flight Attendants especially those lovely seniors a class in etiquette and professionalism.

My flight was delayed a total of 7 hours because the Allegiant crew failed to make proper mechanical checks before departure. I arrived a full 2 hours before the flight was scheduled to leave. We boarded on schedule then sat in our cramped hot seats for 90 minutes. Then we were asked to deplane so the crew could fix something. We then sat in the terminal for 2.5 hours. We boarded again. We deplaned again. We boarded a final time and were actually able to take off from LAX. I arrived home 10 hours past my original arrival time. Obviously I will never be flying with Allegiant again!