Allegiant Air

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1960 reviews
3/10
3 star Skytrax Rating
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Allegiant Air customer review

(United States)

Do not recommend! Flight from Stockton CA was great but there was a 3 hour delay from LV to Stockton. For a 1 hour flight - a 3 hour wait? There is not even bad weather. They only offered complementary drinks. Not worth it.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Allegiant Air customer review

(United States)

Allegiant flew me from Youngstown to Punta Gorda and back again safely and close to on time. If this is all you require from your trip Allegiant should be fine if you expect more well you are barking up the wrong cockpit. Allegiant clearly spells out charges on their website I am baffled when people go and book their ticket on Allegiant yet are angered for getting exactly what was promised! If you want creature comforts Allegiant is not the fuselage for you. I flew with my father from Youngstown OH to Punta Gorda Florida. The flight was on time on the way down and about 20 minutes late coming back. Flying on Allegiant - both in terms of ambience and clientele - is much closer than taking a Greyhound than to flying say Delta. The MD-80s look pretty on the outside but inside are spartan and old. Creature comfort is merely a theory: The seats are thin and don't recline and forget any kind of magazine: Please see the seat pocket in front of you for the safety information card and a booklet full of advertisements. One benefit of flying Allegiant is the airports Allegiant services which are smaller and while they might not be centrally located the wait and service and overall calm is far superior to the bigger airports. The time it took me to walk into Punta Gorda airport check in get through TSA then flop down into a seat at the gate? Literally 5 minutes. When you fly Allegiant you are taking a calculated risk: You are hoping that your flight doesn't get cancelled for whatever reason because unlike the big carriers Allegiant can't put you on another flight: they only operate one flight per day to each destination - at least in the smaller cities - and they don't work with other airlines. So if your flight is cancelled you won't get to your destination until the next day most likely. That is the risk you take in exchange for Allegiant's low fares.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes
na

Allegiant Air customer review

(United States)

Outbound flight was 4 hours delayed. We were locked in gate area with no food or beverage service. Prior to delay flight attendants acted immature and more concerned about showing kids the cockpit than getting passengers settled and allowing captain to do his job. After we finally had another plane show up the flight attendant had the gall to refuse me a glass of water I was told water 8s $2 per bottle. Now on the return it is delayed and there is no one at gate to tell us when it will be here. Totally deserted. The most inept service ever. I will never fly them again. Do not fly Allegiant they do not care if or when you get to your destination.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Allegiant Air customer review

(Canada)

We just came back from our vacation to Florida flying round trip from NIA to PIE with 11 people including 3 seniors 3 young adults 4 kids (ranging from 3 to 11 in age) and a 2 month old infant. After reading the reviews here we were very concerned especially about the delays but were pleasantly surprised. Both flights exactly on time and arrived a little earlier than scheduled. The staff both in the airline as well as at the airport were extremely helpful and extra friendly. The airplane on the way there was a little older but on the way back the plane seemed new. This is a budget airline with the lowest rates around so that needs to be kept in mind. There are no frills luggage is charged a premium and there are no free refreshments. IMO the flight is just to get me to my destination quickly safely and at a reasonable rate so I will definitely be traveling with Allegiant again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
1/10

Allegiant Air customer review

(United Kingdom)

Allentown to Orlando Sanford on 28th July 2014 and return flight from Orlando Sanford to Allentown on 1st August 2014. Very poor quality airline used them from PA to Florida and back and they were over 3 hrs late going and 2 hrs late returning the staff attitude ranged from poor to average and if I had a choice I would not fly with them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
na

Allegiant Air customer review

(United States)

Supposed to fly from Peoria IL to Vegas on July 24 at 8pm. Flight was canceled due to an engine issue. We were rescheduled to the following day July 25 at 5pm. Unfortunately there was a three hour delay. We lost 24 hours of our trip. While Peoria is a pleasant little town can you really equate 24 hours there to be the same as 24 hours in Vegas? On the return flight July 27 we boarded without issue at 2.20pm. We were on the plane for 3 hours before we even took flight - we were 44th in line for take off and then ran low on fuel. Pilot took us back to terminal to gas up. For our inconvenience Allegiant Air offered us vouchers totalling $150 for our next flight. Problem is we are never flying with them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
10/10

Allegiant Air customer review

(United States)

Stockton to Las Vegas. Hear all these complaints so I was a little worried when I booked. The flight left on time pilots and crew very friendly landed in Vegas - ready to go and on time. Also these super 80's they fly might be old but they deliver a smooth ride. I'll definitely fly this outfit again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
na

Allegiant Air customer review

(United Kingdom)

We have recently travelled with Allegiant on flights to and from Vegas/Hawaii. Never again! The flight was 6 hours only snacks could be purchased inflight and only by credit card (being from the UK this would incur all kinds of extra charges) and could not be purchased with cash. Allegiant also purposely sat myself and my partner at opposite ends of the plane so we were forced to pay the extra charge to sit next to each other even though there were plenty of spare seats next to each other on the plane. This happened both ways. Seats do not recline at all not even a tiny bit and were uncomfortable. Will not fly with this company again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
2/10

Allegiant Air customer review

(United States)

I thought this was one of the worst travel experiences I've ever had. It was the first time I flew with my 5 month old daughter we were the last to board my husband and son boarded first they had no priority boarding for people with small children the aircraft was old and dirty. There was a charge for everything including carry ons which I paid but refused to pay the fee to sit together. I thought the airline was tacky and cheap. I can understand paying for something that's new or worth it but this airline was old and sub standard. Luckily it was a short flight.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
no
2/10

Allegiant Air customer review

(United States)

Flew from CVG to Myrtle Beach on July 18th (flight 1113) and returned to CVG on July 25th (6pm gate B2). Both flights were delayed for over 2 hrs. The return flight was loaded and taxied with a 30 minute delay the final 1.5 hours was sitting on a plane with no air in the Myrtle Beach sun. Staff was nice and did their best older flight attendant (woman) was spectacular. Sorry doubt if we will use this airline again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
no