Allegiant Air

Oakland CA to Provo Utah. Initially I was very excited to use this airline as I saw that the price for the trip was much less expensive than the usual commercial airlines flying into SLC. However I was disappointed as I continued the checking process and realized that I had to pay additional money for seats and for carry-on luggage. I then realized the total cost is not that significantly cheaper than Delta or another big airline. However I bought my tickets only 3 weeks in advance and may have saved significant money if I had purchased the tickets much earlier. I arrived to OAK 2.5 hours early in case there were any problems. Security clearance was a breeze. I am happy to say that there were no issues with delays or cancellations on this leg of the trip. The service was very good. Yes all beverages/snacks must be purchased but it is only a 1.5 hr flight and really who needs to drink/eat in that time. I can see why customers complained about the comfort of the seats as the backs are very thin and do not give a lot of cushion support. Anyway I had paid for a first row seat and I'm glad I did as I could easily get off the plane without waiting. I'm happy to say that I had no problems with my flight but I do wish the total price of the trip was much more of a "deal" than what I got in reality.

Flew July 11 2014 from Las Vegas to Casper WY - flight attendants were either inattentive or rude. Thought it was just a one time occurrence but we flew back from Casper WY to Las Vegas on Monday July 14th and the crew was worse. Plane was filthy front lavatory was inoperable. Spend the extra money and fly on an airline that at least acknowledges that are a person first and a customer second!

July 9/14 checked in at 4.30am for a 6.30 flight to Fargo ND. Our tickets were for gate 31 but verbally told to go to gate 39. It was approaching 6.30 and my daughter asked the 2 staff there why we were not boarding yet and she told us our plane was at gate 31! Got to the gate at 6.25ish and there were 3 other people there as well we had missed our flight. We could see the plane still there but the door was locked. There were no staff to assist. The plane remained at the runway terminal for about 15 min. The next flight out of L.A. airport to Fargo was 3 days away! Our only option to get back home was to take a flight to Sioux Falls South Dakota rent a car and drive to Fargo. The flight to Sioux was delayed 1.5 hrs but miraculously it was ready in about 20min. So were were led out of the airport onto the tarmac and loaded from the rear of the plane! Allegiant Air does not have a PA system so they solely rely on yelling loud enough for their passengers to hear of any changes or to advise of boarding! I will say that they decided to waive the 75.00 fee for switching to fly to Sioux or at least for 4 of us that I know of. We paid for preferred seating yet out of Fargo 2 of us had what we paid for and one ticket had been changed for seating 4 rows back. Luckily one seat was empty and we were able to sit in preferred.

Our flight to Oakland from Phoenix-Mesa was delayed 3 hours (no other flights in either area were delayed) and then we waited an hour at Oakland until our luggage came. No explanation was given. I am currently at the gate waiting for my return flight which was just delayed 40 minutes because one of the flight attendants has not arrived yet.

I recently used this airline to travel round trio from Belleville IL to Orlando FL. I suppose to summarize I would categorize this as a fair airline. If you are planning travel with them make sure you take note of all the charges as basically everything (including advance seat selection etc) has an a la carte separate charge. Also the departing flight was two hours late and there was no explanation given by Allegiant staff as to why. The advantage of this airline is it flew out of a small general aviation airport that obviated the need for me to travel to St Louis. Recommended but be aware of all charges and propensity to lateness.

I was a loyal Allegiant customer from their inception flying with them dozens of times. My last 3 flights via Allegiant have been cancelled/rescheduled - all for supposed mechanical issues for the following day - often after our having already been en route to the airport. That's 3 flights within 30 days! Customer service is non- existent. Communications about status are lagging even with signing up for text alerts. Yesterday's flight was rescheduled 4 times in 8 hours only to finally be cancelled after passengers had been held all day on standby/stand down. The only compensation offered is a $100 travel voucher for future travel.

Fly from GSP to SFB frequently. If you like riding a bus this is the airline for you. Cheap yes. In every way. Their fares look great until you start adding up all the extra charges. Never on time and if you have baggage pack a meal while you wait for it! Most uncomfortable seating ever. I guess if you only fly once a year it's OK to be inconvenienced but if you need to be somewhere on time look elsewhere!

On July 3 I lflew out of Asheville NC for Sanford/Orlando as this was my first time flying with Allegiant. I printed out my online boarding pass arrived before the time indicated and received an official boarding pass which indicated which gate I was to go to board the plane. The flight was on time and the pilot and crew were very courteous. Was a great flight! However the return was a disaster! On July 6 I was to fly out of Palm Beach Intentional. As before I printed my online boarding pass and arrived before the time indicated. This time I did not receive an official boarding pass indicating what time I was to go to board the plane. Instead I received the printed boarding pass that I proved which was torn in half and the gate number written on it. She instructed me to go to the left towards security and afterwards I would see the areas that indicated which gates. I went through security as usual and then proceeded to the gate written on the boarding pass. At the gate there were very few people there and I saw no Allegiant advertising. I asked someone who worked at the airport and she said yes you have the right gate. Since ever all flights were being delayed due to bad weather in the area I thought mine had been as well. About 10 minutes after the flight was to take off I saw one of the Allegiant employees who had been checking people in when I arrived. I asked if the flight had been delayed. She told me no I had missed my flight. I showed her my boarding pass with the hand written gate number on it. She informed me that that was the wrong gate and that she didn't recognize the hand writing. I feel that if I had been given an official boarding pass that indicated the gate number I would not have missed my flight.

Rockford to Orlando round trip. Long delays both legs. The rudest flight attendants would rather sit in back and Delayed by 6 hours on 6/23 from Rockford to Tampa. Delayed by over 3 hours on 7/4 from Tampa to Rockford with no information about why there was a delay. Last month I had a similar delay from Rockford to Tampa and a flight cancelled from Tampa to Rockford. (On that flight they gave us a 100 credit but it cost me $50 in airport cab fare.) Always seems to be a delay with this airline.

Rockford to Orlando round trip. Long delays both legs. The rudest flight attendants would rather sit in back and play with their phones. When they have delays or cancellations you are in trouble since only one flight to destinations every few days. First and last time using them. I will stick with major airlines. Not a convenience of small airport or saving if not able to get to where you are going.