Air France

Air France have continued to improve over the last couple of years to provide an excellent quality of flight services. The A380's are a dream to fly on, with comfortable seats and room to move around on the double-decker plane. Champagne is offered as an aperitif in economy class and the food was good. The entertainment system had more than enough choices and the crew were friendly, helpful and professional. I would highly recommend Air France for their in-flight experience.

Although I would recommend the overall service, comfort and entertainment of Air France flight to New York, flying from Delhi is a different story. Indeed, the entertainment system and the screens on this A330 are the same as ones introduced more than ten years ago. The food was scarce, distasteful and movie selection was approximately the same as in July which left little choice since I had seen most of them on the way to Delhi two weeks earlier. The IFE was at times unresponsive. It seems a global airline should offer unvarying service whatever the destination. However, such is not the case with Air France.

An excellent flight. Cabin crew were professional at all times, friendly and attentive. Business cabin relatively small but comfortable. Only one toilet in the cabin so had to wait on several occasions. Flat beds comfortable. Plenty of choice from an excellent food and wine menu. Superb service when serving food throughout the flight. Flight ran to schedule.

Comfortable seat, legroom was fine. Cabin crew speak a little English. Short flight, a croissant and a cup of drink was served.

I flew on new A380 of Air France from Paris to Johannesurg. Cabin was great. Located on upper deck. Recline of seat is not so high but still acceptable. Entertainment is good but not as great as some airlines. No big choice of movie compared to Emirates or Singapore Airlines. Food is good and refreshment service is also good but not excellent. No choice of fresh fruit which is quite important during long haul flight.

Paris CDG to Shanghai. Flights supposed to be with Air France in both directions, but due to operational issues the outward was with KLM, which we thought was pretty good. The return journey with Air France was very good. Cabin crew attentive professional and very helpful. Very comfortable seat, great food. Stylish service. Generally a very good experience indeed and will certainly consider Air France for my future long haul flights.

Flew from Toronto to CDG on the upper deck of a 747. Upper deck is slightly more expensive than lower deck economy but every penny was worth it as it was the best Transatlantic flight I have been on. I have flown with Air Transat, Air Canada, British Airways, KLM, and Austrian Airlines across the Atlantic, but Air France was easily the best experience. The cabin was clean, the seats were very comfortable, the food was good, the entertainment was especially noteworthy, and the flight attendants were also some of the best that I have flown with.

Super flight and crew. On time departure and arrival. Food service on all of Air France had taken a big hit quality - big step down over the last 12 months. Service was super and AF personnel on this trip were excellent. I marked down the business class seat because it's a regular coach seat with the middle seat blocked, still no leg room. However on this trip the staff PRG and CDG made up for the short comings.

My first time flying with them. The seats were not very comfortable. I missed my connection at CDG but the attendants were helpful in putting me on the next available flight. I was in Vienna on business, and had just arrived, when I found out my father had suddenly passed away. So I needed to get back to Australia urgently. Air France had an extremely uncaring attitude. They refused to find a flight for me even though I had explained the situation. They said I must organise it through my travel agent, bear in mind I did have a return flight booked with them already (business class). My travel agent did his best, but said that the only way I could get back early was to forgo my existing return flight, and purchase another ticket. All this while I was under extreme stress, from my father dying so suddenly, and I was so far away. So I purchased another ticket to get back home - nice way to make money Air France. I would not fly them again.

I like flying Air France and their elegant style and French politeness, the pain au chocolat etc. But, by all means, avoid the bus transfers between Charles de Gaulle and Orly during summer time, they are overcrowded and you risk having to wait for the next bus before being allowed to board.