Air France

AF1068 CDG to Manchester on Sunday 16 February after flying in from Colombo. Airport was chaotic but check in was aided by very helpful AF staff who kept a pleasant and efficient attitude despite the numbers of passengers and a broken baggage conveyor. Travelled premium economy on a nearly full flight. Took off on time and service of meals commenced immediately. However we were in last row of premium economy so by the time we received the meal the plane was staring to descend into Manchester. The meal was OK though. Seat comfort was OK.

Flew from Manchester to CDG on the day that the air traffic control in France went on strike. Flight arrived in Manchester on time and aircraft boarded on time but take off was delayed by 30 minutes due to strike. Pilot kept is informed of delay. Plane was full as previous flight cancelled due to strike. In flight service was good if a little hurried due to short flight time. Seat comfort was OK provided seat in front was not reclined. Obviously no IFE provided.

A horrible experience travelling from Toronto to Paris. Flight attendants didn't speak proper English and couldn't understand me. They just threw my food into my lap as I was trying to wake up and open my table and quickly walked away. They would walk around really fast and disappear for a long time probably hoping to avoid contact with passengers. I had to press the flight attendant button almost 6 times to get a glass of water. Food was okay but the fact that flight attendants were so bad just made the trip horrible. This was the first and last time I'll take Air France!

I flew from Stockholm Arlanda to Paris CDG on the 11th February. It was a very pleasant flight. Probably my best medium-haul flight with Air France. The staff was very nice and helpful. I think that the meal proposed could have been better it was very bit tasty. A large choice of beverages.

We have just returned from our first long haul flight with Air France and it was not a pleasant experience. The new Airbus 380 have next to no leg room in economy I'm only 5' 9'' and yet was cramped. Luckily I had an aisle seat and could put my legs into the aisle so long as I didn't trip anyone. The inflight meals were cold yes even the hot ones. The steward serving my wife tried three separate servings all cold and gave up. We did the return leg with KLM and for it to be part of the same company was amazing as it was the opposite good staff good food and reasonable leg room all be it on a different type of aircraft.

Business class CDG to IAD older 777 with a seat that when extended into the sleeping position pinched my feet because it was improperly aligned the food was unappetizing and the sauce spilt from the serving cup onto the entire plate. The service was haughty. In general a pedestrian airline that charges top dollar for its product. Cannot compare to Turkish business class which is generally 30 % or more less expensive.

Paris-Lagos on 2 Feb 2014. Very pleasant flight. Cabin crew were very friendly premium economy seats were comfortable with a lot of leg space. I'm a frequent long haul flyer with Air France and I have noticed major improvements in Air France flights in the past couple of years specially for flights heading to Asia and Africa.

Despite all the bad reviews about Air-France it is still the only Airline in the world who offers French Champagne (not cheap bubbly) for aperitif and Cognac after your meal no other airline does this! Recently flew from CDG to Kuala Lumpur and both flights were great with a service minded and friendly crew. Glad both flights were not full and the cramped 10 across seats on the Boeing 772 didn't feel too bad.

Kuala Lumpur to Paris Feb 2nd 2014 AF241 and flight AF1286 Paris to Edinburgh 3rd Feb 2014. Very agreeable staff good choice of entertainment but very poor catering for coeliac passengers. Very disappointing compared to sister airline KLM who on way out from Edinburgh to Kuala Lumpur via Amsterdam had provide beautifully cooked meals and excellent gluten free bread rolls. Air France options very poor in comparison and no bread rolls.

Flew from Toronto to Paris on Boeing 777 seats were small and uncomfortable. Checking in at Toronto airport at KLM/Air France counter was a disaster. Long line ups and poor customer service. I wasn't able to check in online or at the self service kiosk due to the infant. Flight attendants disappear after they quickly serve the meal. I requested a special meal which was very small and I was still hungry. Meal was about a half cup of rice with a finger size fish fillet. No flight attendants to be seen until a snack was served half hour before landing. A small muffin with juice. Coming back from Paris to Toronto was pretty much the same story - uncomfortable seats no service and small meal.