Aer Lingus

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1002 reviews
5/10
4 star Skytrax Rating
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9/10

Aer Lingus customer review

(United Kingdom)

BHX-Dublin-Orlando return. Quick check-in at BHX short flight to Dublin. Pleasant airport waiting for connection. Flight to Orlando food quality and quantity very good as was the seat-back inflight entertainment - our 2 children were kept very happy! Return the same food not as good but still acceptable and flights on-time. The cabin crew on all flights were very friendly and helpful. Only downside our cases weren't transferred at Dublin and followed on the next flight and delivered to our home the next day - according to staff at BHX this happens regularly with transfers. Not impressed with airport security at Dublin - wife bought a bottle of water at Orlando departure lounge and a very rude and self-important security woman grabbed it out of her hand and threw it in a bin when we arrived. But then within 10 feet of security you can buy another over-priced bottle - what's that all about? She missed the 2 cups of airline water in our hand luggage though!
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Aer Lingus customer review

(United Kingdom)

LHR-SNN return. Good flights and service. Fairly no-frills but you don't need that much on a short flight. At least you have an assigned seat. Would always use Aer Lingus in preference to Ryanair.
Seat TypeEconomy Class
Value For Money 12345
yes