Delta Air Lines

✅ Trip Verified | San Juan to New York. Feels like a cheap airline. Had to pay for checked-in luggage (which never happened to us on any, not a cheap airline and made for an unpleasurable experience) and fact that there was no free food on the plane. Poor choice of beverages and small restroom. Luckily seats were comfortable and there was lots of legroom. Multimedia worked great and there was free wi-fi for texting via messenger and whatsapp during the whole flight. Plane was very clean and modern.

✅ Trip Verified | New York JFK to San Francisco. I had a pretty good experience with Delta! I flew JFK to SFO and my experience was pretty seamless. Great IFE and probably the best food I had on a domestic flight, I was actually impressed by the quality of it. Will definitely fly again.

✅ Trip Verified | Seattle to Las Vegas, around a 2.5 hour morning flight on board B737-800 not very new aircraft but sufficient and clean. Was upgraded to premium economy upon check in appreciated the extra leg room however don’t like the middle seats. Crew were very friendly and smiling. Meals is only a beverage (water in my case ) and a pack of peanuts. Overall nice experience and will use them again for my domestic flights

✅ Trip Verified | Atlanta to Jacksonville. Our flights have been delayed or cancelled for 2 straight days and no offer to help us with our bags, a place to sleep, or any accommodations. Traveling with small children and the customer service in Atlanta couldn’t have been worse. I will never fly this airline again!

✅ Trip Verified | Amsterdam to San Jose via Seattle. In several years of traveling, I have yet to have a problem free encounter with delta airlines. This most recent trip has had two flight delays, one that caused us to have to take a shuttle to another airport to get a different flight so we wouldn’t miss our connection and the other over 2 hours delayed. They ran out of meals on our 10 hour flight from Amsterdam to Seattle, so my family was left with the snacks that we left over. They tagged our luggage improperly, but luckily I was paying attention and caught the mistake before they sent all of our bags. They did send one down the belt with the wrong tag on it and couldn’t figure out which bag it was, but we managed to get that fixed just in time to run to our plane, even though we arrived at the airport 2.5 hours before our flight was scheduled to depart. I’ve traveled all over the world, and I’m sad to say that airlines from third world countries seem to operate more professionally and efficiently than delta. I tried to give them this one last chance, but I think I’ll just avoid them from now on.

✅ Trip Verified | I caught flight 454 from New York to Los Angeles seated in the main cabin returning from vacation, Upon entering the plane I had a headache and I heard this nice soothing what sounded to be like neo soul music playing, it also played as we exited the plane, It was so nice to hear that type of music playing because most airlines play elevator music. So I just want to give Delta flight attendants a high five, whoever had that music playing thank you. I dont usually fly Delta but I may in the future return.

Not Verified | This was the worst flight I have ever been on. The flight attendants were rude and disrespectful. I was having an anxiety attack and went to use the restroom as soon as the plane was in the gate, but I was unaware that the seatbelt sign was still on. If anyone has ever had an anxiety attack, you feel detached from your surroundings and it can be easy to make a mistake like getting up to go to the restroom 3 minutes prior to receiving permission. When I got to the restroom, one flight attendant told me to sit down, and as soon as she said that an announcement came on so I paused to listen. While I was trying to listen, both flight attendants began yelling at me to sit down so I could not hear the announcement and I was already shaking from my anxiety attack. I went to sit down, the seatbelt sign went off, and I walked back to the restroom. I was so nervous that the flight attendants would yell at me again that I waited for them to tell me it was okay to use the restroom. One of the flight attendants looked at me, angrily reached in front of me and yelled "PUSH" to show me how to open the door as if I were completely incompetent. I didn't say anything and went to the restroom, but while I was in there I could hear the two flight attendants talking about me. Overall, this experience was terrible, and the lack of humanity in Delta airplanes shocks me.

✅ Trip Verified | New York to Los Angeles. Terrible experience. Only fly Delta as a last resort. My sister was at the airport all day. Initial plane with mechanical problems. Waited several hours for another plane, which came from Madrid. Finally got on that plane, sat on tarmac for 2 hours, and returned to gate for mechanical problems after hearing horrible noise on replacement plane. So two planes in one day with mechanical problems. Then they had to get another crew. So if two out of two planes have mechanical problems, this is airline to avoid at all cost. Who knows what type of old planes with tons of mechanical problems they are using. Oh, and by the way, none of the electric outlets worked on second plane.

✅ Trip Verified | Service is perfect from online ticket purchase to returning home. Flying DL is easy and uneventful. Personnel are courteous, kind and professional, consistently good service. I love the DL App it’s easy, fewer keystrokes, online checkin email reminder takes less than a minute with no need to email it’s right in the app. It has become my new favorite airline.

✅ Trip Verified | This is definitely my last flight with Delta Air Lines. Customer service is garbage, takes hours to speak to someone and is a pain in the ass to make any adjustments to your flight. Upgraded to what I thought was Delta One (lie flat) instead got the single most uncomfortable first class seat I’ve ever sat in. It’s a bit wider than a normal seat but hard as a rock. Don’t pay premium prices for what has turned into a budget airline.