Emirates

Just returned from a 3 week break to Oz Manchester to Brisbane (via Dubai) Sydney to Manchester (Via Dubai). The service wasn't fantastic from all the cabin crew the meals weren't fine dining and improvements can be made but I would recommend Emirates A380 services to others. We sat all 4 legs in 59 ABC in order to have the most stable journey so didn't test the levels down the length of this massive aircraft however what we received was extremely good. I interacted with around 20 flight attendants during these 4 legs and 18 were great it's funny how 2 from 20 will stick out more in my mind. We had an hour circling prior to landing in Dubai due to congestion and then 3 hours later had an hour sat on stand waiting for a slot due to congestion.

Not much more room than cheap airline. Thin seat. If in aisle seat and your leg is slightly protruding it will get a whack every time the trolley passes (with no apology).

LHR-DXB-DAR return. On the first leg the cabin crew appeared thoroughly disinterested. When eventually the meal reached Row 76 it was luke warm. The drinks trolley arrived as we were finishing the meal and tea and coffee was not offered. Landing at DXB was delayed for over one hour by a duststorm that we understood had been raging for several days. We boarded the B777 for DXB-DAR on time only to sit on the stand for some two hours whilst other flights were given greater priority to take off in the limited visibility caused by the duststorm. To be fair the flight and service on this leg was quite reasonable once airborne. However we arrived at DAR so late that we had missed our onward flight to ZNZ and had to pay for a replacement and to add to the stress Emirates had opted to leave one of our bags either at LHR or DXB. The return from DAR-DBX was good but the having boarded the A380 at DBX very efficiently the departure from the stand on the DXB-LHR was delayed for an hour due to a medical emergency (obviously not Emirates fault). Once airborne it was again evident that the cabin crew simply cannot cope with the number of passengers a fully loaded A380 and once again service did not match expectations. From past experience Emirates has always warranted its 4 star rating but standards have clearly slipped in recent time and that is no longer the case. We will need to find an alternative airline for our next trip to DAR/ZNZ

This was the most comfortable long haul flight I've ever taken. Oslo to Dubai. The seats were pleasantly squishy my elbow wasn't jogged when folks walked down the aisle and there was plenty of room between my knees and the back of the chair in front (I'm only 163cm) but there was several inches clearance. My kid could squeeze past me when visiting the toilet rather than me having to get out of the chair. The food was pleasant the staff service was excellent.

Six flights from Glasgow to Sydney and back. The seats were poor with little room. The cabin was noisy cramped and the service was poor. To top it off the meals were barely edible. How can you give this airline 4 stars. Thankfully the entertainment system was top notch. next time I will fly long haul from London on the A380 and never again on a Boeing 777 in this configuration.

MUC-DXB-MUC. Both legs on an aisle seat. Seat is quite comfortable and provides enough support for a 6 to 7 hours trip. IFE has a wide choice of movies and series games and so on. Food is good on both legs two choices of main course available. Crew friendly and spot on drinks served through the flight.

Dubai to Dublin - booked in 9.30 for 14.55 flight in hope of getting good seat I was given seat 17A. I found this seat has restricted legroom due to bulkhead. Beside me I had a large gentleman with 6 month baby and a lady on the outside. Before take off I complained to cabin crew who promised to sort out after take of. This and three further requests to be reseated where ignored so I eventually found myself another seat. I found the staff of this flight the worst I have ever flown with.

Took 4 flights with Emirates over last 3 weeks - all long haul. Every one was late. The service particularly on the A380 was terrible as was the food on every trip. They were so late on both our legs out to Africa via Dubai we missed our domestic flight out of Dar Es Salaam and it cost us another $560 to get on another. Emirates stance is hard luck. We travel extensively and we will never use Emirates again. We hadn't used them for some years as we were not impressed then and had hoped that they had improved - alas they have deteriorated even more.

Seats very hard with no support. Probably ok for a short journey but even with extra leg room it was uncomfortable for me as average height on a 7 plus hour journey. We had seat row 80 to our destination and row 51 on the way back.

Dubai to Melbourne on Qantas codeshare flight. Seat was very uncomfortable and felt like padding was worn down to nothing. Meal service chaotic and seemingly no order to service with people around us bring served and others missed. Ran out of one of the choices and vegetarian meal offered which was in edible. Bread roll on some trays and not others. No hot drink offered. Although a range of entertainment choices nothing much appealed as many were Arabic or Bollywood. Overall not as good as the previous leg of the trip on Qantas. I would not choose Emirates again.