Emirates

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 137 reviews
4/10
4 star Skytrax Rating
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2/10

"no baby meals provided"

(Australia)

Bassinet seat. No baby seatbelt provided until we has started leaving the gate. No baby meals provided on 8hr flight DXB-MAN. Bassinet position meant it was impossible for me positioned by window to exit my seat without crawling under the bassinet as no room in front of seats. Entertainment system very good. Oriental meal consisted of coleslaw sandwich. No obvious flight attendant care as passenger walking around cabin just prior to landing. Free strollers from gate to baggage claim. Would not recommend for travelling with babies and infants.
Seat TypeEconomy Class
Aircraft TypeBOEING 777-300
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

"cushioning was non existent"

(Australia)

I am under 5' and thin. The seat recline button was broken/pushed in and did not recline. The passenger in the seat in front of me had their seat in the reclined position the entire flight from Melbourne to Dubai. The pain from sitting upright was unbearable. My back neck hips and bottom was that bad I put my blanket under my bottom just to relive the pain. It did not help. The cushioning was non existent and I am a petite person. Emirates in conjunction with Qantas pride themselves with their fleet. I was totally stressed out from not having any rest. I could not watch the seat back monitor as it was too close and getting out from my seat was difficult due to the seat in front of me being reclined. I have had many long haul flights but I would have to say this was the worst and most memorable.
Seat TypeEconomy Class
Aircraft TypeBOEING 777
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

Emirates customer review

(New Zealand)

Very hard firm straight back seat with headrest positioned about shoulder blades and wouldn't shift. No lumbar support simply awful. Like sitting on a wooden backed dining chair with minimal padding. Fortunately only in it for 3.5 hours wouldn't have wanted to do long haul e.g. Brisbane/Dubai in it. Suffering made longer by plane having wrong waypoints laid in and spending a lot of the flight heading towards Sydney not Brisbane.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A380
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
3/10

"the seats were so close"

(Australia)

We returned home 3 days ago flying from Venice to Dubai in 777. My husband is tall so we had asked for exit seats After arriving at the airport early (at 5.30 am in the hope of getting an exit seat) for a 10.10am flight. We were told sorry but all exit seats had already been reserved for Melbourne travellers (we are from NZ). The flight to Dubai was an horrendous 6 hours the seats were so close and five minutes into the flight while we were still climbing the woman and man in front of us put their seats back! It was a hell ride one we wont be repeating.
Seat TypeEconomy Class
Aircraft TypeBOEING 777
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
8/10

"staff attentive and polite"

(Australia)

Sydney-Dubai-Sydney. Staff attentive and polite. WiFi you get 10MB free and pay $1US for an additional 10MB. It took me some time to connect but once I did was all good. Food quality is very good unfortunately not much variety. Entertainment was great - the earphones were not good and were quickly replaced.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A380
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
5/10

"full flight was a total nightmare"

(Ireland)

Dublin to Dubai after take off the person in front reclined her seat during the whole fight till the breakfast time. During diner time I asked the air hostess to ask the lady to put her seat straight so I could eat my meal properly she said she cannot do that. So during the full flight it was a total nightmare. They tea/coffee tray after meal never show up after 45mins I ended up asking for a tea. I used to travel with Emirates before and I was always happy - but this time no tonic drink no tea till you ask and recline seat during all flight that enough for me.
Seat TypeEconomy Class
Aircraft TypeBOEING 777
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"no space to move"

(United Kingdom)

Seated at the end of a 4 seat row. Each time food trolley came up I was bumped on shoulder. Also had water spilled by stewardess on me. People queuing for toilet standing in front of me. Not pleasant with just a wall in front of me. Everything too restricting no space to move. Also didn't get seat I had booked as someone at Dubai airport when I presented boarding pass changed my seat without saying!! And where are smiles these days. Not a good flight.
Seat TypeEconomy Class
Aircraft TypeBOEING 777
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"3x4x3 configuration is too tight"

(Australia)

Emirates have tried to squeeze the last drop out of the orange in their economy seats and seating plan in their B777. The 3x4x3 configuration is too tight for this aircraft and makes the aisle just wide enough for the food cart. If in any aisle seat you will be hit every time they come past. The seat width and legroom is fine if you are an 8 year old child but for someone who is 6" 1' it is not a pleasurable experience.
Seat TypeEconomy Class
Aircraft TypeBOEING 777
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
5/10

"really dislike this configuration"

(Singapore)

I was disappointed with the 3x4x3 configuration on the aircraft. The services provided by the crew was pleasant the PTV was nice but what is bothering me the most are the seat width and access in/out of the seat. The seat width was really narrow and basically you would make contact with the passenger beside you all the time. And accessing in/out of the seat will disturb the passenger beside you which probably both of you will need to stand up for you to access out/in. The aisles are also narrow due to the 3x4x3 configuration. I really dislike this configuration.
Seat TypeEconomy Class
Aircraft TypeBOEING 777-300ER
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

"very narrow seats and aisles"

(United Kingdom)

Very narrow seats and aisles. Very uncomfortable if your neighbour is large. In the aisle seat you are continually knocked by staff passing up and down aisle. The good legroom is gained by reducing the cushioning on the seat so they soon become uncomfortable on a long flight. and if the person in front reclines the seat the advantage of the legroom is sacrificed.
Seat TypeEconomy Class
Aircraft TypeBOEING 777-300
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no