"Dirty, outdated, unclean"
S Humphrey (United Kingdom)
✅ Verified Review | British Airways Premium Economy on Boeing 747-400. Dirty, outdated audio visual possibly the worst ever, the seating was in a terrible condition, trims broken The audio visual did not work and my iPhone had a bigger screen. The surrounding area was unclean and the staff accepted the facts but just did not care. The worst ever flown would suggest to give British Airways a wide berth on this route, ditto South Africa where similar issues encountered.
| Seat Type | Premium Economy |
| Aircraft Type | Boeing 747-400 |
| Seat Layout | 2x4x2 |
| Date Flown | August 2016 |
| Type Of Traveller | Business |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"boxes under your seat"
Wai Ching Ryan Law (Hong Kong)
✅ Verified Review | The British Airways A380 Upper deck window economy class seat have two boxes on each side under your seat in front of you which may block your leg and make you very uncomfortable. It may also make the area for store bags and laptop smaller. But the aisle seat next to the window seat got bigger area of underseat storage.
| Seat Type | Economy Class |
| Aircraft Type | A380-800 |
| Seat Layout | 2x4x2 |
| Date Flown | January 2017 |
| Type Of Traveller | Solo Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"ample legroom given the pitch"
1 reviews P Ritter (Australia)
✅ Verified Review | Although the British Airways premium economy product is generally mediocre, their seats are surprisingly comfortable. While many premium economy seats are wider at 19+ inches with around 38 inch pitch and 8-9 inch recline, BA premium economy are narrower at 18.5" (similar to the width of a Singapore Airlines economy). Nevertheless, there is enough space for the elbows, and ample legroom given the pitch. Although, if you are sitting at the aisle, there is an odd-looking entertainment box between the two seats in front of you and railings directly under your feet - which could make the placement of your legs somewhat tricky. The padding is comfortable, even for long-haul flights but there is no leg rest (again contrasts some competitors). AVOD is responsive and has a good selection. Screens are 10.6" wide, somewhat too small in the upright position - unless the passenger in front of you is in full-recline, in which case the screen will be on your lap and you can forget about eating, using laptop, or doing any useful activity.
| Seat Type | Premium Economy |
| Aircraft Type | Boeing 777-300ER |
| Seat Layout | 2x4x2 |
| Date Flown | November 2016 |
| Type Of Traveller | Business |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | yes |
"Width of seat was okay"
1 reviews Michael Holden (United Kingdom)
✅ Verified Review | Premium Economy on British Airways Boeing 777. We sat in front of a bulkhead, which was very spacious. The seat recliner went further back than expected, although I'd have liked the leg rest to have raised a little bit more. Width of seat was okay, and the entertainment buttons were easy to get at. The seat cushion were comfortable and a pillow was provided.
| Seat Type | Premium Economy |
| Aircraft Type | Boeing 777 |
| Seat Layout | 2x4x2 |
| Date Flown | December 2016 |
| Type Of Traveller | Family Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | yes |
"777-300 can be cramped"
1 reviews Daniel Strassberg (Australia)
✅ Verified Review | The Boeing 777-300 can be cramped with a 3x3x3 layout and will be worse with the new 3x4x3 layout in the future. The biggest issue is the lack of space under the seat in front of you due to the in-flight entertainment (IFE) boxes. I was in seat 31A and the box took up three quarters of the space. It was so wide I could rest my feet on it. I was lucky the middle seat was empty so I could put my bag under that seat and if I sat on the angle could stretch my feet out under the middle seat.
| Seat Type | Economy Class |
| Aircraft Type | Boeing 777-300 |
| Seat Layout | 3*3*3 |
| Date Flown | December 2016 |
| Type Of Traveller | Business |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"insufficient legroom"
J Michelsen (Denmark)
I'm a good bit over average height as many Scandinavians are. Therefore it seems completely out in the blue that BA uses a seat configuration on their London Heathrow to/from Copenhagen service, with insufficient legroom if you above say 185cm of height. It seems as BA has crammed more seat rows into the cabin than other airlines. Which also has the result of insufficient overhead space for hand luggage which are then placed under seats and elsewhere. The results are a good percentage of disappointed passengers which will avoid BA in the future due to lack of the most simple comfort.
| Seat Type | Economy Class |
| Aircraft Type | A319 |
| Seat Layout | 3x3 |
| Date Flown | November 2016 |
| Type Of Traveller | Solo Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"spacious and comfortable"
C Sansom (United Kingdom)
Sat in row 7A very comfortable slimline seat, clean modern and airy interior. I found for a 2 hour flight the seat pitch was perfect and not having somebody occupying the middle seat made it feel more spacious. Return flight was row 14F, again spacious and comfortable.
| Seat Type | Economy Class |
| Aircraft Type | A320 |
| Seat Layout | 3X3 |
| Date Flown | October 2016 |
| Type Of Traveller | Solo Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Seat Storage | 12345 |
| Recommended | yes |
"worst flying experience"
Stefano Ionescu-Niscov (United States)
✅ Verified Review | This was the worst flying experience we had and the worst airline I have ever flown with. After I paid about $150 for the seats, they were fully blocked - could not bend backward or forward and the middle separator could not be raised. After contacting the BA Customer Relationship I was flatly denied any refund I requested for those terrible seats.
| Seat Type | Economy Class |
| Aircraft Type | Boeing 747-400 |
| Seat Layout | 3x4x3 |
| Date Flown | September 2016 |
| Type Of Traveller | Couple Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"Leg room non existent"
T Dramen (Canada)
✅ Verified Review | Felt like a monkey in a shrunken cage. Shame on BA for this inhumane treatment. I will never fly with BA again. Leg room is non existent, then wait for panic when the forward passenger reclines. Unable to comfortably eat, as there is no elbow room. No control for individual air flow. Was told air crew had control. I asked attendant to turn down the heat. Twice. Nothing changed. BY the time the food trolley had reached us in row 41, they had ran out of 1st choice. On the row ahead of us and may others, the cloth had separated from the plastic back, exposing foam padding.
| Seat Type | Economy Class |
| Aircraft Type | Boeing 787 |
| Seat Layout | 3x3x3 |
| Date Flown | September 2016 |
| Type Of Traveller | Family Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"leg room dramatically reduced"
D Warnock (United Kingdom)
Sadly leg room has dramatically reduced since the new roll out of seats. As a 6'3" long legged man I always picked British Airways as I felt that they gave me an extra inch of leg room over the budget airlines. Looks like this is no longer the case as flying from Faro to Gatwick my legs were firmly wedged into the back of the seat in front, leaving me with nice dented, sore knees on arrival. If anyone is over 5'5' I would advise against flying in economy class with British Airways. They are now a budget airline with premium prices, the worst combination.
| Seat Type | Economy Class |
| Aircraft Type | A321 |
| Seat Layout | 3x3 |
| Date Flown | September 2016 |
| Type Of Traveller | Solo Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
On demand dining
Seat pitch : 31 ins
Seat width : 17 ins
In-seat &/or USB power
Inflight entertainment
