British Airways

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 195 reviews
4/10
4 star Skytrax Rating
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1/10

"economy seat masquerading as business class"

(Australia)

Trip Verified | Boeing 787-9 - not worth the money. The seats were extremely narrow so like lying in a coffin. When the seats were out (which is all the time on these long flights) you have to clamber over passengers to get to the toilet. The configuration of the cabin means that some one is always waking up someone else. This is an economy seat masquerading as a business class seat and is misleading and deceptive conduct because there is NO WAY you can get any rest if you book with British Airways.
Seat TypeBusiness Class
Aircraft TypeBoeing 787-9
Seat Layout2x3x2
Date FlownMay 2023
Type Of TravellerLeisure
Sleep Comfort 12345
Sitting Comfort 12345
Seat/bed Width 12345
Seat/bed Length 12345
Seat Privacy 12345
Power Supply 12345
Seat Storage 12345
no
1/10

"No room at all"

(United Kingdom)

Trip Verified | Worst seat we have ever had to endure on a long haul flight. No room at all and not what we expected would not recommend this airline
Seat TypeEconomy Class
Aircraft TypeA350
Seat Layout3-3-3
Date FlownApril 2023
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
4/10

"seat arms are not retractable"

(United Kingdom)

Trip Verified | Did research, premium economy, looks good with extra width seats more legroom and extra recline on the seats. We had a 20 hour red eye flight LHR to SYD with a refuelling and quick crew change in SIN. Looks deceive. We were seated in row E (middle 2 of 4) centre aisle. Great, until the seat in front reclined and we discovered we were trapped. The seat arms are not retractable, (that is where the tray table is located). The distance between the arm rest and the fully reclined seat in front is under 7 inches. To extract yourself you have to wake 3 passengers, 2 in front to lift their seat backs to an upright position and the passenger to your side to allow you to lift your legs up over the arm rests. I found it impossible to watch my screen due to it being so far off vertical, it was sending me dizzy looking at it. One other problem I discovered, because I was stressed at being uncomfortable I started getting hot to find the Boeing 777 does not have individual air conditioning cold air nozzles, once the temperature is set it can’t be individually cooled. On the positive side the food was good I did however miss the coffee pot after the meal.
Seat TypePremium Economy
Aircraft TypeBoeing 777
Seat Layout3x4x3
Date FlownNovember 2022
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
2/10

"The most uncomfortable flight"

(United Kingdom)

Trip Verified | The most uncomfortable flight I have experienced due to the metal boxes under the seat in front. Outbound chose a window seat on lower deck and had one metal box under my seat that made sitting straight very difficult, so on way home opted for an upper deck seat in a set of two with my husband so I could at least get up and stretch. There was two boxes this time, and had pins and needles in my legs for not only the entire flight but for several hours afterwards. As vegan flyers we are never wowed with food, but this one was the worst yet, plain rice and vegetables.
Seat TypeEconomy Class
Aircraft TypeA380
Seat Layout2x3x2
Date FlownDecember 2022
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
8/10

"the flight was enjoyable"

(United Kingdom)

Not Verified | Was sat in the emergency exit row. Ample leg room but was a little tight with elbow room. Entertainment system was ok but would prefer a newer movie selection. Breakfast meal was a little heavy, but enjoyed the selection including fruit, yogurt and croissant. Service professional and courteous. Overall the flight was enjoyable
Seat TypeEconomy Class
Aircraft TypeBoeing 777
Seat Layout3x3x3
Date FlownSeptember 2022
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
8/10

"The seat is quite comfortable"

(United Kingdom)

Not Verified | The seat is quite comfortable and has good legroom, there is good space on the window seats, the IFE is outdated though and you can't adjust the angle of the head rest. The window is very big and your receive some sort of service every 1-2 hrs.
Seat TypeEconomy Class
Aircraft TypeA380
Seat Layout3x4x3 / 2x4x2
Date FlownApril 2022
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
8/10

"privacy is pretty good"

(India)

Trip Verified | This flight was as I had experienced with all other BA flights I've had. The seats are comfortable, the bedding provided is pretty good, the food on-board (I always order an Asian Vegetarian Meal) was brilliant and the cabin crew brilliant. I sat on one of the window seats (rear-facing) and the privacy you get with the privacy divider up is pretty good. I always select the window seat on the last seat of the cabin (3A on this flight) to prevent having to step over someone else. The only possible criticism I can find for the set is the lack of storage space and how inconveniently placed the one storage bin is. BA is pretty good otherwise.
Seat TypeBusiness Class
Aircraft TypeBoeing 787-8
Seat Layout2x3x2
Date FlownMarch 2020
Type Of TravellerLeisure
Sleep Comfort 12345
Sitting Comfort 12345
Seat/bed Width 12345
Seat/bed Length 12345
Seat Privacy 12345
Power Supply 12345
Seat Storage 12345
yes
9/10

"a pretty big improvement"

(India)

Trip Verified | Was disappointed at first to see I was on the Boeing 777-200 but realised it was the updated club suite cabin so wasn't sad for long. The 1-2-1 configuration is a step up from their 2-3/4-2 configuration and the privacy on the seats is pretty good. The door isn't helpful and is more of a gimmick (could've been higher). The new IFE screens are way better than the older ones, they are more clear and bright and responsive than the old IFE screens. The seats on club suite are still fabric, which in my opinion, is better than leather and more comfortable. The seats now have convenient storage bins and power ports which is a very big improvement when compared to the old club world. The seats also have adjustable armrests which make sliding out of your seat during meal services easy. The service, in general, was fantastic and very similar to other BA flights I've had. All in all club suite is a pretty big improvement over the old business cabin.
Seat TypeBusiness Class
Aircraft TypeBoeing 777-200
Seat Layout1x2x1
Date FlownMarch 2020
Type Of TravellerLeisure
Sleep Comfort 12345
Sitting Comfort 12345
Seat/bed Width 12345
Seat/bed Length 12345
Seat Privacy 12345
Power Supply 12345
Seat Storage 12345
yes
7/10

"increase the seat pitch by one inch"

(United Kingdom)

Trip Verified | All I ask is that BA increase the seat pitch by one inch - one inch would make such a difference; as would a little more padding in the seat and lumber/small of the back region of the seat on this Boeing 777-200.
Seat TypeEconomy Class
Aircraft TypeBoeing 777-200
Seat Layout3x3x3
Date FlownFebruary 2020
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
5/10

"aircraft are getting too old"

(United Kingdom)

Trip Verified | Middle Row aisle seat 29D on Boeing 777-200. These aircraft are getting too old, I know BA are gradually upgrading but the seats were uncomfortable especially for a 10+ flight. The outdated entertainment system is put to shame by other airlines, you could see the squares on my one, plus you got cross over audio through the system as well from other channels. We’ll see what the return flight has to offer.
Seat TypeEconomy Class
Aircraft TypeBoeing 777-200
Seat Layout3x3x3
Date FlownJanuary 2020
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
no

British Airways Photos

British Airways is the flag carrier of the United Kingdom, with its main hub being at London Heathrow Airport where it operates from Terminal 5 and Terminal 3. The airline also has substantial operations from Gatwick Airport. British Airways is a member of Onweworld alliance, and part of International Airlines Group (IAG).

FIRST CLASS

British Airways offers First Class on many long haul routes operated by widebody aircraft (Boeing 747-400, Boeing 777, Boeing 787 and the A380). Most aircraft have 14 flat-bed seats in First Class, and 8 seats on the Boeing 787-9.

flat_seatsFlat bed seat / suite
power_iconIn-seat &/or USB power
No WiFiOnboard WiFi
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas / Sleepsuit
AmenitiesAmenity kit

BUSINESS CLASS

Branded as Club World for long haul and Club Europe for short haul services, British Airways was one of the pioneers of flat bed seats in long haul business class. The product is overdue an upgrade, with the seat layout on a Boeing 777 being 8-across in contrast to the more standard 4-across layout. British Airways Club Europe cabin uses a standard Economy class seat, with the middle of each 3-across section left empty. British Airways charges business class customers to reserve seats for both long haul and short haul flights..

LONG HAUL
flat_seatsFlat bed seat
power_iconIn-seat &/or USB power
No WiFiOnboard WiFi
AVODAudio / video on demand
On demand dining
SleepingPillows & duvet / blanket
PyjamasPyjamas / Sleepsuit
AmenitiesAmenity kit

SHORT HAUL
Seat pitchSeat pitch : 31 ins
Seat widthSeat width : 17 ins
In-seat &/or USB power
No WiFiOnboard WiFi
Inflight entertainment
DiningComplimentary meal / snack

PREMIUM ECONOMY

British Airways offers a premium economy cabin on their long haul / widebody aircraft, branded as World Traveller Plus. With the exception of the larger seat, the onboard service and product varies little to the standard long haul Economy class.

Seat pitchSeat pitch : 38 ins
Seat widthSeat width : 18.5 ins
No WiFiOnboard WiFi
power_iconUSB power
AVODAudio / video on demand
DiningComplimentary meal
WinesComplimentary beverages & wines
SleepingPillow / blanket

ECONOMY CLASS

British Airways has been reducing economy class standards recently and now charge for all food and beverages on short haul services. Further cuts are expected to their long haul product standards. The cabins are branded as World Traveller for long haul, and EuroTraveller for short haul.

LONG HAUL
Seat pitchSeat pitch : 31 ins
Seat widthSeat width : 17.5 ins
No WiFiOnboard WiFi
power_iconUSB power
AVODAudio / video on demand
DiningComplimentary meal
WinesComplimentary beverages & wines
SleepingPillow / blanket

SHORT HAUL
Seat pitchSeat pitch : 29-30 ins
Seat widthSeat width : 17 ins
In-seat &/or USB power
No WiFiOnboard WiFi
Inflight entertainment
Complimentary meal / beverages