"TV screen view is blocked"
G Laws (United Kingdom)
✅ Verified Review | I had seat 17A on this Boeing 767-300, and from this seat you have no window view apart from the wing. The TV screen view is blocked by the movable screen between business and economy class. The seat was comfortable and the pitch reasonable for a long short haul flight (4hrs 30mins). It is not possible to use the table when the person in front of you reclines his seat fully.
| Seat Type | Economy Class |
| Aircraft Type | Boeing 767-300 |
| Seat Layout | 2x3x2 |
| Date Flown | October 2017 |
| Type Of Traveller | Couple Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Seat Storage | 12345 |
| Recommended | yes |
"the seat is very hard"
2 reviews T Landina (Hong Kong)
✅ Verified Review | The premium economy cabin looks nice and pretty sleek. The space for the legs is very good. The issue is that the seat is very hard and not extremely comfortable to spend a 12 hours night flight. Not as uncomfortable as the shell type premium economy seats, but certainly less pleasant than the more cushioned ones, like Cathay Pacific. The recline is good, not the best in the industry. Entertainment has discreet selection of movies but the touchscreen is pretty slow in response. Great recharging for laptops and smart devices.
| Seat Type | Premium Economy |
| Aircraft Type | A380 |
| Seat Layout | 2x3X2 |
| Date Flown | September 2017 |
| Type Of Traveller | Solo Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"I feel conned"
2 reviews E Masters (United Kingdom)
✅ Verified Review | Pluses and minuses of paying $63 for this seat. On the major plus side, it's an exit row on a long-haul jet so there's essentially unlimited legroom, plus zero danger of someone in front reclining so far their head's in your lap. It's both exit row and an aisle, so you have almost all the space in the world - until you realise you've paid $63 for zero in-seat storage and zero notification from BA of this fact. There's no seat pocket, no nothing. After the couple sharing an OHL with me insisted their bag be placed on top (because mine looked "heavy"?) I -- being only 5'2"ft tall and therefore unable to access overhead bags without assistance felt obliged to keep my phone, portable charger, headphone, boarding pass, passport and landing card all in my seat with me on a 12 hour flight. Was it better than any other seat in WT? Maybe. Was it worth $63? No. I feel conned.
| Seat Type | Economy Class |
| Aircraft Type | Boeing 777-200ER |
| Seat Layout | 3x3x3 |
| Date Flown | August 2017 |
| Type Of Traveller | Business |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"severely restricted leg room "
R Joron (Germany)
✅ Verified Review | Avoid the A380 upper deck economy class outboard seats (a,b or j,k), as these have severely restricted leg room due to electronic boxes on the floor. It is not possible to sit naturally; one must sit with legs at an angle and with your feet together and the space does not permit any items to be placed at your feet. In addition, the overhead bins are undersized and will not accommodate even an approved carry on. The window is also extra small and difficult to see out of. (The window passenger does get an extra storage space along the wall). The entertainment screen is quite small. Finally, the galley serving other classes on the upper deck is located directly behind the small economy section and the food preparation smells are oppressive. On the other hand, the middle bank of 4 seats upstairs is a good option, as seats there have good foot room and the cabin is more intimate than seating on the main lower deck.
| Seat Type | Economy Class |
| Aircraft Type | A380 |
| Seat Layout | 2x4x2 |
| Date Flown | July 2017 |
| Type Of Traveller | Couple Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"very poor experience"
Sunil Uchil (Singapore)
✅ Verified Review | Our London to Singapore trip started off with both our seats apart in different rows (hard to believe that a ticket booked together under the same family name would be assigned as such but realised onboard that other passengers had similar issues). Aircraft cleanliness was below standard. The menu card given was not meant for the sector (was meant for the next leg of journey Singapore to Sydney). Therefore food of choice was not available and no apology rendered. No headsets nor blanket provided on seat and subsequent to request to the crew, none was delivered. The food served was below standards. Request for a second bottle of water was met with a curt - finish this one and we will refill. Request for coffee in the morning before landing was never delivered. Overall a very poor experience. On our Singapore to London journey we paid an upgraded to business, however the experience was same on all counts.
| Seat Type | Premium Economy |
| Aircraft Type | Boeing 747 |
| Seat Layout | 2x4x2 |
| Date Flown | July 2017 |
| Type Of Traveller | Couple Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"preferred the old seats"
2 reviews B Stauffer (South Africa)
✅ Verified Review | I flew on one of the newest A380's, and got the upgraded premium economy cabin. The seats felt quite hard, and became really uncomfortable after a few hours. The seat pitch is just OK for someone like me who is 184 and just had knee surgery. I preferred the old seats for comfort. The IFE was of great quality, and plenty of movies to chose from. The noise cancelling headphones are good for premium economy. But there is a very bad design flaw with the seats: they cannot be brought back to the upright position without the help of a flight attendant pushing the back up. Also, it is almost impossible for the person sitting in a middle seat to get up during the night. Last but not least, there are no dedicated washrooms for premium economy - actually only a total of 4 for all the upper deck economy and premium economy passengers (and always as usual on BA, one of them is reserved for the crew)
| Seat Type | Premium Economy |
| Aircraft Type | A380 |
| Seat Layout | 2x3x2 |
| Date Flown | June 2017 |
| Type Of Traveller | Business |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"seats were the most uncomfortable"
Steve Walsh (United Kingdom)
✅ Verified Review | After a faultless flight with BA in a 777 travelling World Traveller Plus (Premium Economy) at the start of our holiday we were aggrieved to find that the Boeing 747-400 allocated for the return journey was an aircraft clearly at the end of a long service and one that did not meet the demands of a modern airline competing for customers. The aircraft was dirty with a thick layer of dust between the window seat and the cabin wall. There were cup ring marks on the arms and the seats were the most uncomfortable I think I have sat on for a long flight of nearly 9 hours in any class including economy. The cushion area was devoid of any 'cushioning' and the seats were worn and old looking. The TV had a screen not much bigger than my mobile and the quality was so poor I decided that I would use my phone and listen to the music for the entire trip home. This is the first time I have ever felt that I could not tolerate the poor screen quality. I had to wear my glasses just to try and follow the on screen commands. The only positive was that the earphones provided worked well on my phone and the noise cancelling removed most of the inflight noise. At a time when BA seem to be moving away from their prestige airline image that has been their selling point for many years I really can not understand why customers travelling long distances should have to be transported in such awful planes. My only serious satisfaction is that I did not accept the offer to upgrade to business. First of all the price offered was too much and secondly when I checked out the business class it did not look in anyway inviting. As stated this review is for the 747-400 used on the return Seattle to LHR and this is a seat/aircraft type review and my comments are honest and accurate.
| Seat Type | Premium Economy |
| Aircraft Type | Boeing 747-400 |
| Seat Layout | 2x4x2 |
| Date Flown | May 2017 |
| Type Of Traveller | Couple Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"Legroom was ok for me"
D Moir (United Kingdom)
✅ Verified Review | Sat in 35J and 35K from London to Beijing and also Hong Kong to London Heathrow. This is a 2 seat row, starboard side, at the end of the forward section of economy. Seat folded back and the entertainment box in 35K was no problem. Quiet area and toilet behind was not a problem. Seat rather narrow but was able to catch 5 hrs sleep using neck pillow. Legroom was ok for me, 1.85m height. Best seats in economy -better than paying twice the price for Premium Economy. Food and service average for BA these days. Entertainment system worked well.
| Seat Type | Economy Class |
| Aircraft Type | Boeing 777 |
| Seat Layout | 3x4x3 |
| Date Flown | May 2017 |
| Type Of Traveller | Couple Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | yes |
"good seat depth and padding"
2 reviews H Jones (United Kingdom)
✅ Verified Review | I really like this aircraft. Great travel experience. Could not get seats in Premium Economy - but the upper deck seat we had were excellent. Comfortable, good seat depth and padding - wide enough, nice headrest not bad for a standard economy seat. Window seat has a really useful storage bin. Great experience.
| Seat Type | Economy Class |
| Aircraft Type | A380-800 |
| Seat Layout | 2x4x2 |
| Date Flown | April 2017 |
| Type Of Traveller | Couple Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Seat Storage | 12345 |
| Recommended | yes |
"last time I will ever fly BA"
Glenn Thompson (United Kingdom)
✅ Verified Review | I flew from Gatwick direct to Tampa on 14th April, and returned from JFK in New York on 22nd April. Both flights were Economy class on Boeing 777/200 with 3x3x3. One person sat in front of me had a broken seat, and it kept reclining beyond anything I have ever seen before, he was virtually sat on my knee, The stewardess said, "I'll have to fix that", like she could have done, and left it at that. It was embarrassing for the person in the seat as well as annoying for me. I was able to move a family member to an empty seat, and then vacate that situation. However, when the person sat in front of my new seat fully reclined his chair, I was also hemmed in so much it was nearly impossible to get up to go to the toilet. The same thing happened to me on the return flight. How can a fully reclined seat leave you unable to get up to go to the toilet without pushing the person in front and waking them up. This is not acceptable, the TV screen was about one foot from my face and as someone who suffers claustrophobia, it was an horrendous flight. I have never had this on any other airline and I fly several times a year. This is the first and last time I will ever fly BA.
| Seat Type | Economy Class |
| Aircraft Type | Boeing 777 200 |
| Seat Layout | 3x3x3 |
| Date Flown | April 2017 |
| Type Of Traveller | Couple Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
On demand dining
Seat pitch : 31 ins
Seat width : 17 ins
In-seat &/or USB power
Inflight entertainment
