"these seats are narrow"
P Maldon (United Kingdom)
✅ Trip Verified | I upgraded to the front emergency exit seats so legroom was not a problem on the Boeing 787. But these seats are narrow and most uncomfortable. Is this a ploy to make us upgrade to premium economy? I will not use BA next time.
| Seat Type | Economy Class |
| Aircraft Type | Boeing 787 |
| Seat Layout | 3x3x3 |
| Date Flown | January 2020 |
| Type Of Traveller | Couple Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"The worst business seat"
Derek Gillard (United Kingdom)
Not Verified | The worst business seat I’ve experienced to date. Seat was too short, my seat did not go flat and you have to step over the feet of the passenger next to you to get out also no USB port to charge my phone. I had to pay £180 to guarantee to be seated next to my partner which I’ve never had to with other airlines in business. Never again BA.
| Seat Type | Business Class |
| Aircraft Type | Boeing 777 |
| Seat Layout | 2x4x2 |
| Date Flown | January 2020 |
| Type Of Traveller | Leisure |
| Sleep Comfort | 12345 |
| Sitting Comfort | 12345 |
| Seat/bed Width | 12345 |
| Seat/bed Length | 12345 |
| Seat Privacy | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"Main issue is privacy"
B Kauwen (Australia)
✅ Trip Verified | Boeing 777 in Club World business class. We were a party of 4, 2 Adults and 2 children aged 6yrs and 10yrs. We had 1 window seat and the seat next to it, which felt claustrophobic. We also had 2 middle seats and you are sitted making eye contact with total stranger. Yes you can shut the screen but if cabin crew having a conversation you have to put it up and down constantly. As the 2 middle seats in the 4 middle seat configuration were together with no real screen. It was an 8 hour flight and will not fly with British Airways again. Unfortunately it is so difficult to select seats especially booking outside the UK. Main issue is privacy!
| Seat Type | Business Class |
| Aircraft Type | Boeing 777 |
| Seat Layout | 2x4x2 |
| Date Flown | December 2019 |
| Type Of Traveller | Leisure |
| Sleep Comfort | 12345 |
| Sitting Comfort | 12345 |
| Seat/bed Width | 12345 |
| Seat/bed Length | 12345 |
| Seat Privacy | 12345 |
| Recommended | no |
"seat was not fit for purpose"
R Heale (United Kingdom)
✅ Trip Verified | I had the misfortune of encountering these seats on a flight from London to Boston. Unfortunately, I am over six feet tall, and the larger gentleman in front of me decided to recline his seat fully and extend the head rest. There was no way for me to remain in the seat without pain. I ended up having a panic attack from the claustrophobia, and opted to stand for most of the flight. Flight attendants and staff were extremely kind, but this seat was not fit for purpose.
| Seat Type | Economy Class |
| Aircraft Type | Boeing 747-400 |
| Seat Layout | 3x4x3 |
| Date Flown | November 2019 |
| Type Of Traveller | Business |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"A320 seats were unacceptable"
K Galitzou (United Kingdom)
✅ Trip Verified | The new A320 seats were unacceptable. Very hard and slim, no padded area, no head rest, no back support. The angle is quite strange, with a small seat base and I spent the journey in pain and in cramped conditions. May be tolerable for a very short flight but having to seat there for more than two hours is torture. There are virtually no arm rests.
| Seat Type | Economy Class |
| Aircraft Type | A320 |
| Seat Layout | 3x3 |
| Date Flown | October 2019 |
| Type Of Traveller | Business |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"poor for up to 4 hours long"
Ally Wharton (United Kingdom)
✅ Trip Verified | British Airways have fitted out their A321 Neo with 15 rows of regular 3x3 seats at the front and then the rest of the seats are a new slim line design, similar to easyjet. The seat pitch is around 31 inch which is fine for short haul, however the new seat does not recline and features thin cushions for the seat and back rest. There is no lumber support! The seat work great for a flight that is an hour long, Kind of OK for 2 hours and poor for up to 4 hours long.
| Seat Type | Economy Class |
| Aircraft Type | A321Neo |
| Seat Layout | 3x3 |
| Date Flown | June 2019 |
| Type Of Traveller | Business |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"disappointed with the economy seats"
1 reviews S Warden (United Kingdom)
✅ Trip Verified | I was very disappointed with the economy seats on the Boeing 787-9, I was in seat 33C, having not flown long haul for several years, the last time being on Malaysia 747, I felt for a flight of 13 hours the seat pitch and width were totally inadequate. 31inch seat pitch that seemed much tighter and 17.5 inch width. Luckily my seat did not have the IFE box under the seat in front as this robs passengers of further legroom. The recline was ok on the seat and the adjustable headrest could be quite comfortable if there was just another 2 inches of legroom. When the seat in front is reclined however the IFE screen is in your face. Choice of IFE was however very good. The headphone socket in the arm of the seat is very easily damaged due to the location and care is needed if the headphones are left plugged in when leaving your seat. I feel on any long haul flight the passengers in the window and center seat should be able to get out to use the bathroom without disturbing the other passengers in the row. Getting up and moving around the economy cabin is a bit tight too as the aisles are very narrow.
| Seat Type | Economy Class |
| Aircraft Type | Boeing 787-9 |
| Seat Layout | 3x3x3 |
| Date Flown | October 2018 |
| Type Of Traveller | Family Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"The seat pitch is poor"
Tim Cook (United Kingdom)
Not Verified | Had booked with Japan Airlines unaware that our return flight was actually a codeshare with BA. On the outward JAL flight, the economy cabin seat pitch was decent so plenty of leg room. Also wherever they put the video boxes it wasn't under the seats so plenty of room to move your legs about under the seat. The return flight on BA (787) was a different story. The seat pitch is poor so my knees were practically touching the seat in front. Also, the boxes for the video are under a lot of the seats so a third of my meagre legroom under my seat was taken up by the video box. This makes for an extremely uncomfortable 12 hour flight and impossible to sleep as my legs jammed under the seat prevented me from reclining properly. JAL lets you book your seat when you make the booking. BA forces you to book no sooner than 24 hours before the flight (unless you pay them more money).
| Seat Type | Economy Class |
| Aircraft Type | Boeing 787 |
| Seat Layout | 3x3x3 |
| Date Flown | May 2019 |
| Type Of Traveller | Couple Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
"Overall good seat"
2 reviews W Kandowski (United States)
✅ Trip Verified | Seat 6D, isle seat. Seat was very comfortable with ample leg room while seated or laid flat. Several storage bins available so you could store your personal items. The controls were easy to use and understand. The drawback to this isle seat is the lack of privacy. In BA 787 layout you get one or the other but not both- Privacy or direct isle access. So if this was the overnight flight I wouldn't want such open access to the isle as it would be harder to sleep as people passed by. If you are going to plan to sleep the long flight you might want a window or center seat as they are closed to foot traffic. The other odd thing about the BA layout is you are looking face to face with the person next to you, not a big deal in our case as I was seated next to my travel partner. I will say that like other 787 I've flown, the interior is looking worn and a bit beat up with obvious damage. Overall good seat, good crew, and good flight.
| Seat Type | Business Class |
| Aircraft Type | Boeing 787 |
| Seat Layout | 2x3x2 |
| Date Flown | May 2019 |
| Type Of Traveller | Leisure |
| Sleep Comfort | 12345 |
| Sitting Comfort | 12345 |
| Seat/bed Width | 12345 |
| Seat/bed Length | 12345 |
| Seat Privacy | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | yes |
"felt it was a waste of money"
B Liddle (United Kingdom)
✅ Trip Verified | Terrible seats in Premium economy, shabby, screen so dark you cannot see it, felt packed in. Not much different to economy. I felt it was a waste of money.
| Seat Type | Premium Economy |
| Aircraft Type | Boeing 777-300 |
| Seat Layout | 2x4x2 |
| Date Flown | March 2019 |
| Type Of Traveller | Couple Leisure |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Power Supply | 12345 |
| Seat Storage | 12345 |
| Recommended | no |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
On demand dining
Seat pitch : 31 ins
Seat width : 17 ins
In-seat &/or USB power
Inflight entertainment
