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South African Airways is Certified as a 4-Star Airline for 2013 |
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South African Airways Certified as a 4-Star Airline in 2013 |
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11th February 2013 - London, UK
South African Airways have been awarded the 4-Star Airline ranking for 2013 by Skytrax, the independent, global airline
rating organisation. The 4-Star Airline ranking recognises continued quality improvement in South African Airways onboard product and
service, together with a number changes to the home base airport product and service levels.
Edward Plaisted, CEO of Skytrax said: "South African Airways have managed to maintain quality levels throughout the past year,l and are delivering a solid Product and Service
standard to their customers, making their 4-Star ranking well-deserved. The Skytrax Star Ranking audit examines more than
800 areas of product and service delivery, across all areas of the airport operations and the cabin experience, and demonstrates that South African Airways passengers can
look forward to a high quality of product and service. Skytrax Star Ranking provides an accurate and independent guide
for travellers around the world, and 4-Star is a most respected category for an airline. South African Airways has been ranked at 4-Star Airline status for a number of years, and we are delighted to see that they retain this status for 2013."
Skytrax is known worldwide as the leading, independent authority on airline quality and assessment, and has been completing flight
checks with South African Airways during 2012, examining in detail all product and service delivery areas across both international
and domestic routes.
South African Airways 4-Star Airline ranking signifies that the airline has achieved a good standard of product across all travel
categories, with standards of staff service delivery in both the onboard and airport environments also being well ranked.
For further information, please contact:
Mr Peter Miller
Director Marketing - SKYTRAX
Email : miller@airlinequality.com
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