Latest News

Will Aeroflot fly A380 superjumbo

Posted on: September 2, 2015

Will Russia’s Aeroflot be seen flying the A380 superjumbo after acquiring Transaero Airlines? The acquisition of Russian airline, Transaero Airlines, by state-owned carrier Aeroflot was announced yesterday. Transaero Airlines has incurred growing losses, particularly during the last year, and was reported have had debts around USD 1billion. It is believed that Aeroflot will restructure and… Read more »

Top airline customer complaints

Posted on: September 1, 2015

In its latest analysis of customer reviews, SKYTRAX has published the top airline customer complaints received from air travellers across the world. Topping the list of airline passenger complaints in 2015 are lost baggage, delayed flights and uncomfortable airline seats. “Our website offers an independent customer review forum for airline and airport customers around the… Read more »

Ordos Airport awarded 4-Star Rating

Posted on: August 18, 2015

Ordos Airport Chairman (right) accepts the 4-Star Award Airport from Mr Edward Plaisted of Skytrax (left) Ordos Airport in Inner Mongolia, China has been awarded the 4-Star Airport quality ranking for the first time by Skytrax, the air transport rating organisation. The Skytrax Star Ranking of Ordos Airport evaluated departure, arrival and transfer processes, standard… Read more »

Haneda Airport secures 5-Star Rating

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Tokyo Haneda Airport achieves the highest global 5-Star Airport rating status for the 2nd consecutive year Haneda International Airport in Tokyo has been awarded the highest 5-Star Airport quality ranking for the second consecutive year by Skytrax, the air transport rating organisation. This 5-Star Airport rating recognises the highest standards of Product and Service delivery… Read more »

Air China First Class flight review

Posted on: August 16, 2015

First Class Flight Review : Flying on Air China Boeing 777-300ER From Beijing to London The only benefit of Air China First Class seems to be getting a comfortable seat. This, and the flight departure time was my main reason for choosing to fly Air China from Beijing to London. Having suffered yet another delayed… Read more »

Hainan Airlines parent to buy Swissport

Posted on: July 31, 2015

Hainan Airlines 5-Star cabin staff HNA Group, owner of the Chinese 5-Star Airline, Hainan Airlines, has agreed to buy airport luggage handler Swissport International Ltd from PAI Partners SAS for USD $2.81 billion. HNA will operate Swissport as a stand-alone business within the group. Swissport has approximately 60,000 employees, operating in 48 countries, and is… Read more »

5-Star Airport time lapse

Posted on: July 29, 2015

Haneda International Terminal 2 : 29th July 2015 (Skytrax) The weather may be in the mid thirties and sultry in Tokyo, but customers travelling through Haneda Airport can enjoy the 5-Star facilities of this airport in comfort. Comprising three Terminals, 2 domestic and 1 international, Haneda Airport gained the prestigious 5-Star Airport status in 2014,… Read more »

KLM previews Boeing 787 Dreamliner interior

Posted on: July 25, 2015

KLM Boeing 787-900 above the tulip fields KLM’s new Boeing 787-9 to offer WiFi for all passengers, flatbed seats in Business Class, enhanced recline for Economy class seats and all passengers have access to a power socket. Among the most important features of the Boeing 787-9 are the new World Business Class (WBC) seats, which… Read more »

SWISS unveils latest Cabins

Posted on: July 10, 2015

The new SWISS First Class suite SWISS will be ushering-in a new era in the history of its long-haul aircraft fleet in January 2016 with the arrival of the first of its nine new Boeing 777-300ERs. The new aircraft will offer a state-of-the-art cabin product in all three seating classes, including wireless internet connectivity. The… Read more »

Ryanair joins Facebook

Posted on: July 9, 2015

Ryanair has joined Facebook Ryanair officially joined Facebook on 8th July 2015, offering its 100m customers the latest Ryanair route news and developments as they happen, great competitions and offers, and real-time customer service, as it continues to expand its social media presence. Facebook follows the launch of Ryanair’s Twitter account, which has over 160,000… Read more »