Latest News

Cabin cleanliness is a competitive differentiator for airlines

September 27, 2015

Photo: Eastern Airways Have you ever wondered just how clean the airplane cabin is onboard your flight? The significance of cleanliness and hygiene cannot be overlooked by any business nowadays, and for air travellers the topic of cleanliness has become an increasingly important factor by which customers judge their experience. These are factors where Skytrax… Read more »

Vanilla Alliance for airlines of the Indian Ocean

September 24, 2015

  The Indian Ocean islands of Seychelles, Madagascar, Mauritius, Reunion and the Comoros have formalized their commitment to ensure greater regional connectivity with the signing of a cooperation agreement dubbed ‘l’Alliance Vanille’ or the “Vanilla Alliance”. The agreement was signed on 21st September 2015 by representatives of the Vanilla Alliance member airlines, Air Seychelles, Air… Read more »

Lufthansa to offer broadband on short haul flights

From early summer 2016, Lufthansa will be the first network airline in Europe to offer broadband on board its short and medium-haul flights. This will enable passengers on continental flights and flights within Germany to enjoy the full freedom to communicate and to use the Internet with a wide bandwidth above the clouds. The first… Read more »

5-Star flying start to Singapore Grand Prix

September 15, 2015

Chairman of Mercedes F1 team, Niki Lauda, likes to fly himself in his private aircraft   The city state of Singapore is home to a renowned 5-Star Airline (» Read Singapore Airlines reviews) a much loved 5-Star Airport (» Read Changi Singapore reviews) and more than 40 top of the range 5-Star hotels downtown, and… Read more »

Qatar Airways 10-million-fans on Facebook

September 10, 2015

QATAR AIRWAYS secured another digital milestone last week as the five-star airline became the world’s first to pass the 10-million-fan mark on Facebook, reaffirming its position as the world’s most popular airline on the most popular social media network. The airline first became the most popular carrier ever on Facebook when it passed eight million… Read more »

United Airlines new domestic first-class seat

United Airlines (» view UA reviews) is introducing a new, custom-designed seat for its domestic first-class cabins on more than 200 of the company’s narrowbody aircraft. The seat will debut on an Airbus A319 next week, with retrofits on A319s, A320s and many Boeing 737s and 757s through 2016. Share this story:   Developed with input… Read more »

Vienna Airport awarded 4-Star Airport ranking

Vienna Airport has received a new international quality accolade, with the renowned aviation research institute Skytrax bestowing the “4-Star Airport” ranking on Vienna Airport. In particular, it evaluated and recognized the high level of service quality provided to passengers, the shopping and culinary offering as well as the terminal and location quality. Share this story:   … Read more »

Wowing you with the airplane livery

September 5, 2015

Livery of former Pokémon Jets from Japanese airline ANA Do you have a favourite aircraft livery? Tell us below. Many airline travellers have got a favourite aircraft livery and in this feature we take a look at some of the unique paint jobs from around the world. Whether it’s a beloved fictional character, movie launch… Read more »

Will Aeroflot fly A380 superjumbo

September 2, 2015

Will Russia’s Aeroflot be seen flying the A380 superjumbo after acquiring Transaero Airlines? The acquisition of Russian airline, Transaero Airlines, by state-owned carrier Aeroflot was announced yesterday. Transaero Airlines has incurred growing losses, particularly during the last year, and was reported have had debts around USD 1billion. It is believed that Aeroflot will restructure and… Read more »

Top airline customer complaints

September 1, 2015

In its latest analysis of customer reviews, SKYTRAX has published the top airline customer complaints received from air travellers across the world. Topping the list of airline passenger complaints in 2015 are lost baggage, delayed flights and uncomfortable airline seats. “Our website offers an independent customer review forum for airline and airport customers around the… Read more »