Latest News

Customer Voting for world’s Best Airlines ends 31st May

May 26, 2018

Skytrax have announced that the 2017/2018 World Airline Survey is to close on 31st May 2018. The survey has already attracted the largest number of customer votes in the project history, with a major increase noted from the Chinese language section. If you have not yet voted, use the links below to select your chosen… Read more ›

Heydar Aliyev International Airport awarded 5-Star Regional Airport Rating

May 7, 2018 Category:

Heydar Aliyev International Airport in Baku, Azerbaijan has been awarded the global 5-Star Regional Airport Rating by SKYTRAX, the international air transport rating organisation. » VIEW THE DETAILED RATING RESULTS The 5-Star Regional Airport Rating is the highest mark of quality distinction that recognises top standards of Product and Staff service across the different assessment… Read more ›

KLM flight review from Amsterdam to Quito

April 9, 2018 Category:

Departure Airport I arrive into Amsterdam on a KLM connection and as such do not experience check-in. I learn from the flight screens that my gate for the flight to Quito is E3, a short walk from concourse D. Schiphol Airport is busy for this early morning arrival, and it does take some time to… Read more ›

All Nippon Airways (ANA) awarded the highest 5-Star rating

March 26, 2018 Category: ,

All Nippon Airways (ANA) has been awarded the maximum 5-Star rating under the World Airline Star Rating by the UK-based international air transport rating organization SKYTRAX for the sixth consecutive year since 2013. ANA remains the only 5-Star rated airline in Japan, and one of very few such airlines around the world. SKYTRAX only awards… Read more ›

The World’s Best Airports are announced for 2018

March 21, 2018 Category:

Changi Airport Singapore achieved great success at the 2018 World Airport Awards, being voted by air travellers as the World’s Best Airport for the sixth consecutive year. This is the first time in the history of the awards that an airport has won this prestige title for six consecutive years. Changi Airport was also the… Read more ›

British Airways Club Europe flight review

March 2, 2018 Category:

Check-in Heathrow Terminal 5 was quiet for this fairly early morning departure. With Oneworld Emerald card, the check-in was done at British Airways first class section. Quick and polite service, but the main advantage is the dedicated security lane that takes you straight into the BA first class lounge. From entering T5 to walking into… Read more ›

Emirates flight review Gatwick to Dubai

March 1, 2018 Category:

Departure Airport Gatwick has convenient and regular rail links to London (£14.20 / 40 minutes) and other destinations in the UK. Coaches connect the airport to UK cities and Heathrow Airport. Arriving by rail tends to be the least stressful option as traffic can be very heavy. There are two terminals, linked by a people… Read more ›

Philippine Airlines is Certified as a 4-Star Airline

February 8, 2018 Category:

Philippine Airlines (PAL) has been Certified with the 4-Star Airline quality ranking by SKYTRAX, the international air transport rating organisation. » View Philippine Airlines 4-Star Airline Rating This 4-Star Airline rating is a mark of quality distinction that recognises excellent standards of Product and Staff service across different assessment categories for both the Onboard and Airport… Read more ›

Citilink is certified as a 4-Star Low Cost Airline

February 8, 2018

Citilink (the low-cost subsidiary of Garuda Indonesia) has been Certified with the 4-Star Low Cost Airline quality ranking by SKYTRAX, the international air transport rating organisation. The 4-Star Low Cost Airline Certification was presented to Citilink during a ceremony held at Singapore Airshow on 8th February 2018. » View Citilink 4-Star Low Cost Airline Rating This… Read more ›

Jetstar Asia flight review Haikou to Singapore Changi

February 7, 2018 Category:

Departure Airport Haikou Airport international terminal is separate to the main domestic terminal, built in a tropical style. Check in is quick and easy with no queues for this Jetstar Asia flight. The ground staff are provided by the HNA Airports handling section, and were very polite and courteous at their duties. Check-in is completed… Read more ›