✅ Verified Review
| Complaining about airlines is almost redundant nowadays. We are all aware of long lines, bad service and endless excuses to make travel unnecessarily complicated. However, Wizz Air redefines the low standards most airlines abide by in today's travel landscape. I decided to travel with Wizz due to their decent hours, considering other flights would take longer to fly from Abu Dhabi to Norway. I had never flown Wizz, and quite frankly never will again. Their information and ticketing says that they allow one small carry-on piece and a personal item. Upon arriving at the airport it becomes a matter of 'or' rather than 'and'. Suddenly, strict rules and regulations apply and a fee of 190 aed ($52) is tagged on. Their definition of "small bag" is the size of a woman's purse according to the person at the counter. Furthermore, trying to argue about the size stated on the ticket and the counter person's definition is pointless as there is no manager available to verify the size. Again, most positions are not manned by people who can make one decision, instead they're only there to follow some ominous rules that I'm willing to bet they don't even know themselves. Airlines like Wizz prey on the blurred lines between miscommunication and misleading so to avoid that, follow their rules as many others have suggested. Better yet, I would suggest not to fly them at all. At face value the ticket price seems great, but quite frankly it's only a small percentage off of the price bigger carriers charge. In addition, Wizz flies out of DWC - an airport between Dubai and Abu Dhabi - for which a cab ride is 200 AED ($54). So, add the base fare, a small hand bag and a cab fare, and Qatar, Etihad and other local international carriers sound like bargain themselves.