✅ Trip Verified
| Budapest to Luton. While on holiday I got an automated text from Wizz Air saying my flight had been changed and I would have got an email with my new flight details. There was no email, and my account showed I was still on the same flight. Looking on Facebook, a lot of people had this issue and Wizz Air admitted (on Facebook, where not many people would check) that the text was sent in error. This is after lots of people (according to their comments on Facebook) spent lots of money calling their premium number to check what happened to their flight (many waiting upwards of half an hour and many not even getting through!). I do wonder if that text was to encourage people to call the premium number for some extra revenue. My plane was the one I booked, albeit an hour late. As usual, Priority passengers had their passports checked and were allowed down to the shuttle bus to the plane. All other passengers (including me) were next. I was on the same bus as the Priority passengers (who were separated from us with a red cordon on the bus) and there were a few other buses behind us also going from the gate to the plane. We waited, standing, on the bus for over half an hour before it took us to the plane. What's worse (not for me, but for the Priority passengers) is the other buses left before us so ours actually got to the plane second last! Priority were the first to the bus and amongst the last on the plane. Aside from being fast-tracked through security at Budapest (which had no queue anyway), I saw no evidence of Priority adding anything. Once on the plane, staff were nice and obliging, and the plane was clean. Food is expensive but you can bring your own from the airport. Tea is 2.5 Euros but you can ask for extra hot water for free. The pilot gave detailed information on the route and weather. The boarding process is very painful and I don't remember a single Wizz Air flight being on time (and I have flown with them several times). However, their tickets are the cheapest out there, this is the reason I will keep using them.