Vueling Airlines

I will never travel with Vueling Airlines again. Their flight from Dubrovnik to Barcelona was delayed more than 6 hours, and I missed my next flight from Barcelona. I had to re-buy ticket. They didn't even want to listen me, the staff is very uncomfortable and it is impossible to contact their Customer Service. They didn't want provide a new ticket (although they have flight to my destination) as well as the night in Barcelona. New ticket and night in hotel in Barcelona, I spent a lot of money. Would not recommend this company to anyone.

Amsterdam to Rome and Check in was in the corner of the airport. Made us walk 2 whole terminals to pass through security. After running to the boarding gate because "boarding gate was closing" was forced to wait a further 15 minutes before boarding began. Boarding was unbearably slow. Seats were cramped. They tried to milk money out in every possible way. Flight attendants unhelpful and unfriendly. After getting out of the airplane, found out luggage was lost. Literal hateful staff at counter who couldn't wait to get rid of everybody to chat with her friends. Ground staff were disorderly. Went back to the airport 3 days later as recommended by a few sources. Spent one and a half hours being pushed around for no result. Definitely not worth the risk or stress.

Alicante to Barcelona with Vueling Airlines, and I was very dubious about traveling with them. There wasn't loads of leg room, I'm 1'70 so not as tall as most men, but I had plenty of space - much more than Ryanair. The seats were comfortable, on my return journey I had automatically been given a middle seat and the check in guy asked if I'd like to swap and what would I prefer window or aisle. The crew onboard were friendly and happy, very enjoyable flight surprisingly.

Barcelona to Alicante. This was the second time I have flown this route with Vueling. My father was badly injured and I arrived a day earlier than my scheduled flight. They would not change my ticket, put me on an earlier flight or offer me a refund. The people at the service desk were unhelpful and couldn't give a damn. I caught the train as I would get there sooner. On the return flight I was offered the same indifference. I have since tried to contact them as I need documentation for my insurance and it is impossible to make contact with them.

I had a very nice experience on Vueling Airlines Christmas Eve flight from Barcelona to Fiumicino. Naturally, the passengers were very eager to get to their seats and most had larger than the usual carry-on bags. The cabin crew managed to remain very calm and pleasant, providing great service.

Just an update on a Vueling Airlines review I wrote a while ago concerning delayed baggage. I sent all the required documents registered mail to the address that I was given. Apparently they were no longer at that address but the Post Office did track them down. After 2 months of waiting I received an email saying that my compensation was being awarded, though no amount was ever given. I am now receiving emails saying that they are sorry I disagree with the amount of money. Since no monies have ever been received and any correspondence results in the same generic email being sent back, I am very doubtful we will see anything. My advice is definitely to use carry on with this airline, we have learned the hard way.

As a company Vueling Airlines obviously don't care about passengers. Tiny seats, poor legroom, no refreshments of any kind during a 4 hour long flight. We have seen the flight attendant while boarding and disembarking the plane, they were nowhere to be seen during the whole flight. There wasn't any entertainment nor screens with our flight route. in addition, the plane seemed to be very old.

My first time flying Vueling Airlines and both flights (Seville to Palma return) were fine. Both flights were on time, actually arrived ahead of schedule on return flight. Older A320 feels cramped and worn, but the newer (winglets) A320, with Recaro seats, give more knee room. The all-female cabin crew were friendly and efficient, both ways. Check-in was also no-hassle. Offered "window or aisle" seat, without asking and tickets were issued at the desk, free of charge. I would rate Vueling about the same as Easyjet - a similar level of service and value for money. I will use again.

I flew Vueling Airlines from Munich (MUC) to Palma de Mallorca Airport (PMI) in seat 10A. The plane was a bit dirty (especially the hand luggage compartments) and took off half an hour later than scheduled time. The worst thing was a pair of two annoying children that were seated behind me, who didn't stop shouting very loudly, playing their iPads full-volume, and hitting other seats, mainly mine with their mother not saying anything. For the other hand, the flight was nice and smooth until landing, that was a bit rough. Though it was dinner time, no food or beverages was given (as usual in this airline), and the on-board selection was overpriced. There was little leg room too. However, the flight had some good things: There were three diferent magazines for reading (Arline's one, Yorokobu and Forbes), the pilot spoke a perfect native-like English (though being Spanish) and lugagge arrived on time to the belts on Palma. A sweet and sour experience, I will give them other opportunity.

I had three flights booked with Vueling Airlines on a recent trip to Europe, and I was pleasantly surprised that all three went off on time, and without a hitch. One plane seemed to have a tighter seat pitch than the other two; so much that I thought the seat in front might break my nose when the man in it leaned back! There was a mighty scrum at Munich security, but that was an airport glitch and no fault of the airline. I was very pleased with Vueling.