"seats were cramped"
L Brown (United Kingdom)
Vueling Airlines from Edinburgh to Barcelona. Flight out was good, but delayed by 30 mins and nobody told us and no apology for the delay. Cabin crew were nice, waited about 35 mins before the refreshments came round. no duty free. I'm not very tall but seats were cramped and no leg room and uncomfortable seats. Flight back to Edinburgh late in leaving again without explanation, 45 mins before refreshments came. One member of the cabin crew was so rude when we had a problem with our seats, she couldn't care less. Also there was rubbish around seat left from last passengers.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Edinburgh to Barcelona |
Date Flown | November 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"recheck your luggage"
Miguel Dos Santos (South Africa)
I used Vueling for the first time during a trip from Paris to Seville as the fare looked reasonable and flight timings seemed to work well. My luggage was checked through from Johannesburg to Seville but did not make it onto the connecting flight in Paris and resulted in an inconvenient 2 day wait for the luggage in addition to no drop off service for the luggage (I needed to go to the airport to collect). In addition, the claim process was slow and resulted in a non-payment due to Vueling not being able to verify that the luggage was checked in (even though all luggage tags were submitted to the agents in Seville). The flights themselves were fine with the seating being comfortable and the plane in good condition. The Vueling apple app is useless as it keeps crashing and the website is not the most mobile friendly. If you do fly Vueling, recheck your luggage to avoid a similar incident.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Paris to Seville |
Date Flown | November 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"gratitude towards this airline"
Mildred Christian (United States)
While waiting to board the plane, my husband passed out and later responded. The Vueling Airlines staff called emergency and after some tests decided he needed to go to the hospital. The staff was wonderful and said that when we could fly again there would be no extra charge. We returned the next day for the same flight and we were accommodated in the most respectful way, including picking up our large luggage in storage. They went out of their way to make us comfortable, so I have nothing but gratitude towards this airline.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Madrid to Barcelona |
Date Flown | October 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"staff service good"
S Gribbin (Spain)
Vueling Airlines from Malaga to Barcelona return. Outbound was a full flight with an off duty crew in uniform seated in the front of the aircraft. Cabin staff service good. My only complaint was during disembarkation, the crew were chatting with their off duty counterparts and ignoring the passengers leave. Return leg was a third full, very pleasant crew and onboard announcements etc. On-line check-in fine. Bar service fine.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Malaga to Barcelona |
Date Flown | November 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"fly with them again"
S Ford (United Kingdom)
Never having flown with Vueling Airlines before I was a bit unsure as to what to expect. The aircraft was clean, comfortable, on time and the staff actually talked to the passengers, provided a good service and I was shown to my seat on both flights. Only downside was that dump of an airport at Cardiff - hopefully one day they will fly from Bristol. I will fly with them again.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Cardiff to Alicante |
Date Flown | November 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"would happily recommend"
R Maccar (United Kingdom)
We were a bit hesitant to book our Vueling Airlines flight after reading many negative reviews. The staff we encountered were helpful and friendly, aircraft was comfy and we certainly had enough leg room (something I am pleased about due to being pregnant ). We arrived at the scheduled arrival time so that was an added bonus. We really enjoyed our flight and would happily recommend to others.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Gatwick to Rome |
Date Flown | November 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"friendly and helpful staff"
G Mankowski (United States)
We flew from Barcelona to Rome and Florence to Gatwick during our 3 week European vacation. Our concerns about Vueling were completely unnecessary. Checkin was a breeze, friendly and helpful staff and flight crew, and no lost luggage. We were given our gate information in a timely manner. The flight left on time and arrived early. We would have no reservations with flying with Vueling in the future.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | BCN to FCO |
Date Flown | October 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"efficient and friendly"
Adam Miller (Australia)
I have flown twice with Vueling in October. London Gatwick to Bilbao and Bilbao to Barcelona. The check in at Gatwick was surprisingly quick, at the somewhat quiet North terminal . The flight departed on time. For a budget airline it was efficient and friendly. The local flight to Barcelona was hassle free and on time. The tickets were very good value and there was no enforced online check in unlike that other budget behemoth.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Gatwick to Bilbao |
Date Flown | October 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"seats look tired"
2 reviews Marc Steigerwald (Spain)
Prague to Barcelona. The Vueling Airlines A320 was an older model and the interior of the aircraft showed this - the seats look tired and there were a pieces of plastic missing here and there! Flight attendants friendly and professional helping to stow luggage or finding space for bags. Captain gave information before and during the flight and explained why we would experience turbulence overflying the Alps. This is very important for me who does not like flying through turbulence. Vueling is a low cost carrier and you do not get served anything free, and their tickets are not any cheaper than other airlines. My flight was on time for and service with a smile.
Aircraft | A320 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | PRG to BCN |
Date Flown | November 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"check in was horrific"
M Bauernfeind (Austria)
Rome to Vienna with Vueling Airlines. Onboard the staff was friendly, if seen - but during most of the flight, they were hiding in the back of the plane chatting. As for seats, there was virtually no legroom and I'm tall, but with around 190cm no supergiant. Check in was horrific. First of all, online check-in was impossible. At the counter we discovered that they had pre-booked us in a way, that our two children would sit apart from us with the clerk telling us that that couldn't be changed. It took a very loud argument to finally convince them that this is an issue relevant for the safety of minors during the flight, so that finally they at least managed to change our seat, so that 1 parent could sit with 1 child. Unfortunately, one can't give 0 stars in a review, as this is what Vueling Airlines would deserve.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | FCO to VIE |
Date Flown | November 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |