Virgin Australia

✅ Trip Verified | Good flight and good crew. There was nothing special on this flight, but it was just a short flight. While the seat was ok for such a short flight, the aircraft should get an update, though. Unfortunately Virgin Australia still after 5 months hasn't credited my miles to my Qatar account and is ignoring my e-mails to customer service. Strangely Virgina Australia doesn't allow people living outside of Australia to open a Velocity account. That made me wonder if they just don't appreciate business with tourists.

✅ Trip Verified | Check in was easy and the flight left on time. Staff were friendly and helpful. The toilet, unfortunately, could have been a bit cleaner. Food was limited to snacks for purchase and the only drinks offered were tea, coffee and water. Overall a pleasant flight.

✅ Trip Verified | I enjoyed the flight. Check in was easy and the flight left on time. The staff were very efficient and friendly. The only free drinks were coffee, tea and water. Everything else had to be purchased which was no big deal, given it was a short flight.

Not Verified | The team at Melbourne Virgin lounge and the crew on flight 1328 Melbourne to Hobart were absolutely amazing. I had injured my knee on way to the airport and was unable to put weight on it. Every person I had contact with from the service desk to the young chap who wheeled me to the gate to the fabulous ladies on the flight and the ground grew at Hobart went above and beyond what I expected. They were kind, helpful and made me feel comfortable even though I was embarrassed at all the fuss I was causing. I fly regularly with Virgin and will always recommend them.

✅ Trip Verified | I enjoyed the trip. Easy check in, on time departure and friendly, helpful and efficient staff. The meal was tasty but perhaps they could include a more substantial dessert then a small chocolate? The drinks served were excellent.

✅ Trip Verified | I enjoyed the flight. Check in was very easy and the flight departed on time. The food served was very tasty and the wine served was excellent. The staff were very friendly and helpful.

✅ Trip Verified | Got to the gate to scan my pass only for them to tell me my connecting flight to be cancelled. My flight was transferred at my arrival time changed from 5pm to 10pm. I understand things happen and this is not the first time by any means - but the customer service I received was dreadful afterward - not any slight remorse or care in the world, just on ya way son, go wait another few hours. I understand that it's not the air hostess fault - but it is their job to provide some sort of customer service. It wasn't provided this time

✅ Trip Verified | I enjoyed the flight. Check in was easy and the flight actually departed early. Flight attendants were very friendly and efficient and the aircraft was very clean .

✅ Trip Verified | Unfortunately my flight was cancelled and I was put on a flight departing 30 minutes later and then that flight was delayed by 45 minutes. Ah well, the staff were friendly and efficient.

✅ Trip Verified | Check in was easy. Staff were very friendly and helpful. The only drink available was water, which was no big deal given it was such a short flight. Snacks were available for purchase. Unfortunately the flight was delayed for 40 minutes.