Spirit Airlines

✅ Trip Verified | San Juan to Denver via Ft Lauderdale. Flew for wedding anniversary. Very friendly crew. No issues with our booked flights. Could have been on United or American. Couldn’t tell the difference except the price was way cheaper

Not Verified | Spirit Airlines is horrible. It is not worth the few bucks you save. I booked a flight leaving Chicago to Orlando Florida on Monday, April 22. We were to return on Saturday, April 27th my birthday mind you. Saturday morning on my birthday I received an email from Spirit stating my flight has been cancelled. I found out it was due to the weather in Chicago. The next flight they could get me going out on Wednesday, May 1st. I told the representative me and my husband have to go to work on Monday and the kids to school on Monday. They didn't care. No offer to pay for any expenses additional. I have been in this situation before with another airline and they got me on the next flight leaving the next day. Spirit claims they couldn't until days later. I had to rent a car and drive 18 hours back to Chicago! Unbelievable, I will never fly with them again. It's not worth getting stranded and then still having to pay extra money to get home. Do yourself a favor and pay the extra money for a more reputable company that will be more accommodating should an emergency arises. They nickle and dime you with the bag check fees anyway.

Not Verified | Las Vegas, NV to Kansas City, Missouri. Flight was canceled 5 minutes before boarding. I will never fly Spirit Airlines again! It took almost 2 hours to find another flight for the next day on another airline.

✅ Trip Verified | Cleveland to Atlanta. Do not ever use this airline. They over book then bump.They constantly delayed flights due to no pilot. Then publish departure times, then leave before it. They charge you for everything from carry on to a bottle of water. And that bottle of water is $3. you would be paying the same price to fly a different airline with your baggage included, be it a check bag or a carry on. They do not accept cash on the plane you have to use a debit card for any purchases as far as snacks or beverages. Some of their staff is just under educated as far as knowledge for the flight, procedures, and so on. Just avoid this airline at all cost.

✅ Trip Verified | Atlanta to Philadelphia. First time booking two Spirit tickets ($800). Flight is initially scheduled to depart at 7:53. Then during the day, we get an email saying that the flight is delayed. Now it is scheduled for 8:45. Two hours later we get another email saying the flight is now 9:03. This is where it becomes interesting. We get to the airport 2 hours before the flight, check in, now we get to the gate. We do not have seats assigned so we get to the counter to know what our seats are “The flight is overbooked, you don’t have seats!” So we paid $400/ticket + $45 for a carry-on to hear “You don’t have seats”. The question I asked the manager was, So what was the money we paid for? I mean, how can you pay for the ticket, get to the airport on time and potentially not get a seat. That’s absurd. The rude manager and incompetent agents were not making it easy to swallow either. They just do not care. 10 minutes prior flight departure, we finally get seats, not even a simple “sorry”. Save yourself any type of stress and stay far far far away from this unprofessional airline. Two other passengers were on board, standing in the aisle. They had paid for seats but the seats they had paid for were occupied, so flight attendants had to move the persons (2 seats assigned to two different persons).

✅ Trip Verified | This was me and my family's first time flying experience and one we will never forget. Upon boarding the plane to Los Angeles we discovered our seats were given away by the flight attendants even though we paid for the specific ones we wanted, so we weren't able to sit together. We were supposed to fly back to Baltimore on Saturday, 4/20/19 and arrive home on Easter morning. Our flight was cancelled and we were told all other flights to Baltimore were booked up until Tuesday. We ended up having to pay for extra days in a hotel, car rental, food, etc. We asked if we could get a flight to Philadelphia or Richmond and then we'd just drive the rest of the way home. Spirit booked us on a flight for Monday morning from LA to Vegas with a connecting flight from Vegas to Philly. We got up at 3am and boarded the flight at 6am and arrived in Vegas an hour later and sat in the Vegas airport 4 hours only to board the connecting flight, get comfortable in our seats and then have them cancel it. This was our second cancellation. Everyone on the plane raced thru the airport to the ticket counter to reschedule their flights. It took over an hour to get thru the line. When I finally reached the rep, she said Spirit had booked us with American Airlines to fly out on Tuesday morning. They gave us a confirmation number and sent us thru the airport to the American Airlines counter. When we got there, American Airlines said the confirmation number Spirit gave us was not valid and they had no flight booked for us. We had to go back and forth between the 2 airline counters, waiting in line about 6 times. Finally, at 7pm, after being in the airport for 12 hours, the Spirit Airlines supervisor came out and walked us over to the American Airlines counter and personally booked us with them. Me, my mom, my 11 year old son, and my 3 year old son were distraught, hungry and exhausted by that point. Spirit Airlines made our first flight experience a very bad one. The only reason I'm giving them 2 stars instead of none is because the flight attendants were very nice and polite and because after that ordeal in the Vegas airport, they did book us in a 4 star Vegas hotel, and gave us taxi and meal vouchers, but they should have done that for all 3 nights, not just one. I will never fly with Spirit Airlines again, I don't care how cheap it is, and after you add the bags and pay for seats it's not even really that cheap. American Airlines on the other hand was excellent and had upgraded planes, so from now on I'll just have to pay the extra to fly with them.

Not Verified | Minneapolis to Orlando with Spirit Airlines. Absolutely the worst! Pay for ticket, pay for seats and all bags. Our flight was delayed numerous times. Rude employees. No wifi or tv. Pay for pop, drinks and snacks.

✅ Trip Verified | On April 18, 2019 I checked into my flight with Spirit Airlines (Atlanta, GA to Tampa, FL) and added a digital copy of my ticket to my phone and went to bed. I had to get up very early for the flight the next day (April 19, 2019) that left around 0600 hrs. I woke up around 0330 hrs. and arrived at the airport approximately 0415 hrs., cleared security and was about to board the tram to head to my gate when I read the flight gate schedule board and saw that my flight was cancelled by Spirit. I was shocked! Every other flight scheduled that day by all airliners, including additional Spirit Airlines flights, were on-time. I immediately called Spirit customer service. I was asked by the Spirit customer service representative if I'd like to fly out tomorrow for an additional $350. I said no, I'd like to fly out today. He replied that it was no issue and that he'd check with Delta Airlines, their "sister" company for flights heading to Tampa today (April 19, 2019). Mind you there were two occupants flying, myself and my girlfriend. He offered me two tickets for an additional $900+! I said, no way! The staff member told me the reason why the prices were so high is because I was booking last minute. I advised that the reason why I was booking last minute is because you (Spirit) cancelled my flight! I declined the outrageous offer. They should've been able to compensate me. Instead I was not given a refund. I was not given a flight voucher. Or any reasonable accommodation for the cancelled flight or a way to get to my destination. I was out the money I spent on the tickets on the flight they cancelled. Because of Spirit Airlines I was forced to rent a vehicle and drive 7 hours to Tampa in torrential rainfall, tornadic winds, isolated tornadoes, hail, and flash flooding. Worst airline ever! I do not recommend Spirit Airlines. They place profit over their consumers. It turns out that American flights are horribly “unprotected” for delays and cancellations. Airlines in the US are not required to compensate consumers for delayed flights and cancellations.

✅ Trip Verified | They canceled our connecting flight from New Orleans to Baltimore. The flight attendant told me there wasn't enough crew for the flight to Baltimore. The airline lied and said it was the weather, the weather was fine on the east coast that day. My family and I had to drive 20 hours home, on Easter sunday. The only thing they were willing to do was fly us home 4 days after our original flight was supposed to leave. The didn't offer any compensation for what we spend driving home. The plane seats sucked. This was the worst experience I've ever had with an airline. What you save you end up having to spend anyways!

Not Verified | Orlando to Bogota with Spirit Airlines. Horrible seats, you can't recline them, smaller than a regular economy seat and I'm a just 125 pounds. Extra fee for baggage $50 plus carry on charge $35 per way, so you can get a better service and no worries in another airline. No snacks or water, get ready your credit car for a extra charge.