"You get what you pay for"
Lisa Johnson (United States)
Not Verified | Dallas Fort Worth to Seattle. By far the worst airline ever. Been delaying all day with no explanation. There is no bad weather. Just one sorry airline who should be put out of business. I will never give them 1 cent of my hard earned money. I’d rather fly Delta, at least I’ll get where I need to go on time. You get what you pay for. Cheap is not always better. Dissatisfied customer. Beware of Spirit Airlines. I advise anyone to stay away.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Dallas Fort Worth to Seattle |
Date Flown | September 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"the price was perfect"
Linda Darico (United States)
✅ Trip Verified | Hartford to Tampa with Spirit Airlines. I flew round trip for the first time on Spirit on 9/5 and 9/9. The trip was smooth, on time and both flights arrived earlier than the scheduled time. The crew were pleasant and the price was perfect for a two and a half hour flight. I would definitely fly Spirit again for short flights.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Hartford to Tampa |
Date Flown | September 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Too many hidden fees"
J Anderson (United States)
✅ Trip Verified | Las Vegas to Portland. Too many hidden fees. I ended up paying as much as the more expensive airlines and it took me twice as long to get home. I bought my ticket for $100 and ended up paying $200. I had a 4 hour relay in Vegas. I should have just paid the $200 and would have been home in a couple of hours. Not taking Spirit again.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Las Vegas to Portland |
Date Flown | September 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"never fly again with this airline"
Gisela Linares (United States)
✅ Trip Verified | Orlando to Philadelphia. September 8, 2019 the first time I travel with Spirit Airlines, and I never fly again with this airline the flight was supposed to leave at 8:40 and then they delayed it again ... I do not recommend them to anyone - do not travel through this airline - is the worst - late for 3 times and no solution . 8 de Septiembre,2019 primera ves que viajo con Spirit Airlines, y jamas vuelvo a volar con esta aerolinia el vuelo estaba supuesto para salir alas 8:40 y luego lo volvieron atrasar- no los recomiendo a nadie .. no viajen por esta aerolinia - es la peor .. atrasado por 3 veces y ninguna solucion.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Orlando to Philadelphia |
Date Flown | September 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"would never recommend it"
E Sallina (United States)
✅ Trip Verified | Atlanta to Detroit. Don’t fly with this airline. It’s the worst, would never recommend it. Everyone is very rude & unprofessional, flight attendants, gate people, everyone. Super slow boarding. Have to pay for carryon so you don’t really save money anyway.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Atlanta to Detroit |
Date Flown | September 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"delayed with no clear solution"
D Keale (United States)
✅ Trip Verified | Detroit to Baltimore. Our flight has been delayed over an hour with no clear solution. The original aircraft we were to fly on was taken to use for a different flight, leaving us with no aircraft. We've been told that they might find another aircraft, repair the aircraft that was for the other flight, or they might reschedule the entire flight. About two hours has past since we were to board and no Spirit staff knows what will happen. Also, Spirit isn't really cheaper in the long run since they charge for everything possible. I'd much rather the listed price be accurate vs being charged for so many things during the booking progress.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Detroit to Baltimore |
Date Flown | September 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Way too many hidden fees"
T Beale (United States)
✅ Trip Verified | Way too many hidden fees that you don’t know about until you arrive at the airport. I payed an additional $400 for my round trip ticket by the time it was all over. It was too late to book anywhere else because we wasn’t aware of all the hidden baggage and overweight charges until it was too late! There is no usb, soft or hard drinks, snacks (and on my way home there wasn’t even a let down tray to use) available on the flight! It was a horrible experience! I will never fly with them again! You are much better off spending the extra money in the first place rather then be tricked into thinking you’re saving money with Spirit Airlines!
Type Of Traveller | Couple Leisure |
Seat Type | Premium Economy |
Route | New Orleans to Las Vegas |
Date Flown | September 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"always been disappointed"
Elizabeth Kinzii (United States)
Not Verified | I have used Spirit Airlines several times and I have always been disappointed, they will delay your flight for no reason, and if they delay it, they end up not having an available flight that you can board once you are delayed, they will give you a choice of either waiting more than 6 hrs or your refund back, meaning you are basically stuck and stranded. If you don't have extra funds to book another airline if you have an emergency, you end up being stuck at that airport. I have heard enough disappointments with spirit airlines that I would advice anyone to use spirit.Please my advice to anyone out there is that do not use spirit airline,choose another airline besides spirit airlines. You get what you pay for, the service, the crew not pleasant.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Atlanta to Washington |
Date Flown | July 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"Absolute worst experience"
Jesse Grammerstorf (United States)
Not Verified | Orlando to Asheville. Absolute worst experience of my life. Ruined my vacation, didn’t refund my money, lied to, no questions answered. Sat at the airport for 6 hours due to a “delay” then our flight got canceled and no one had any answers nor wanted to help the situation. One time out of the year I get to take a vacation and you guys ruined it. I will make sure to tell everybody I know for the rest of my life to stay far away from this airline. Absolutely awful service along with everything else. Garbage.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Orlando to Asheville |
Date Flown | August 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"I was told it was too late"
Gissel Rodriguez (United States)
Not Verified | Houston to Las Vegas. Arrived at the ticket both 50 minutes before flight departure, went to the kiosk just to get a message to talk to a customer service. I waited in like for 20 minutes while Spirit workers were talking amongst each other and laughing around. When I finally got to talk to someone I was told it was too late. I had time to buy a ticket on a different airline and when I was going towards the new gate I saw that they were barely boarding my Spirit flight. I will never ever fly with Spirit again. Save yourself the extra fees and the hassle of dealing with unprofessionals that are trained to take peoples money and book thru other airlines
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Houston to Las Vegas |
Date Flown | September 2019 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |