Spirit Airlines

Not Verified | Worst experience ever. We got to the airport early, flight was boarding was at 6:15, we sat at the terminal for an hour an then was told to go to a different terminal. We sat and stood there another 1 hour, once we boarded the plane we sat there an additional 2 hours then we had to sit an wait for 31 planes to take off before we were able to take flight. I will not refer anyone to this airline.

✅ Trip Verified | The worst experience ever! They delayed more than 3 hours and not a single apology or a cup of water on the flight. They forced me to buy a return ticket if not they wouldn't let me fly and they would keep my money. They said i can get a 100% refund as soon as i land or before 24 hours if I cancel and they only refunded me 40% . They stole items out of my luggage and they say they can't do nothing about it and to go online. You go online and they say to call. You call and they say go to the airport. The airport says to go online.

Not Verified | First off on my way to Florida for my wedding all flights was cancelled the day us and our wedding party was supposed to fly out. My flight was delayed. MOH flight cancelled 2xs. On the way back from Florida our flight was delayed we get to the airport and they try to charge us and our children $500 more dollars to get another flight all for my brother to call me while on the plane to tell us that the plane hadn't left and is delayed for 20 more minutes. I lost my bag in the airport with some very important items in it including my wallet! Luckily someone turned it in.

✅ Trip Verified | I will never fly Spirit again! Canceled my flight and had to wait over an hour to speak to a live person to reschedule. Then when checking in on our flight home, I realized that we paid for checked baggage on the flight to Orlando, but apparently you have to pay again for the flight home! So $180 for checked baggage for the flight home! Outrageous! I could’ve flown a better airline for what I paid for this round trip flight. They don’t even give you a complimentary drink or snack on the plane. I learned the hard way about all of these airlines add ons. Not worth it at all!

✅ Trip Verified | My wife and I had two round trip tickets. When Spirit canceled the outbound flight less than 24 hours before it was due for take-off I requested a refund using that flight’s number. Fast forward to the day of the return flight (today) and I rudely find out that I no longer have a ticket, despite this flight not being canceled. I did not use the return flight’s number in my refund request, so I thought the return flight tickets were still valid. Evidently, that was not the case, and Spirit voided our tickets without notice. Spirit gave no notice or communication that we no longer had tickets for our return flight. On top of all this, we did not receive a refund for the $100 checked bag fee.

Not Verified | Worst ever experience. They first said the flight was delayed but did not update anything anywhere. After 3 hours of the original departure time they stared the boarding and deplaned again. Did not provide any accommodations, food or beverages. Not even water bottles. The rescheduled for the flight which was 24 hrs later without providing any accommodations. I lost my airpods and the agent did not even care to check and said they did not find anything. Would never recommend to travel with spirit even though it's cheaper than other airlines. Sometimes it can take a toll om you

Not Verified | Worst experience ever. My flight got delayed multiple times. They had changed my ticket without even telling me. I had to call customer service just to fix it. I was supposed to arrive at Detroit at 3 pm I didn’t arrive until midnight! This was just horrendous. They barely gave us updates. It was just terrible.

Not Verified | Not worth the time or money. After 2 canceled trips and a delay we finally got to our destination. The customer service is very poor. It’s worth paying the extra to fly on another airline. You would think they would want to compensate people to make them want to give them a second chance. Nope!!

Not Verified | I much rather pay a few extra bucks to fly with Jet blue or any other airline than to buy a cheaper flight with Spirit only to end up paying for every single thing and only have it add up to way more than any other ticket I could have gotten. Not only that but my flight got cancelled last minute and they wouldn't give me another option but to leave 3 days later than my regular departure date. I had no money and I was stuck with my son out there. Not only that but I had to be home before my finals in school and now I have to repeat my class because of this airline. Not to mention the flight they were trying to give me, would of had a layover in Florida for 6 hours. I ended up having to call family members and pay about 600$ for a last minute flight just to be able to get home. They should be shut down.

✅ Trip Verified | Worst airline. They cancelled my flight, put me on a new flight, lost my bags, still missing my bags after 3 days, no one has any answers or answers the phone - do not fly with this airline.