SpiceJet

✅ Trip Verified | The in-flight experience was good, even though the WiFi didn't work so there was no streaming entertainment. But the cabin crew were helpful and the food I purchased onboard was also of good quality. Once I arrived at the airport and began boarding, everything went well. But the trouble is that my original booking was of a 4-5 hour journey duration, but the airline changed the route and connection, so today I am travelling for more than 8 hours, which is a lot for a domestic flight. Also, there were several revisions of route and time before the actual journey, which got me rather stressed.

✅ Trip Verified | The flight was delayed by over 2 hours and was rescheduled to 11.15 am. As per notification, we (including other passengers) were at Gate # 21. At the last moment (around 11.00 am) the ground staff came and informed us that the Gate was changed to 106. When we reached Gate # 106, we were informed that the Gate was closed and boarding can not be allowed. On argument, we were allowed boarding. The ground staff were abusive saying "Are you illiterate?" and "I am doing Ehshaan (favour) by allowing you all to board". I have never experienced such issue any time in the past. Very bad handling by the ground staff of SpiceJet.

Not Verified | Jaipur to Kolkata via Guwahati. It was an excellent experience. Flight crew were very supportive and inflight service was excellent.

✅ Trip Verified | My journey was them was just amazing. The crew was so warm and professional, they went ahead to help customers to the best of their availability.

✅ Trip Verified | Flight service is not for the family passengers. They cancelled my flight on 4th September and have not issued refund on time. We have to send a lot of mails for the refund and will not get proper reply. Better to avoid this flight.

Not Verified | My ticket was booked with SpiceJet for 21st Aug 2021. Three days before I get a message that the flight is cancelled due to "Operational Issues". I called and asked for a refund and I was told that a refund has been initiated and it will be credited within 10 working days. Cut to present date - 19-9-2021, I'm still following up for a refund.

✅ Trip Verified | In-flight experience was very satisfactory. Cabin crew was very courteous, and the seats were clean. The flight arrived at the destination before time and the exit process via aero-bridge was much better than that of using a mobile staircase followed by bus to the terminus. I'm happy with my journey by SpiceJet.

✅ Trip Verified | I had booked 3 tickets for myself and my family by SG-282 dated 24-Aug-2021 from MUM-COK. SpiceJet cancelled the Flight. I cancelled my tickets on 22-Aug-2021 when received the Flight cancellation message and opted for full refund. Even after 26 days, I have not got the refund. The customer care initially told that it will take 15 days to get the refund. 15 days withholding the money for cancelling the Flight for their own benefit (other 2 airlines were operating on the same day, same route, same timing) shows their commitment to the customers. The worst part is even after 15 days no refund received. Even after 26 days the refund is not received.

✅ Trip Verified | We would like to share my positive experience while travelling with SpiceJet SG3702 on 17 September 2021 from Goa to Rajkot with my wife and my two year old princess. The service received from the cabin crew was exemplary. The team members were excellent and courteous. The service provided was of a very high standard and should be an example for other crew members. It’s good service, everything was neat and clean with safety.

✅ Trip Verified | Every single time I have traveled with SpiceJet there was either delay in flight or flight was cancelled or rescheduled. Today also my flight was re scheduled first causing delay of 3 hours 30 min to reach destination and then there was again delay of 30 mins for the re scheduled flight. On top of it I was told that as I am having connecting flight (Ajmer to Delhi and then from Delhi to Bengaluru , but both of spice Jet) I have to collect my baggage at Delhi and again re check in. Reason told was server issue, but other flight operator at same airport didn't had the issue. Won't recommend anyone in future to take SpiceJet flight.