SpiceJet

✅ Trip Verified | Every single time I have traveled with SpiceJet there was either delay in flight or flight was cancelled or rescheduled. Today also my flight was re scheduled first causing delay of 3 hours 30 min to reach destination and then there was again delay of 30 mins for the re scheduled flight. On top of it I was told that as I am having connecting flight (Ajmer to Delhi and then from Delhi to Bengaluru , but both of spice Jet) I have to collect my baggage at Delhi and again re check in. Reason told was server issue, but other flight operator at same airport didn't had the issue. Won't recommend anyone in future to take SpiceJet flight.

Not Verified | We booked a direct flight with Spicejet from Chennai to Goa (12th September) one month ahead and made all the reservations for car, resorts, etc. On 10th September, received a call saying our direct flight has been cancelled and we are asked to travel with 1 stop. So Chennai to Mumbai and Mumbai to Goa. The waiting time in Mumbai is 6+ hours. I wrote to customer relations, asking them, since there is no alternate flights available, its our daughters first birthday and she was so nagging and I requested them atleast provide a lounge or room considering the infant as it is 6+ hours. I got no response for that until 12th September. When you call customer care, one have to nearly wait 40+ minutes to speak to respective person in-charge. Again, via return, the direct flight has been cancelled. We took a flight from Goa to Bangalore and Bangalore to Chennai with 3+ hours waiting time in Bangalore. There was a time change again, from Goa to Bangalore and we re-booked our cab. We had a very worst experience with Spicejet. All they say, the change is due to operational reasons. In a single PNR, 3 changes are acceptable? Citizens, please think before you travel with Spicejet that too when you have an infant.

Not Verified | Bhavnagar to Surat. It was a superb experience, as I was travelling with an infant they gave us their full support. On the ground crew and the inflight crew both were helpful. Easy check in.

✅ Trip Verified | I was having flight from Bangalore to Darbhanga and I fly from your SpiceJet continuously but this time I had a really really bad experience with u guys. My luggage was overweight and I was ready to pay for that but ground staff was so rude. I just paid 4500 extra for my luggage but they should have manners. I will never ever fly from your spicejet it was really the worst experience.

✅ Trip Verified | The inflight entertainment is very poor, so I think SpiceJet can improve this service fast. Overall the cabin crew are very good, however I don't like the entertainment.

✅ Trip Verified | It was an extraordinary experience with the crew. Very humane. I am diabetic and 62yrs old. I had taken my medicine with the expectation that food and beverages would be available during the flight, but I was told that as per DGCA rules, no food is sold if the flight duration is less than two hours. But the crew helped me with sugar water, otherwise I would have gone into hypoglycemia. Thanks to crew. But with this I request DGCA to permit at least beverages during any flight which can be needed in an emergency by any passenger, be it child or adult. I am highly obliged to the crew.

✅ Trip Verified | The last few flights the on time arrival is 100%. Cabin crew is cooperative and addresses the passenger needs. Seats are not comfortable and inadequate leg space. Airline has adequate airline menu but pre booking is costlier than on board purchase. Onboard purchase is limited to availability of items. On ground Passenger management is satisfactory at Metro cities but it is unsatisfactory at smaller airports like Darbhanga.

✅ Trip Verified | Despite boarding pass being issued at start of journey, the onward flight at Delhi took off leaving us stranded in Delhi . No information at the time of deboarding. We are running all over Delhi T3 catching hold of random Spicejet employees and seeking help. How could they leave without passengers who were already issued boarding pass? Why did they not assign somebody to take care of us when we alighted in transit at Delhi T3. Worst is that they kept offering refund to passengers who are in transit. Finally they put us on the next days flight which again we had to insist upon. Harrowing journey and unpleasant service by airport staff of Spicejet at Delhi T3.

✅ Trip Verified | Thousand and one times Spicejet simply revised the flight timings. Also the layover time got extended to 19 hours instead of 11 hours, which previously was a layover of 2.5 hours. I would never recommend SpiceJet to anyone. They simply harassed me like anything. I am sitting in Mumbai airport with no lounge access as they won't allow me to enter arrivals, have to wait throughout the night because of their so called "operational reasons". Never ever faced this with any other airlines. This is the 3rd time I am facing issues with SpiceJet.

✅ Trip Verified | I would request you to speak little slowly while briefing instructions, it was too fast. Everything is chargeable like printing boarding pass, seats of your choice etc. Overall enjoyed flying with Spicejet.