SpiceJet

✅ Trip Verified | I have been traveling frequently over flights these days and I should say this flight journey has been the best, especially the cabin crew for their wonderful service. Kudos to the flight crew Simran, harmanpreet and Arpita for their great hospitality. Keep doing the great work.

✅ Trip Verified | I wanted to express my sincere appreciation for the outstanding service provided by SpiceJet. I would like to commend the flight attendants for their dedication to ensuring passenger comfort and satisfaction. Thank you for maintaining such high standards of customer service. My experience on SpiceJet Flight SG4005 was truly memorable, and I look forward to flying with SpiceJet again in the future.

✅ Trip Verified | I recently had the pleasure of traveling on Flight SG958 from Srinagar to Delhi on February 23rd, and I am compelled to share my gratitude for the exceptional hospitality extended by the entire team and crew. From the moment I stepped onto the aircraft until the moment of disembarkation, the hospitality team and crew demonstrated a level of professionalism, warmth, and dedication that truly exceeded my expectations. Their commitment to ensuring a comfortable and enjoyable travel experience was evident in every interaction and gesture throughout the flight. Despite the challenges and uncertainties of travel, the hospitality team and crew on SG958 remained composed and attentive, catering to the needs of passengers with efficiency and grace. Their genuine smiles, proactive assistance, and prompt service contributed significantly to the overall positive atmosphere onboard. I was particularly impressed by the team’s adherence to safety protocols while maintaining a welcoming and hospitable environment onboard. Their seamless execution of duties and unwavering focus on passenger well-being deserve commendation. I want to express my sincere appreciation to the entire team and crew of Flight SG958 for their outstanding efforts and exemplary service. They have undoubtedly set a high standard for airline hospitality and left a lasting impression on me as a passenger. Thank you for making my journey from Srinagar to Delhi on February 23rd a truly memorable and pleasant experience.

✅ Trip Verified | SpiceJet proved to be incredibly disappointing and untrustworthy in my recent experience. Traveling with my family, a total of six individuals, we embarked on a journey from Amritsar (ATQ), India to DXB (Dubai) on February 24, 2024. The scheduled departure time was 08:40 AM, with a connecting flight from Dubai to London Heathrow at 14:30 Hrs via Emirates. Our ticket was booked through the booking.com portal as a single ticket, rather than separate bookings to facilitate the connection. However, our experience with SpiceJet quickly turned sour. Departing from ATQ, the flight was delayed by 55 minutes. Upon arrival in Dubai, we encountered further frustration as we remained onboard the aircraft for over an hour and a half without disembarkation. Initially, we were given excuses regarding weather conditions, despite the clear and sunny day in Dubai, and optimal weather conditions for take-off. Eventually, a member of the ground staff revealed the truth - the delay was due to SpiceJet's scheduling issues and the busy nature of Dubai airport. This delay resulted in us missing our connecting flight to London Heathrow. Expecting assistance from SpiceJet, we hurried to their counter hoping for a resolution. However, to our dismay, they refused to take responsibility or provide any alternative solutions. Their staff was unhelpful and dismissive, leaving us stranded in Dubai with our children. Consequently, we were forced to purchase new tickets at a staggering cost of £4061 to secure our journey back to the UK. I feel compelled to caution others against falling victim to this airline's deceptive practices. SpiceJet's lack of accountability and disregard for customer welfare make them a company to avoid at all costs.

Not Verified | I booked ticket return from Ayodhya to Chennai through agent. Before travel 3 days they cancelled my ticket. Told me to rebook again same tickets & price 4000 rs more. Please don’t fly or book.

Not Verified | Worst airline in India. Rude staff, worst customer service. No notification of flight delays. They start notifying you hardly 10 mins before the boarding starts. Their flights keep delaying every hour. Avoid this airline under all circumstances.

✅ Trip Verified | I reached the airport 45 minutes before takeoff but at the boarding pass counter they denied me for boarding and said that I am late. When I requested them they charged 3000 rupees extra for boarding. I was travelling from Patna to Jaipur via Delhi. When I reached Delhi the flight connecting flight was delayed again. I was waiting from 3 pm till 7 pm. My flight was at 9 pm but at 7 pm I got message that flight has been canceled due technical issues. Now they are not refunding the amount. Very bad experience. I would never suggest anyone to travel with this airline.

✅ Trip Verified | I have already shared my experience to colleagues and friends and the trip was wonderful and service was good. Staff were very kind and polite. Travel was very comfortable.

✅ Trip Verified | I reached Mumbai airport and I was waiting for my luggage as usual but after waiting for like 30-45 minutes I went to counter to inform about my luggage than they told me that my luggage never reached Mumbai and now I have to fill up a form in order get my luggage delivered at my home. They claimed that my luggage will be delivered to my place by next day but of course it didn't, I tried calling on no that they provide while filling up that form but no one picked up the call in 3 days, when I went back to the airport office counter they said your baggage is still in Dubai. When I called Dubai branch they told me its in Mumbai, so no one is actually taking the responsibility, after 5 long hours of wait in the airport I lost my temper and as soon as I started to shout one SpiceJet staff approached me and said "Sir your luggage is here but as there are too many of them from other passengers as well its hard to find". After this I started to shout and there were a lot of passenger's who were there for the exact same reason joined me when they saw this happening they called me and said my luggage is found in the warehouse and will be here by any moment, and after 10-15 minutes my luggage arrived and I couldn't even recognize my bag as it was completely trashed.

Not Verified | We had an early morning flight from Dubai to Jaipur, when we go to claim the baggage from belt 2 only one of our bags came. They said to us very rudely that our luggage did not come on the plane in Dubai that means your luggage is left in Dubai. They made us sign a form that said that our luggage will come on the next flight from Dubai. But today (next day) we didn't get our luggage, we are calling continuously but they didn't pick our phone.