SpiceJet

✅ Trip Verified | One of the worst flight I have ever seen. This service is very bad. I traveled 3rd time in this flight with SpiceJet. Every time flight is late and having bad experience. Consider this the choose another flight

Not Verified | Worst staff and not at all concerned. I had travelled all the way from Solapur to Mumbai to catch my early morning flight to Jabalpur and after standing there in the check-in line for 2 hours they say your flight has been rescheduled to the evening after 12 hours and no communication was made to me for this rescheduling. In fact I was getting upgrading and priority services messages but no message for flight been delayed. The staff at Mumbai airport didn't even bother to convey this very well. Pathetic airline. I wouldn't suggest it to anyone.

Not Verified | Flight SG3024. The flight was scheduled to start at 3.15 pm. They preponed it to 3 pm. They have this weird rule that you have to web check in 1 hour before the flight and they don't have the facility to check in physically at the terminal. My father-in law who was the passenger who was returning from Pune to Hyderabad was a senior citizen and was returning back after attending the death ritual of a relative had a harrowing time with arrogant staff who were not willing to help him. They said they will refund the airfare but fingers crossed. Show me the money and then I will believe. Some thing is wrong with SpiceJet. Lots of problems. Too many flight delays, cancellations. We should avoid this Airline.

✅ Trip Verified | We wanted web check-in. On app as well as website we couldn't make it. All numbers given on ticket were switched off. I had to rush to Rajkot airport to have a 'web' check-in! I sought on mail information on RTPCR test. The auto-reply said 'Will get back to you within 3 working days'. Who waits for three days to get an answer to such small issue? The airline staff of Bagdogra also badly handled my bag and broke the belts and wheels out of one bag.

Not Verified | On the Spicejet site, while booking a flight, on the payment page it gave an offer for the gift card where I will not be charged a convenience fee and will get priority services. I bought the gift card from their site, and while applying it is showing transaction error. After contacting them, they said it will take 3 working days to resolve the issue. It's been more than 10days now, they have not taken any action, flight rates are now sky high and they are not even ready to refund the gift card amount. This is a trick to lure their customers to prepay for the gift card and then not let them use it so that after a certain period of time they can charge them more for the same trip.

✅ Trip Verified | I was landing Bangalore Airport at 5:20 AM and I have booked domestic ticket from Bangalore to Managalore Morning at 07:50. Now Spicejet preponed the time to 6:55 for some reason only 55 minutes because if they prepone 1 or over 1 hr then they have to give full refund. Now my Ticket gone to waste even after booking flexi fare. I will never going to travel with Spicejet in future.

✅ Trip Verified | Wonderful flight, excellent cabin crew and cooperative ground staff. Service with a smile seems to be the mantra here with everyone. I always fly SpiceJet.

✅ Trip Verified | Flight attendants and ground staff were really courteous and very attentive. The flight was small ATR but the service was 5/5. Affordable and good service.

✅ Trip Verified | The in-flight experience was good, even though the WiFi didn't work so there was no streaming entertainment. But the cabin crew were helpful and the food I purchased onboard was also of good quality. Once I arrived at the airport and began boarding, everything went well. But the trouble is that my original booking was of a 4-5 hour journey duration, but the airline changed the route and connection, so today I am travelling for more than 8 hours, which is a lot for a domestic flight. Also, there were several revisions of route and time before the actual journey, which got me rather stressed.

✅ Trip Verified | The flight was delayed by over 2 hours and was rescheduled to 11.15 am. As per notification, we (including other passengers) were at Gate # 21. At the last moment (around 11.00 am) the ground staff came and informed us that the Gate was changed to 106. When we reached Gate # 106, we were informed that the Gate was closed and boarding can not be allowed. On argument, we were allowed boarding. The ground staff were abusive saying "Are you illiterate?" and "I am doing Ehshaan (favour) by allowing you all to board". I have never experienced such issue any time in the past. Very bad handling by the ground staff of SpiceJet.