"attendants stayed in the galley "
John Hanson (United States)
✅ Verified Review | Trip not up to Singapore Airlines standards, behind me and my wife there was a couple with a child sitting the seats with them. Three people in two seats! The child was very noisy the whole 15 hour flight. We told the flight attendant several times that they had to do something. Nothing was ever done. The flight attendants just stayed back in the galley and had a five hour rest in the middle of the flight. Not much attention paid to anyone.
Aircraft | A350 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | SIN to SFO |
Date Flown | December 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"too plastic and fake smiles"
2 reviews Natalie Tan (Singapore)
✅ Verified Review | Singapore to Hong Kong. Outbound leg on Singapore Airlines A380, stuck in the dreaded middle seat which was awful. Attendants were unfriendly and telling me to check in 10 minutes earlier online to get an exit row seat despite me having said I was on the website and it didn't allow me 48 hours beforehand. Only 1 friendly member of staff during the trip. Fish pasta for special meal was a let down - overcooked and too many bones. Inbound, service was a little better. Standard and expected for the price of ticket I paid but a little too plastic and fake smiles.
Aircraft | Boeing 777 / A380 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | SIN to HKG |
Date Flown | December 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"experiences were average"
1 reviews J Nedarong (United States)
✅ Verified Review | Los Angeles to Bangkok via Tokyo / Singapore. This is my first time for Singapore Airline, on 3 Legs the experiences were average. Los Angeles to Tokyo Narita the cabin was great, IFE was ok, crew was not so nice. Narita to Singapore the cabin was clean, seat was comfortable, IFE was nice. Only thing that made me surprise was cabin crew because that were not nice, no smile. Singapore to Bangkok the cabin was good , Seat was comfort but look little bit old, crew was average no smile at all.
Aircraft | Boeing 777 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | LAX to BKK via NRT / SIN |
Date Flown | November 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"friendly, attentive and active"
2 reviews Matt Rochman (Australia)
✅ Verified Review | Melbourne to Amsterdam via Singapore. Legroom is comparable with other good economy class airlines, but they are wider which makes a difference. They are comfortable, everything works - meals, drink service, food service, punctuality. Singapore Airlines can make a reasonably good economy experience by being friendly, attentive and active when serving customers. Even the food was good for economy, while maintaining simplicity. It was 24 hours from Melbourne to Amsterdam and I don't feel tired or washed out on arrival - had a good sleep on both legs. It's worth that little extra expense and Singapore Airport is the best to kill time in. The business class looked fabulous, but their premium economy didn't seem that impressive as I walked past it.
Aircraft | Boeing 777-300ER / A350-900 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | MEL to AMS via SIN |
Date Flown | December 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"5 stars from us"
Ingo Reisch (Australia)
✅ Verified Review | Frankfurt to Singapore in First class. One of the best flights we ever took with total attention to detail. Singapore Airlines suite arrangement is amazing with a full bed being assembled when it was time to rest. The entire flight was silky smooth and departed on time as well as arrived on time. The crew was just the best with the female Chief Steward running a great team. Krug champagne was a nice touch along with very useful inflight cosmetic bags. The Entertainment monitor is huge. 5 stars from us for this flight.
Aircraft | A380 |
Type Of Traveller | Business |
Seat Type | First Class |
Route | FRA to SIN |
Date Flown | November 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"seat was very comfortable"
Paolo Guidali (Italy)
✅ Verified Review | I flew Milan to Singapore return in business class. Seat was very comfortable, on return flight I think I slept almost 10 hours after having dinner at the Singapore lounge. Service very good. When arrived in Singapore I found my luggage broken. They collected it from my hotel the morning after, and in 24 hours the luggage was repaired and back to my room.
Aircraft | Boeing 777-300 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | MXP to SIN |
Date Flown | November 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"cabin crew not that nice"
4 reviews Taufiq Suryana (Indonesia)
✅ Verified Review | Bangkok to Singapore. My first time flying with Singapore Airlines - check in on-time and no queue at all. The ground service I was satisfied with. The aircraft was nice and the seat very comfortable. The inflight entertaiment was not that good and the earphones were also poor. The food is standard, but compared to Garuda or Emirates it is not as good. The cabin crew not that nice - no smile, just a straight face.
Aircraft | A330-300 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | BKK to SIN |
Date Flown | November 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"IFE screen is really bad"
2 reviews W Lee (Indonesia)
✅ Verified Review | Tokyo Narita to Singapore. Excellent inflight service. Food is good. Beverage selection is good and I love their cocktail, especially the Bailey White Russian. The aircraft seem a bit old and the IFE screen is really bad, really dark and difficult to watch to movie, earphone provided is also uncomfortable and sound quality is really bad.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | NRT to SIN |
Date Flown | November 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"service is also really good"
2 reviews W Lee (Indonesia)
✅ Verified Review | Singapore to Jakarta. The aircraft was new, the food is excellent. Cabin staff service is also really good, even though one of the stewardess seem a bit grumpy (maybe due to the hectic of serving meal in such a short flight). The inflight entertainment is really excellent. High quality screen, latest tech. I wish I had this in my previous longer flight to/from Singapore / Tokyo.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | SIN to CGK |
Date Flown | November 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"excellent cabin crew"
25 reviews C Peck (Thailand)
✅ Verified Review | Bangkok to Singapore. The flight was quite full but this didn't stop excellent cabin crew from providing a top notch service. The cabin was clean and fresh. There were two meal options offered and food was good. The food for the flight from Bangkok leg seems better than the food out of Singapore. Very good selection of entertainment on Krisworld.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | BKK to SIN |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |