Singapore Airlines

Customer Reviews

5 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 949 reviews
8/10
5 star Skytrax Rating
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6/10

Singapore Airlines customer review

(Singapore)

Singapore-London on a B777. Flight was on time and the plane looked very clean the food was great and not many passengers in business class. FAs were very attentive and they were fast. I will fly with them again.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(Italy)

Flew Milan-Singapore-Chiang Mai and return Singapore Airlines + Silk Air aircraft. Costly ticket (worth 1000 EUR instead of 700/800 EUR of competitors') but you get uncrowded cabins and premium feeling both on-board and at S'pore airport. Gulf carriers cabin crew should really take classes from Singapore Airlines' staff!
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(Australia)

MEL-SIN-NGO A330 J. Two perfect flights. Very comfortable seats. Fantastic crew who didn't forget a thing Bollinger champagne terrific meals (my Indian lamb shank ordered via Book The Cook was the best dish I have had on a plane). Comfortable spacious cabin plenty of overhead bin space addressed by name more movies than I could get through. Flights departed and arrived on time Changi a very easy airport to transit through. It was very clear why Singapore Airlines remains one of the very best airlines in the world.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Singapore Airlines customer review

(Italy)

SQ469 Colombo to Singapore on Feb 10th. Back with them after almost 4 years I had again a positive experience despite the terrible schedule out of CMB (leaving at 1.30am): brand new A330-300 great and attentive crew and entertainment system displayed on a big PTV. During my previous experience with them I remember the seats were more comfortable and softer on their B777 but the legroom is still far above average for economy and service outstanding. Arrival to Changi on time and out of the terminal in less than half an hour really a fantastic airport in terms of facilities and organization.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Singapore Airlines customer review

(Australia)

Flew Singapore Airlines to Yangon Myanmar return. Excellent flights - all on time. Service and leg room very good. Prefer the aircraft with the 2 seat row on the side as you don't feel so packed in. Meals were good.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Singapore Airlines customer review

(India)

Recently I traveled on B777-200ER from Mumbai to Singapore. It was a very comfortable flight. The Economy Class seats are quite comfortable with good in-flight entertainment system but yes some improvements in the system are required. The lavatories of B777-200 are way too small. It feels claustrophobic sometimes and has no window. Crew were very helpful and responsive. Overall a good option to travel long haul.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Singapore Airlines customer review

(United Kingdom)

Recently travelled from London Heathrow to Singapore then Singapore to Brisbane. Travelled alone first time. Staff were absolutely wonderful on board polite and attentive. Very comfortable and food very good. Check in outstanding no wait or delays at any point even collecting cases very quick. I would highly recommend these airlines to everyone travelling long haul.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Singapore Airlines customer review

(United Kingdom)

SQ319 from LHR to SIN on the 777 300ER with new business class. Generally a good flight with excellent service good food and fantastic entertainment. The big downside is the new seat / bed. This has been ineptly designed and suffers from several really irritating issues that should have been resolved before it was rolled out. The seat is wide and has no side or lumbar support so whatever position you adopt it is not good for the back and not comfortable. The armrest to one side contains the table and a a small locker. Both are opened by pushing down. As these are exactly where your arm naturally rests they keep popping up which is annoying. When flipped over into bed mode the mattress is very hard. You have to lie at a diagonal angle due to restricted length and this is not comfortable. A further problem is that seat belt when in bed mode is an inertia reel seat belt - it is far too sensitive so if you turn onto your side or at least try too it locks and stops you turning and then you have to stop again very gently pull it out before completing the turn. It is nearly a great seat and bed but suffers from too many basic flaws which could and should have been spotted and resolved by the designer. Disappointing. Other than the poor bed / seat and lack of an amenity kit a good flight.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
6/10

Singapore Airlines customer review

(United Kingdom)

Recently returned from Melbourne via Singapore. The seat on the trip from Singapore to Manchester was really uncomfortable as a result I have a bruised coccyx which is still painful. The stop in Munich is a complete pain and makes for a horrendous journey time about 16 hours. Would think twice before booking with Singapore again.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
6/10

Singapore Airlines customer review

(United States)

HKG-SIN-KUL. Older plane a bit dirty. IFE on the blink. Need to get newer planes for these flight segments. Staff experience was great without complaints. Used FF but difficult to get seats and the airline surcharges were high paying like a coach seat. Had to use all FF as they were expiring and not renewable.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes