Singapore Airlines

✅ Verified Review | Munich to Singapore return, outbound Premium Economy, return in Business. Fabulous service by the cabin crew on both trips. On the outbound flight the purser went through the cabin twice and asked everybody whether everything is ok. At the end of the flight he shook hands to a lot of passengers and thanked for flying SQ. Never seen before. I took the available "Cook the book" option for Premium Economy and had a vey tasty meal (Salmon noodles). Seat in the first row of Premium Economy to be recommended the other rows looked a little bit cramped. A lot of drink rounds on the day flight and also snacks available. Could use the Lufthansa Lounge as Silver Card member LH, but a little bit crowded at noon time, Silver Kris Lounge on the return flight a better options for meals and snacks, however (as some here have already mentioned) crowded between 10.00pm and midnight and the furniture need to be renewed urgently. Boarding in Singapore is smooth, flights on time, even ahead of schedule, good choice of entertainment. Just one neative point: Even there were quite a lot free seats in Business on the outbound flight, it was not possible to redeem my LH Miles on this flight despite several attempts during the last 6 weeks before departure

✅ Verified Review | Surabaya to Singapore in economy class. It's visible from beginning it's good quality airline. I made online check-in to reserve seat before, all process without any problem. On the airport, baggage drop and boarding pass printing process went very smoothly. Because of small traffic on Surabaya airport security control process did not take much time. Also lounge was very nice and spacious. Boarding process was well organized. On board the service is on really good level. Staff speaks good English and is kind. Meal service was really tasty. Our plane was quite old and it was visible in the entertaiment system. Screen in my seat had some problems with touch screen and it was lagging but with additional remote I was able to use it. Before landing we got some information about connecting flights. All services was on time. I highly recommend this airline.

✅ Verified Review | Melbourne to Barcelona via Singapore, two great flights. Both cabins were the new Business fit out and the seats (11K and 11A respectively) were of the new set up. The only issue is that I think there is a lack of storage space, and no drink tray (which is available on the A380) The A350 arrangement is newer of course and the individual cabin seems a bit smaller than those on the A380 and B777 (although the seat is the same width as on the B777). In reality the size seems to be on a good scale and uses the space well - it is very comfortable and all works well, and very roomy. Interestingly we were handed a small amenities kit on the Singapore to Barcelona flight - a first in my experience with SIA. The service on both flights was top notch and the attendants very friendly and attentive. The A350 flight seemed to be full, but the service was of a very high standard. We had a short stopover in Milan where we had to remain on the plane and there was a crew change. One of the flight attendants came up to say goodbye as she was leaving the plane. Very personal service. The A350 is a terrific plane - very quiet (much more so than the B777) and very smooth. I did feel better after this flight than other long haul flights so maybe the extra humidity and air pressure and better air conditioning worked. Meals and drinks were of a high standard and the toilet to passenger ratio seemed good. The only slightly negative thing was the Silver Kris lounge in Singapore - very crowded, and the showers are showing their age. However, I thoroughly recommend Singapore Air and the new A350.

✅ Verified Review | Hong Kong to Kuala Lumpur via Singapore. My experience from HongKong to Kuala Lumpur was outstanding. I had booked the two flights on separate tickets as I had to add the trip to Kuala Lumpur on rather short notice. When booking the trip I took into account that the connection time in HKG was only 1 hour and 50 minutes between my SK flight and the Singapore flight. Being a frequent traveller with SAS I already asked to have my luggage checked through to Kuala Lumpur at Oslo airport, which was a very good choice as thus the SIngapore ground staff was prepared when the SK flight arrived in Hong Kong with a 80 minute delay. Despite I made it to the departure gate on my connection at last minute - exhausted after a long run through Hong Kong airport, the Singapore ground staff had already made a arrangement for me and my colleague to be booked on the next machine as the earlier flight had been anyway full. Both me and my colleague (who would not have made the connection as fast as me due to troubles at transfer security), we were both reassured, given new boarding passes and guided to the Singapore lounge for the next flight. All ground crew was very attentive and supportive and I appreciated this very foresighted arrangement, especially in the course that me and my colleague were actually booked on separate tickets. The flight itself was good, service was nice and attentive, but overall uneventful .

✅ Verified Review | Singapore to Taipei. I flew 4 Singapore Airlines segments in the past month and this one was the best among all. The cabin crew were nice and friendly, though they seemed pretty occupied, they remembered and managed to fulfill our needs. The meal was not delicious, whereas they offered us various options for beverage. It was enough. We had a good time flying with them.

✅ Verified Review | Rome to Melbourne via Singapore. Check in Rome was quick, efficient and friendly but from there it was all downhill. Singapore Airlines use a common use airline lounge in Rome not affiliated with any specific airline. Lounge is very dated and standing room only when full as it was on this day. Food offerings were a stale pound cake and a bowl of nuts. The bar area was covered in dirty used glasses. I left the lounge and bought water from a vending machine. The aircraft was a refitted 777 that looked every bit it's 16 years old. The purser was very friendly and the rest of the crew in business class were also alright on the Rome to Singapore leg. The seat was large but very uncomfortable in seated and bed positions. The meal was not great and quality sub standard. The next flight out of Singapore to Melbourne while the aircraft was new was the biggest disappointment. The crew rushed both services and literally threw the table clothes and utensils down. Bread baskets thrust at passengers without offering bread. All done without uttering a single word to customers. From the noise coming out of the galley they were capable of talking and laughing just not with their customers. I wouldn't have given more than 2 stars from their product and crew .

✅ Verified Review | Dhaka to Shanghai via Singapore. It's my 2nd time fly to Singapore airline. Excellent service. Ground staff are helpful and polite. Cabin crew are very professional and trying their best give service to pessenger. Food choice is really great but wifi is too expensive. Onboard entertainment have many choice.

✅ Verified Review | Singapore to Melbourne. Our late departure was thankfully made up in the air however I was very disappointed by the lack of water offered or available on board for the flight. Dehydration set in and made for an uncomfortable flight. The breakfast of a bread roll and some spread was pretty pathetic too! Singapore Airlines needs to have drinks and snacks available to help yourself to like other 5 star airlines.

✅ Verified Review | Hong Kong to Singapore. First time trying the premium economy of Singapore Airlines, must I say I was really impressed by the offering and the value for money. Boarding in Hong Kong is done very orderly, Premium economy customers get to use the channel for gold card members. Separate counter for check in, priority luggage handling, and a generous allowance of 35kg! On board I was warmly greeted and shown to my new seat. Very impressed by the design, seat pitch, and storage space etc. Out of HK we had a delay of 1 hour due to heavy traffic, but crew handled it perfectly, with drinks and snacks given out, and air con on. Sharing the same toilet of economy is no problem at all. We were even offered champagne and nuts, not bad at all! Meals were from economy, but we could also book the cook for a few extra special dishes. Metal cutlery, wine and drinks offered. Nice premium ice cream offered at the end of the meal. AVOD has a large screen, touch screen for 777 and normal use of console for A380. Wifi is available, although not cheap, but those who needs it will find it very useful. Seat when reclined slightly, plus the footrest, makes for a very comfortable position for relaxation. For medium haul flight this is perfect. I can highly recommend it, sometimes the price can be cheaper than economy in high seasons.

✅ Verified Review | Manchester to Houston. 30th anniversary included a bucket list experience on Singapore Airlines new A350-900 aircraft. The experience was fantastic, the service superb, and Singapore Airlines lived up to its ranking. The cabin is so quiet and the seats are the widest. Lie flat seat provides enough space for my 6ft plus frame, even if I did have to tilt a little to fit my feet in the slot. IFE was full of movies on a great screen and the food was delicious, especially Tiramisu. Don't miss the Singapore Sling, the signature cocktail of the airline. Only negative is that the cabin can tend to be warm, and there are no individual vent controls to adjust comfort levels.