Singapore Airlines

✅ Trip Verified | Service and airline were excellent. I’ve flown with most international airlines and Singapore Airlines is easily the best. They looked after us during the entire flight. Easy check in process etc. Flew London to Singapore to Melbourne in economy class.

✅ Trip Verified | Another great flight from Singapore to London. Me and my wife were sat in the upper economy deck which was great! The seats were really comfortable and the service was just as good as my last trip. The food was really good and a great selection of films. I’m so glad I’ve booked with Singapore Airlines for my next long haul trip.

✅ Trip Verified | Sydney to London via Singapore. The seats in business class are awkward, to use the lie flat seat it is necessary to lie at an angle, and because of this it feels cramped. We left Sydney at 7.05 in the evening, and had the on board meal at approximately 8.00 pm, there was a choice and it was perfectly adequate. The flight to Singapore takes 7.15 hrs, there was a 1 hour change over of planes. After take off we were offered dinner again, which having already had an evening meal I passed. The flight to London from Singapore takes 14 hrs 35 mins. Breakfast is not available until 2 hrs before landing. It was served very late. I think the stewards should be aware of passengers who have been on the flights for 22-23 hrs, and be prepared to offer breakfast much earlier. We will not be travelling Singapore airlines again.

✅ Trip Verified | San Francisco to Bangalore via Singapore. I have been flying Singapore Airlines for the past thirty years. I have noticed a visible degradation in the quality of service over the years. Ever since the introduction of the Premium Economy class, the quality of the service in the economy class has declined. The flight attendants go about their tasks mechanically, with little or no interaction with passengers. The food is mostly inedible. During my most recent flight, I opted for the Dim Sum breakfast between Hong Kong and San Francisco. The soggy, mushy items had no resemblance to Dim Sum items I have had anywhere. While US airlines such as Delta and United have vastly improved service for economy travelers, Singapore appears to be goading their economy passengers to upgrade to the significantly more expensive Premium Economy class. However, it is very hard for me to justify spending an additional $1000 just to get two upgraded meals and a slightly larger TV screen.

✅ Trip Verified | Frankfurt to Singapore. The flight attendants are some of the nit-pickiest I've ever seen. My crime was sleeping during the pre-flight video. The experience was no better than average. The food wasn't special, the premium economy seat was a premium economy seat. It got worse on the way back when we stopped at the Star Gold lounge to discover what is the worse Gold lounge I've ever been to. It felt more like a private waiting area than a lounge, it doesn't even have its own bathrooms. Singapore is doing the bare minimum to provide the benefits as part of Star Alliance. Lufthansa gained a star - maybe Singapore needs to lose one.

✅ Trip Verified | Flew Singapore Airlines from Singapore to Bandar Seri Begawan. As usual, excellent service onboard. Very professional service crew and very courteous and helpful. Saw many of them helping passengers with their requests such as blankets, baggage, newspapers. The food is also good and sufficient. The choice of movies were great though I wished the plane was equipped with the newer wider screens.

✅ Trip Verified | First time flying on the A350 and it makes the flight from Munich to Singapore considerably more comfortable than on the 777. As usual Singapore Airlines staff were friendly and professional, as we were traveling with a toddler, we were invited to board first and get ourselves settled. Stewardess came by to check if we needed anything for our daughter and if we would like our meals at different times. Seats were comfortable, row 41, which has the advantage of lots of leg room but has fixed armrests which hems you in a bit. There is an extensive selection of movies which will keep most people entertained for a flight longer than the 11 hours we had. SQ is saving money a bit with the food portions getting smaller but flavour and quality were still there. A350 is quiet and the lower cabin preasure is noticeable in that you arrived refreshed even after the long flight, I even managed a few hours sleep. Flight departed a bit late but arrived 30 min ahead of schedule. Once again Singapore Airlines is a great way to fly.

✅ Trip Verified | Johannesburg to Shanghai via Singapore. I always travel business class (though first time on SIA fleet) and conclude that Singapore Airlines is the best. The aircraft are up to date and so are the facilities. Neat, clean and comfortable. But, it is the staff that take the airline to the next level - courteous, friendly, helpful and efficient especially the cabin crew on flights SQ 479, JHB to Singapore, 10 Feb and SQ 478, Shanghai to Singapore, 28 Feb 2018.

✅ Trip Verified | Melbourne to Singapore leg flown on Boeing 777 with outdated cabin. Seat was hard and thin, food of average quality. Cabin staff spoke quietly. Return flight was on a Boeing 777 with newer cabin. Seats were excellent, they fold down from the back so the bed is on the back of the seat. A bit of fussing around to set it up but super comfortable and very wide. But it needs to be wide as someone 181cm tall still needs to lie on an angle, as the foot cubby-hole is not in line with the seat centre-line.

✅ Trip Verified | Flew London Heathrow to Singapore. First time I have flown with Singapore Airlines and it was an eye opener. The staff are actually genuinely friendly and the service and products are excellent. Lots of legroom, great entertainment and really good food and drinks. During the flight they kept coming round with more drinks and more food offerings. Great flight and will fly with them again.