"Great seat in business class"
29 reviews A Berlov (Russian Federation)
✅ Trip Verified | Jeddah to Kuala Lumpur. The Boeing 787-10 is the newest aircraft of this airline! Great seat in business class! The flight attendant is very attentive! The menu is not a great choice. Internet did not have time to install in this plane
Aircraft | Boeing 787-10 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Jeddah to Kuala Lumpur |
Date Flown | March 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"The staff is attentive"
29 reviews A Berlov (Russian Federation)
✅ Trip Verified | Jeddah to Athens. This route is operated by an ordinary A320 plane with reclining seats, but not flat beds. The staff is attentive. The food is average, there is a choice between European and Eastern
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Jeddah to Athens |
Date Flown | March 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"The food is average"
29 reviews A Berlov (Russian Federation)
✅ Trip Verified | Athens to Jeddah. The airline claimed to have flat beds for sleeping on this type of aircraft. Actually puts A320 planes with reclining seats. The food is average, there is a choice between European and Middle Eastern.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Athens to Jeddah |
Date Flown | March 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"with full flat beds!"
29 reviews A Berlov (Russian Federation)
✅ Trip Verified | Jakarta to Jeddah. It was a new plane, only 3 years old. Business class 2-2-2 with full flat beds! There were few passengers. The menu was good, but the food quality is average. Stewards are good.
Aircraft | Boeing 777 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Jakarta to Jeddah |
Date Flown | March 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"I wouldn't recommend Saudia"
R Marsun (Germany)
✅ Trip Verified | Munich to Islamabad via Jeddah. The flight from Munich to Jeddah was not or less okay. However waiting area at Jeddah airport was horrendous, it was jam packed however I am not complaining about that, the service on the flight Jeddah to Islamabad was okay not as par with flight from Munich to Jeddah. However the airline redirected my return flight to another city without any notice. Then they proceeded to cancel the first leg of the same journey, their online portal becomes useless because it blocked any input from me by a popup, I am not sure if it is a bad design or was done intentionally such as to prevent me from taking perfectly legal actions. Their call centers do not respond at all. The calling number they provided doesn't entertain international calls. I wouldn't recommend Saudia, if your flight takes off then probably you will be okay but do not expect any after sales service from them.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Munich to Islamabad via Jeddah |
Date Flown | March 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"no hand sanitisers in the bathrooms"
Saad Salman (Pakistan)
Not Verified | Karachi to Gizan via Riyadh. The economy class in the A320 of this airline is so good as the plane looks and feels new and seats are very good in A320 but when it comes to 777, all things are compromised. My country is a developing 3rd world country and most people flying on the 777 is labour class and the plane is used for them. Boeing 777 from developed countries are exceptionally good but they are bad for developing countries. There were no hand sanitisers in the bathrooms even the the corona virus is spreading rapidly. The crew is not very friendly but they are alright.
Aircraft | Boeing 777-300ER |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Karachi to Gizan via Riyadh |
Date Flown | March 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"provide us with excellent service"
Hansen Almani (United States)
Not Verified | Los Angeles to Amman via Jeddah. First time ever traveling with Saudi Arabian Airlines, usually we travel with Emirates. Got my sister and my niece ticket from Amman to Los Angeles. I can't say enough about the person who checked us at the airport in Los Angeles her name is Susan, she was very patient, took her time and provide us with an excellent service.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Los Angeles to Amman via Jeddah |
Date Flown | January 2020 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"airline was amazing"
1 reviews Adnan Tamuri (Pakistan)
✅ Trip Verified | Karachi to Paris via Jeddah. The airline was amazing, great crew and food was amazing. Comfortable seats and the flights were punctual. Check in staff from Karachi and Paris were friendly.
Aircraft | Boeing 747-400 / 787-9 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Karachi to Paris via Jeddah |
Date Flown | January 2020 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"they ask for transit visa"
S Parhun (India)
✅ Trip Verified | Calicut to Washington via Riyadh. I could not travel in Saudi Arabian Airlines. There was a 14 hour lay over in the Riyadh airport. I got to know that they ask for transit visa for spending time at Riyadh. I contacted the ticket agency, Goibibo, they tried to contact Saudi airlines, the online agent waited for 8 days for a response from Saudi Airline, but they never got. I tried to contact Saudi Airlines myself. I called to airport airline help desk, but their first answer was "cancel the ticket" we cant help with a transit visa. I asked for a full refund, and lost money as a cancellation charge from Saudi Airline and even ticket agency Goibibo took a good amount of money from my refund.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Calicut to Washington via Riyadh |
Date Flown | January 2020 |
Value For Money | 12345 |
Recommended | no |
"missed our flights because of them"
Jenise Vane (Saudi Arabia)
Not Verified | Dammam to Manila with a connecting flight to Riyadh. While we were in Riyadh airport the airline took too much time waiting in the tarmac. Saudia did not even inform us the technical problem, we have waited inside the plane hungry and eventually they told us to leave. We left the plane disappointed and disgruntled. Saudi Airlines gave us the choice to either wait for the next flight inside the airport or go to the hotel which they have booked for us. We decided to go to the hotel, the hotel was very poor and awful. The worst part is, mostly of us have a connecting flights. I have a local connecting flight from Manila to Cagayan de Oro city which i have missed of course because of the delay. Some people got an international connecting flights as well, we have complained to the staff and Saudia office both in Riyadh and Manila. They never refunded us at all with our failed connecting flights, they told us - it's not their responsibility! We have missed our flights because of them and yet, they're not helping us with our connecting flights.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Dammam to Manila via Riyadh |
Date Flown | June 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |