Ryanair

✅ Trip Verified | Milano Malpensa to Oporto. The flight was canceled 4 hours before the departure. Only alternative flight left was with the cost of 355€ per person instead of the 52€ paid already. Used the more economical option from Malpensa do Faro at the same day but caused high extra costs. It’s a real shame for the lack of professionalism and ethic, will try to avoid this airline.

✅ Trip Verified | Barcelona to London Stansted. Terrible! Flight was more than 2 hours delayed. There was lack of information and really bad service from the staff. Overall a terrible experience! Can not believe that this is no. 1 airline in Europe.

✅ Trip Verified | Oslo to Stansted. The flight was delayed by an hour when we went to Oslo but to make it worse when we were coming back on sunday to go back to work on monday the flight was delayed by an hour so it landed at 10:30 pm instead and the baggage took 1 hour 30 minutes to arrive. Its 12am and I literally barely made it to the last train. Worst service ever. It will take me 1:30 hours to get home including a taxi journey and there is no trains to my area past 12am.

✅ Trip Verified | Madrid to Sofia. The most unhelpful customer service ever! What a scam Ryanair is with it's fees and charges that exceed the cost of the ticket. If you can, save yourself the headache and choose another airline. Talking to Ryanair's support staff was like talking to a wall. They are trained to copy and paste generic replies and cite their terms and conditions, over and over and over again.

✅ Trip Verified | Palma de Mallorca to Stansted. Flight delayed by 7+ hours (from 18:00h to 01:54h now and counting). No communication about the reasons for the delay. Plane packed with families with young children and babies. Informed at 01:31h, by the pilot, in the first photo public announcement since 18:00h, that the flight will be delayed by another 20-25 minutes because there is a thunderstorm above Palma airport. Why is RyanAir not offering any alternatives, such as hotel accommodation and/or booking us onto alternative flights? This would be farcical if it was for the fact that passenger rights are trampled over and we are being treated worse than cattle. Shame on you, RyanAir for allowing practices like this to persist under your leadership.

✅ Trip Verified | Venice to Stansted. Absolutely would not recommend. 5 hour delay on the flight and the most unhelpful staff. Didn't even bring us food throughout our entire wait when we were held in the flight for 3 hours. Didn't reimburse us because the held us in the flight not the terminal.

✅ Trip Verified | Alicante to East Midlands. Ryanair is a budget airline that i use on a regular basis, and what you see is what you get. I choose them because of price only and if you just book your ticket and not bother with all the silly add ons and take the time to read the webpage when booking, then, generally their price can't be beaten, You have to treat it as a means to get from A to B and take responsibility for choosing a low cost airline.

✅ Trip Verified | Girona to Pisa. Terrible airline! Extra charge can be more than ticket price and luggage. Extra charge just for 2 pieces of paper (registration tickets). I would never recommend this company!

Not Verified | Majorca to Liverpool. This airline is the most unhelpful company I have ever dealt with. I would avoid booking with them if you possibly can. My 19 year old son's flight was cancelled with no explanation for his return from a holiday. Along with his friends they were not offered alternative flights at first and we had to sort things for the back in the UK. Additionally when we did manage to get them a flight it only went to Leeds were they were left stranded with no support to get them back to Liverpool. No offer of compensation and after trying to contact the airline who refused to talk to us and did not respond to any emails or messages sent. This is a disgrace, customer service is non existent. Additional the second flight was also delayed by an additional 5 hours and again no offer of a drink, meal or anyone willing to speak to them. Overall the delay consisted of over 10 hours and 5 19 year olds being stranded in Leeds.

❌ Not Verified | If you long for the good old days of riding on a Greyhound Bus, Ryanair is the one for you. The pre boarding experience is like nothing other than the crowd one would encounter in the bus terminal: packed. If you are 6 feet tall or more, think twice. The one redeeming feature of the seating is that the seats are upright with no option to recline.