Ryanair

✅ Trip Verified | All goes wrong with this airline from checking desk that you have to pay 55 euros for not doing online check-in without giving you any hints or alerts till on board that they take your carry on bag away to be carried separetly or check-in without your permission! Air crew were rude or at least the one that was at my flight to Rome from Brussels and serving rear rows from 25-33. I will never fly with this airline again!

✅ Trip Verified | Palma to Dublin. Ryanair does a great job making sure to skirt just around the EU laws. The flight was delayed 2 hours 50 minutes, and EU compensation laws kick in for this flight at 3 hours. We ended up landing in Dublin at 3:00 am.

✅ Trip Verified | Flew Berlin to Thessaloniki. That was my last flight with Ryanair. My patience is over with this company, they humiliate their clients every time. They call you to the gates and have you there waiting forever, the aircraft shows up 40min later and then they have you waiting outside another 20 min. Then when the flight starts, in order to reward you they force you listen to advertisements very loud, all over the way. I am not rich, I am a student but I prefer paying more and flying under normal conditions.

✅ Trip Verified | This is a very utilitarian experience, and they never let you forget it, even as FlexPlus passengers. We were denied access to the FastTrack security procedures at Manchester, which our ticket said we were entitled to. On the other hand, we appreciated the SMS confirming our departure time, and the extra leg room on the plane. The boarding process was efficient, and the seat wasn't too unforgiving on the back. The flight operated strictly on time. FlexPlus passengers' baggage appeared on the carousel last, well after the hand baggage of other passengers that had been put in the hold under Ryanair's baggage policy.

✅ Trip Verified | Flew Milan Bergamo to Barcelona. I would not recommend Ryanair to anybody. Very bad experience! I know that it's a low cost company and you don't expect much from it but better pay a bit more money and choose another airline. My flight was delayed 2 hours and nobody said anything as to why. The crew were very rude, they seemed very upset and at the end of the flight I asked for water and they didn't want to help, not even to buy and they got very offended when I asked. A big 0 for customer service.

Not Verified | Flew Dublin to Lanzarote. Excellent service. Once the Ryanair guidelines are stuck to and there is no breaching of the guidelines the airline is perfect. It may not have the bells and whistles but it's not expected as Ryanair are a budget airline.

✅ Trip Verified | My husband and I took a flight from Glasgow to Berlin and when we try to do the check in online their web site didn’t allow us to do it, so we have to wait and do the check in directly in the airport and for that they charged us 151 dollars! Because they said that I had to do it online, when I explain that I couldn’t do it because their web site doesn’t allow me, they require me to give them a proof. Additionally, they charged us 18 dollars more and sit us separately without option! In total I paid for this flight 749 dollars, the most expensive I had paid for flight for two hours distance. I don’t understand why the customers are very vulnerable to this type of company?

✅ Trip Verified | Milano Malpensa to Oporto. The flight was canceled 4 hours before the departure. Only alternative flight left was with the cost of 355€ per person instead of the 52€ paid already. Used the more economical option from Malpensa do Faro at the same day but caused high extra costs. It’s a real shame for the lack of professionalism and ethic, will try to avoid this airline.

✅ Trip Verified | Barcelona to London Stansted. Terrible! Flight was more than 2 hours delayed. There was lack of information and really bad service from the staff. Overall a terrible experience! Can not believe that this is no. 1 airline in Europe.

✅ Trip Verified | Oslo to Stansted. The flight was delayed by an hour when we went to Oslo but to make it worse when we were coming back on sunday to go back to work on monday the flight was delayed by an hour so it landed at 10:30 pm instead and the baggage took 1 hour 30 minutes to arrive. Its 12am and I literally barely made it to the last train. Worst service ever. It will take me 1:30 hours to get home including a taxi journey and there is no trains to my area past 12am.