Ryanair

❌ Not Verified | If you long for the good old days of riding on a Greyhound Bus, Ryanair is the one for you. The pre boarding experience is like nothing other than the crowd one would encounter in the bus terminal: packed. If you are 6 feet tall or more, think twice. The one redeeming feature of the seating is that the seats are upright with no option to recline.

✅ Trip Verified | Knock to Bristol. Very disappointed to have the flight delayed an hour without anyone informing any of the passengers of any updates. I had prepaid train tickets which are now invalid and have missed my train. Really really irritated.

❌ Not Verified | Leeds to Bratislava. Bad service. Overpriced tickets and extra charges for basically everything. The priority service (which makes it possible to take the hand luggage on board) at extra cost provide literally no benefits apart from what should already be in the price and becomes a commonality rather than an exclusive feature. What is more, tickets when booked together do not guarantee having adjacent seats for which we have to pay extra in order to travel together.

✅ Trip Verified | Bologna to Stansted . Absolutely awful. I have never reviewed in my life and the incompetence and poorly trained staff have baffled me. No one tells you what is going on. We have been delayed going out and coming back. I understand that weather/technical faults etc can slow your flight down. However, the staff are rude and arrogant and tell all the passengers different reasons why we are stuck on the runway. Total incompetence and poorly run airline, will never fly Ryanair again.

✅ Trip Verified | Shannon to Stansted. Funny how all the flight from and to Dublin/Cork can arrive on time but not to Shannon! No Ryanair staff on floor, no explanation as to why the flight is over an hour late coming and going. People pay the money to expect their flight to arrive on time. Only apparently no one flying to Shannon has a job to go to. They would rather see the airport closed and have all the money going to Dublin. If you want to be on time do not fly with Ryanair. Uncomfortable seats, late, clinical, misrable

✅ Trip Verified | Terrible airline. My flight got cancelled from Berlin - Stansted (scheduled on 29/5). I checked on 29/5 and was able to choose any flights within the range of 7 days from any airport (i.e London - Barcelona or Barcelona - Porto or Porto to Paris). However, I didn't have a final decision until today (30/6). Contacted Ryanair chat and now they are saying I can change to any flights with origin from either my cancelled flight's destination or origin to sorry actually you can only do it on the same route. These were some of the worst customer service ever. They couldn't help but reply every 5-10 minutes. Bye Ryanair forever.

✅ Trip Verified | Edinburgh to Stansted. I’ve never flown Ryanair so didn’t know about the check in policy. Myself and my partner were charged £55 each to print a boarding pass. Even the service itself was abominable. The staff were very rude.

Munich to Dublin. Had 2 flights with Ryanair, and each flight was the absolute worst. My girlfriend and I checked in 3 days in advance and we were not given seats next to each other, even though the tickets were ordered at the same time and we could *see* that the seats next to each of us were available. Ryanair then prompted us "Want to sit together?" We could upgrade. Basically they tried to charge us extra money to get the service that you get included in every other flight. Obviously we didn't do that, and when we got on the flight it was mostly empty and everyone could sit wherever they wanted. Ryanair wasn't doing this splitting the seating to 'improve seating algorithm' or 'allow larger groups'- they were doing it solely to milk another couple bucks out of us from our ticket. Same thing in a different vein for every other aspect of the trip from boarding to arriving - boarding groups, luggage, etc. There must have been a dozen different upgrades you could purchase to bring the quality of their ticket up to the standard quality of every other existing airline. Obviously every airline does this to some extent, but the breaking up seating was the one that really got to me. Their carry-on luggage options were just as bad on paper, though the actual flight attendants were very relaxed about what could and couldn't be brought on a flight. That might depend on the people though- on paper, you would struggle to bring anything onto this flight for free as a carry-on. Caused a lot of needless anxiety as we were preparing to leave our backpacks worked for 99% of other airlines, but would they cost us $80 to bring through Ryanair? If they aren't going to enforce the luggage stuff they should relax it on paper so it doesn't cause travelers so much stress. On top of that, every other part of the trip was irritating in every way. Boarding process started ~30 minutes late for both of our flights. They accidentally left us stuck in a hot and crowded staircase for half an hour waiting for a bus. At some point during the flight they tried to sell us scratch-off lottery tickets for additional flights, which was annoying and loud and also just plain *weird*. Despite how late we always boarded, the flight was never late. The pilots cut down the flight by a lot of time. Very noticeable in landing, I've dropped my phone with more grace than some of these landings. I guess this is technically a plus but feeling like your pilot is rushing is never a good feeling on a flight for me. In summary, it was a miserable experience all around. Hard to grade these things since cheapo flights all pretty much suck (you get what you pay for), but some aspects of this like the 'split up seating' really elevated this one to something special.

✅ Trip Verified | Seville to Cologne. Flight was delayed by more than 3 hours due to strike in France. Not the airline's fault, but had to stay in the standing plane without aircon for more than 2 hours. Crew was expressly advised by the airline not to provide drinks. Not even water was offered. Save yourself from this nightmare. Avoid Ryanair.

✅ Trip Verified | Madrid to Dublin. The bag policy is just a joke. If you don't buy priority, you wont be allowed a bag in cabin. It's not even a cheap company any more, next time i will fly with Aer Lingus or equivalent.