Ryanair

✅ Trip Verified | Kiev to Stansted. I used to fly this airline many times before and took this tolerant as I understand that this is a budget airline, but this would be the last time me and my friend are flying with this airline ever. The cost of the ticket is small when you buy it many weeks before, if you buy few days before it increases by almost every minute but okay, can take that, but then the online check in closes 3-4 hours before your departure and if you didn’t check in and printed off your boarding pass, you gotta pay 55€ at the airport for you to check in on the flight that might have costed you 10€ or 200€ on the same flight same seat just if gotten later and this is without the luggage. The luggage costs another 30-50€. And also, if your on-board bag is bigger than supposed to be by few sm, you pay another 25€. The airplane is extremely uncomfortable, the seats are uncomfortable. The flights are late on boarding and the customer service and the service on board are very low as well. So it might turn up that you actually pay more, than flying on normal airline. Me and my many friends decided never to fly with Ryanair again, rather pay more for a comfort normal airline and never worry that you might be charged on top or you might be late without them saying sorry. So before hunting for a lower cost, really think about it

✅ Trip Verified | Our flight was delayed by 60 minutes going from Palma to London Stansted. Not awful but after doing some research online, apparently Ryanair has been late arriving at Palma from London Stansted roughly every other day in June 2019. Recommend building in some extra travel time going back to the UK if you opt to use this airline.

Not Verified | Another good experience with Ryanair. Great price on the ticket. Flight was pretty much on time. Staff were nice. Boarding was fairly smooth but involved a bit of queuing up, this is by no means unique to Ryanair though. Plane was new, and seats were the thin type which means you have a passable amount of legroom. Had food on board - selection was actually good, price was reasonable and quality was ok. I just don't understand why so many people still criticise this airline - you're paying budget prices - what do you expect? Just don't be an idiot and turn up with excess baggage or having not checked in. Ryanair must send about 10 reminders about this, but some people seem to still miss it. Or, they figure they will just do it anyway, and then stamp their feet to get an exception - don't bother - you're just wasting your time and money, and you will stress yourself out. My two detractors are 'priority' is not really priority these days, because half the plane has it, it should really be seen as a cabin suitcase surcharge, and I think Ryanair may as well just rename it as that. Also, if you have young kids, probably not the best choice because you will probably have to queue up a bit and use a bus to get from the gate to the plane.

✅ Trip Verified | Faro to Eindhoven. My first time to travel with Ryanair and I was very satisfied. I paid for no extras. Seats are fine but don't recline. The nicest part of the trip was how polite and friendly the flight attendants were. We arrived punctually.

✅ Trip Verified | Athens to Catania return with friends (group of 4). Booked a cheap fare (80€) and traveled only with a backpack. Used the app and did not pay for any extras. Got seats 3C (first row aisle) and 33F (last row window). Both flights very full. We were given seats far apart but we did not mind. Outbound flight left on time, return flight used an air-bridge at departure airport - it's the 1st time I encountered this with this airline. This delayed the boarding process a lot, as people were only entering from the front and trying to swap seats in order to sit with their friends/partners/families and they were doing that with their hand luggage, causing a delay of departure of almost 50' (landing 20' late). Majority of the passengers had bought priority, so it's not really priority. Beyond this, it was standard Ryanair service.

Not Verified | Bergerac to Stansted. I have been flying with Ryanair for the last 10 years every 3 weeks from Bergerac to Stansted to and from for work. And have only once had my flight cancelled but that was due to French strikes. And only had maybe 2 or 3 delays. Not bad going for 10 years of traveling. Thank you it was a pleasure flying with you.

✅ Trip Verified | Barcelona to Prague. Ryanair charges 55 euros cash at the desk to give you your boarding pass if you do not check-in online! Our flight should depart at 1 pm but they departed at 2 pm!

Not Verified | Athens to Santorini. Worst experience ever. Was not able to check in prior to flying. Worst for luggage. Was charged extra to check in at the airport. They are money grabber. Fool you by cheap flight then you are charged extra . Couldn’t even download their app to check in. Don’t fly with Ryanair.

✅ Trip Verified | Murcia to Luton. Had a minor disagreement with ground staff as I was boarding the plain. It was regarding my hand luggage. I was not threatening violence or aggressive in any way. Staff were rude also giggling amongst themselves. I had a disabled son I had left at home with Carers so it was even more important I got on this flight. I explained all this & even resulted in showing the staff pictures off my son. To my dismay they shut the doors and refused to allow me to board. I was left in utter dismay whilst the young immature worker continued to giggle like a 10 year old! Worst airline ever.

✅ Trip Verified | Dublin to Barcelona return. I didn't opt for allocated seating or priority and saved 40 euro. I waited until this last moment to check in and got a lovely extra leg room seat. I also brought my own food. Staff were nice and polite and everything went very smoothly on the outbound and return trip. There was not the same sales sales sales as there was on a previous flight to Malta and the staff dimmed the cabin lights so children could get some sleep. Overall not bad but there is no overall consistency in the product, it depends on the crew. This flight was good perhaps because of the other competition on the route by EI and Vueling but when I travelled to Malta (detailed previously- it was horrendous money grabbing experience on board where the blue lights on a night flight were only turned of as the plane hit the tarmac in Valetta and the staff sold drink to people who were way past their safety limit). I think Ryanair really need to work on culture and values and have a consistent approach to customer service.