Ryanair

Not Verified | Copenhagen to Stansted. Ryanair is a cheap airline that rips you off for everything possible. We are family of four travel back from Istanbul, unfortunately, the last leg was Ryanair from CPH. This review may be useful for other readers not to get caught by Ryan Air at the gate where they completely rip you off. Firstly when they allocate the seats while we were on holiday they put the family members in completely different locations so to get seats allocated to sit together you need to pay £8 per seat. My 12-year-old daughter when her birthday still in December they say she is 13 and need to sit on her own. We got the boarding pass while we were on holiday by kiwi.com and boarding pass says, if you need to carry 2 cabin bags you need to buy priority but one cabin bag is allowed and standard sizes are mentioned. In the checking desk, they check your bag says only small cabin bag is allowed which is much smaller than the standard size and ask you to pay 25 Euro per bag that is Euro 100 for my family. I should have easily got much better airline for that amount of extra money. So readers, do not fly Ryanair they will con you to your last penny to make money. You can just pay a little bit extra and have a good flight with no headache. I was travelling the same trip with Pegasus and Jet2.com airlines and we did not have any issues at all.

Not Verified | Dublin to Berlin. What a stupid move on Ryanair’s part to purposefully seat passengers travelling together apart unless they pay the extra fee to choose seats. Recently travelled with my husband and we were assigned completely different seats even though the seat next to him was empty! First airline I’ve experienced that’s done this. What a money grab.

✅ Trip Verified | Leeds to Faro. Terrible as always. I avoid this airline like the plague but a friend booked this trip. Use Jet2 if flying from Leeds. This airline always finds a way to charge more. £260 for boarding cards last time after their site went down and we were still charged. A confusing bag policy this time meant our whole group of 7 apart from me was charged extra for bringing hand luggage.

✅ Trip Verified | Stansted to Rome. Awful. Changed my flight (3+ hours) couldn't offer another flight on same day so suggest I move my holiday dates even though explained accommodation booked. Transferred my details wrong when eventually switched flight and then got charged £115 even though I did not change they refused to accept. No complaint number to ring direct. Just state to complain via form. Loads of people have had problems with Ryanair's system incorrectly name saving but they refuse to take responsible.

Not Verified | Leeds to Ibiza. We paid £30 extra for priority baggage and boarding, then got told by the rude supervisor that if I didn’t pay an extra £50 for my case as it didn’t fit in the metal box. I wouldn’t be allowed to fly, the supervisor was rude to numerous passengers on the flight not just us.

Not Verified | Santorini to Athens with Ryanair. I got to the airport in Santorini 2 hrs and 45 minutes prior to the flight we were unable to go in until the flight was open 2 hrs prior. At that point was told we had to pay for the boarding pass. I had no internet service and was unable to read the notice or check in online prior to arrival. It was just the fact that we had to pay Euros 68 for a boarding pass, it is the actual policy that exists that someone has to pay that amount because they were not able to check in online and print a boarding pass while on a vacation. After travelling on several airlines prior and enjoying a fantastic vacation, it was absolutely disappointing to have to spend that money. It was like buying a ticket all over again. No one should be subject of that kind of treatment /stress while on vacation.

✅ Trip Verified | Budapest to Prague with Ryanair. I have travelled with them many times and 10 kg cabin suitcase was always allowed. Now they excluded this and I didn’t realize that so I ended up paying extra 25 eur for my small suitcase that had to be checked in. In Budapest I had non priority and they had two lines and they didn’t allow people to mix lines-stricly priority one line non priority different line. However, on my way back I paid 15 eur online to have priority ticket-turned out that now I cannot check my suitcase in but I have to carry it to the plane. From Prague there weren’t two lines so even though I was priority I was waiting in the line again. Finally, the flight from Prague to Budapest was more than one hour late. On the plane I bought a tea for 3 eur, of course, they didn’t give me a receipt. Seriously a disaster airline company.

Not Verified | Mallorca to Edinburgh. Absolute shambles of a service. I understand Ryanair is a budget airline that operates between fine margins but even so it is unacceptable the frequency of which this airline’s flights are delayed. Legroom on these aircraft is a joke with no adjustability which results in a very uncomfortable journey. Only positive is the price.

Not Verified | Rome to Paris. Hidden fees You have to print your boarding pass ahead of time or else pay an extra 50+ euros for your boarding pass at the airport, which we tried to do but couldn't because the Ryanair website kept on crashing. I even called customer support, and they told me not to worry about it, but to just show up at the airport at the usual time and tell them about my tech issues. What a lie this was; when I showed up I was told I had to pay up along with everyone else who couldn't or didn't print their boarding pass. The 1.5 hour flight was packed with flight attendents moving up and down the tiny aisle, selling things at the top of their lungs. When I asked one of them a question about the flight, they were rude and short with me, unsmiling. Uncomfortable seats. The terribleness of this flight was endless.

✅ Trip Verified | I traveled from Athens Greece to Sophia Bulgaria by Ryanair and due to internet issues I could not get the boarding pass. At the airport I was denied to travel and was forced to pay 55 Euros to get the boarding pass. This was a big blow and jeopardized my traveling budget too. I have travelled to more than 35 countries with almost all the airlines, but this happened for the first time. This is clear cut loot and black trick for Ryanair to make money. It is mandatory by the airlines to provide boarding passes online or offline. But this was the most bizarre experience. I have decided not to travel this airline again who squeeze money from the passengers, which is their right when they by the airline tickets.